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mark godfrey10602245
Participant
August 22, 2023
Answered

ACR 15.5 Masking - important masking changes box won't go away

  • August 22, 2023
  • 7 replies
  • 548 views

On opening an image to ACR (or applying ACR as a filter within photoshop) and selecting the masking option a dialogue box about important changes (has a fox as an image) pops up and won't go away no other buttons work and the only solution seems to be to force close photoshop. screen shot attached

Versions ACR 15.5 Photoshop 24.7

Windows 11 build 22621.2134

 

    This topic has been closed for replies.
    Correct answer Sulaco

    Odd, looks like the windows is a bit faded, like its failed half way through when closing the window. And ACR thinks the window is closed, but it's only half way there. Does it look like this when you restart PS and ACR or do you have to attempt to close it again, only to have it fail again? I asume you have tried pressing Escape? What happens if you do ALT + F4?

    Wonder if this could be a Windows 11 problem... hmmm. The entire ACR interface is just running worse and worse for each new version! It's starting to become really painful to use!

    7 replies

    Sulaco
    Sulaco
    Inspiring
    August 31, 2023

    Don't know much about MAC OS, but maybe Shift+⌘ Cmd+w would work?

      J
      jill@newfields
      Participating Frequently
      August 31, 2023

      I am having the same problem but on a Mac. There is no way to close the modal window with the fox on it and I can't find a button combination that will close it. 

       

        Sulaco
        Sulaco
        Inspiring
        August 22, 2023

        Great that you solved it! I was a bit hesitant to mention Escape, but now I am glad I did! 🙂

          M
          mark godfrey10602245Author
          Participant
          August 22, 2023

          How dumb am I ! I pressed escape and it went away!

            Sulaco
            SulacoCorrect answer
            Inspiring
            August 22, 2023

            Odd, looks like the windows is a bit faded, like its failed half way through when closing the window. And ACR thinks the window is closed, but it's only half way there. Does it look like this when you restart PS and ACR or do you have to attempt to close it again, only to have it fail again? I asume you have tried pressing Escape? What happens if you do ALT + F4?

            Wonder if this could be a Windows 11 problem... hmmm. The entire ACR interface is just running worse and worse for each new version! It's starting to become really painful to use!

              M
              mark godfrey10602245Author
              Participant
              August 22, 2023

              Thanks for the suggestion but unfortunately made no difference.

                Bojan Živković11378569
                Community Expert
                Bojan Živković11378569Community Expert
                Community Expert
                August 22, 2023

                I can not replicate using same versions of ACR and Photoshop. Try with Camera Raw preference reset: in Photoshop hold down Alt then go to Edit > Preferences > Camera Raw then confirm that you want to reset preferences.

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