Administrative Access

[sidneyb2900016]

When i try to use the generative AI feature I keep getting the message 

"Your system Administrator isn't allowing access to this feature right now" I purchased the software so not sure what I need to do in order to use all of the features. 

[jane-e]

@sidneyb2900016 

Are you on an Enterprise or managed plan?

Jane

[semanur_5023]

also having the same issue, im on a school account and having given photoshop admin perms already

[Shivani Somayajula]

Hey semanur_5023, 

It looks like you’re commenting on an older thread. I’d suggest creating a new one for better visibility in the future.

You can check this community discussion where our experts have shared steps to solve this similar issue:

https://adobe.ly/3D8weFC

https://adobe.ly/3ZrhtVT

Thanks, 

Shivani 

[Derry LHTP]

I have the same message, and it's new
Using macbook air, software is up to date , subscription based
Can someone please advise a fix? 

Your system administrator isn't allowing access to this feature right now. Please contact them for more information.

[cian_5778]

any luck? having the same issue???

[Trevor.Dennis]

Are you using Windows or Mac?

Does your OS User Account have Admin rights?

If you are using Windows, go Settings > Accounts and make sure it shows Administrator 

[Trevor.Dennis]

Google's Ai summarizer has a fair bit to say about it.  (Click on Show More)