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9

3D toolbar and 3D workspace completely disappeared

Explorer ,
Feb 08, 2024 Feb 08, 2024

Hello all

My 3D toolbar and 3D workspace completely disappeared from Photoshop. I'm using version CC (25.4). Reinstalling didn't help. Updating all drivers didn't help. Switching to better monitor display didn't help. This wasn't a problem a month ago. I also get this message when I try to make a 3D normal map:

 

m_koby_0-1707398341214.png

 

Note: "Use Graphic Processor" is enabled. The driver is also working correctly (confirmed by NVIDIA, Windows and additional plugins). 

 

Please help 😞

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Windows
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correct answers 1 Correct answer

Community Expert , Feb 08, 2024 Feb 08, 2024

@m_koby 3D features are been discontinued in Photoshop, the 3D tab in preferences and the 3D menu option have been removed in version 25.4.

If you want to continue using 3D features you can install version 22.2 along side version 25.4, which is available from the CC app.

https://helpx.adobe.com/ie/photoshop/kb/3d-faq.html

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Community Expert ,
Feb 08, 2024 Feb 08, 2024

@m_koby 3D features are been discontinued in Photoshop, the 3D tab in preferences and the 3D menu option have been removed in version 25.4.

If you want to continue using 3D features you can install version 22.2 along side version 25.4, which is available from the CC app.

https://helpx.adobe.com/ie/photoshop/kb/3d-faq.html

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Explorer ,
Feb 08, 2024 Feb 08, 2024

@Ged_Traynor thank you! Your answer is so simple yet so helpful. I must have missed that info. 

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New Here ,
Jan 26, 2025 Jan 26, 2025

My 3d feature disappeared 

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Community Expert ,
Jan 26, 2025 Jan 26, 2025

@delroy_9716 

 

See the reply from a year ago (marked Correct) from Ged.

 

Jane

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New Here ,
Apr 15, 2025 Apr 15, 2025

Basically the 3D features have been discontinued to make way for a separate fee based piece of software.
Another reason to think about moving on to newer tech thats not all about constant profit.

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Community Expert ,
Apr 15, 2025 Apr 15, 2025
LATEST

The reasons were given, by Adobe, in the article linked by Ged above : https://helpx.adobe.com/ie/photoshop/kb/3d-faq.html 

3D had become more and more unreliable in the later editions. The separate Adobe Substance software has been around much longer. It was Allegorithmic before being acquired by Adobe in 2019.

Dave

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