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Known Participant
November 29, 2014
Answered

100% disk usage in Task Manager when using Photoshop CC (Windows 8.1 - 64 bit)

  • November 29, 2014
  • 1 reply
  • 25007 views

Hi

 

I have been using Adobe CC for a month or two now. I own an Asus laptop with Intel i7 (2.4 GHz), 6 GB RAM, 1 TB hard disk space and 64 bit, nearly 6 months old. Following apps are currently installed: Photoshop, Illustrator, InDesign, Audition, Acrobat XI Pro, Premiere Pro and Media Encoder. I recently performed an update through Adobe CC for Photoshop and Illustrator, all others are up-to-date.

 

I believe, but I may be wrong, that since this update Photoshop is acting weird on my laptop. When I start Photoshop, my task manager immediately indicates a 100% rate of my disk usage. This seems to wield off after it is fully operational, but when I start to edit a file, the disk usage immediately jumps back to 100%, while the CPU remains below 10%, RAM stays at 3.5-3.8 GB (only 60% of total capacity) and even the actual read and write speeds of my HDD are not particularly high (5 - 10MB max). And because of the 100% disk usage, Photoshop freezes in an instant and operating it is nearly impossible.

 

I already uninstalled Photoshop, went over all services that could trigger this within Windows 8.1 (Google-search for: Windows 8.1 disk usage 100%) , re-installed Photoshop and I still have the same problem.

 

So, I was wondering if there might be a solution to this problem or if anybody else is having this problem as well?

 

Thanks in advance!

 

UPDATE: This error applies only when I try to manipulate, add, edit or remove text. All other functions (not related to text) seem to work properly.

This topic has been closed for replies.
Correct answer Benjamin Root

Check out this help file: Troubleshoot fonts | Photoshop CC 2014, CC, CS6, CS5

You could also try resetting Photoshop's preferences and increasing the amount of available ram to Photoshop, if the troubleshooting doesn't help.

1 reply

Mylenium
Legend
November 29, 2014

Well, if it's text only then the obvious answer/ assumption would be that you have a gigazillion fonts and PS is busy building previews for them plus Windows' own font cache might figure in as well. Only weeding out things can then improve matters....

Mylenium

robby_vwwAuthor
Known Participant
November 29, 2014

I can think of 2 or 3 extra fonts that I installed in the past, but that should be it. I tried to manipulate text in InDesign and Illustrator as well, fortunately both programs seem to work without any kind of problem...

Anything I can find out about the font cache of Windows just to be sure?

Thank you already for your reply!