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S
strevy@me.com
Participant
March 7, 2023
Question

Adobe CC Tutorials

  • March 7, 2023
  • 2 replies
  • 3795 views

I have a brand new iMac 24. Why does creative cloud want to download photoshop every time I want to try tutorials when I already have PS on my CC plan and on my computer already?

This topic has been closed for replies.

2 replies

B
Bill28245184wvia
Participant
April 18, 2023

I think the sample files link is broken for many of the tutorials. Instead of downloading a sample .jpg to follow along with the tutorial video, we are getting the photoshop installer file. In my case it is a .exe file since I am using a PC. Some of the affected tutorials are:

Crop a photo

How to adjust photo lighting with Levels

How to adjust photo color with Hue/Saturation

How to sharpen a photo nondestructively

 

Alternatively, not all tutorials act in this way. The Correct an unwanted color cast tutorial works just fine.

Ged_Traynor
Community Expert
Ged_TraynorCommunity Expert
Community Expert
April 19, 2023

@Bill28245184wvia I just tested the first 2 links in your post and it does indeed download the installer, Photoshop was opened at the time.

 

    B
    Bill28245184wvia
    Participant
    April 19, 2023

    Hi @Bill28245184wvia are you in a managed environment like a business account or enterprise deployment?


    Yes, our district has an account that we can have up to 500 users.

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    March 7, 2023

    Please show a screenshot.

     

    Jane

      S
      strevy@me.comAuthor
      Participant
      March 7, 2023

       when I click on "Open in Photoshop" instead of launching my app, it always downloads a photoshop installer .dmg

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      March 7, 2023

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