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S
strevy@me.com
Participant
March 7, 2023
Question

Adobe CC Tutorials

  • March 7, 2023
  • 2 replies
  • 3795 views

I have a brand new iMac 24. Why does creative cloud want to download photoshop every time I want to try tutorials when I already have PS on my CC plan and on my computer already?

This topic has been closed for replies.

2 replies

B
Bill28245184wvia
Participant
April 18, 2023

I think the sample files link is broken for many of the tutorials. Instead of downloading a sample .jpg to follow along with the tutorial video, we are getting the photoshop installer file. In my case it is a .exe file since I am using a PC. Some of the affected tutorials are:

Crop a photo

How to adjust photo lighting with Levels

How to adjust photo color with Hue/Saturation

How to sharpen a photo nondestructively

 

Alternatively, not all tutorials act in this way. The Correct an unwanted color cast tutorial works just fine.

Ged_Traynor
Community Expert
Ged_TraynorCommunity Expert
Community Expert
April 19, 2023

@Bill28245184wvia I just tested the first 2 links in your post and it does indeed download the installer, Photoshop was opened at the time.

 

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity Expert
    Community Expert
    April 19, 2023

    Yes, our district has an account that we can have up to 500 users.


    That could be the snag in this formula. As an IT managed account, you are locked out from certain controls.

    Contact your IT admin to see if they can allow you access to the Apps tab on your CC desktop app.

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    March 7, 2023

    Please show a screenshot.

     

    Jane

      S
      strevy@me.comAuthor
      Participant
      March 7, 2023

       when I click on "Open in Photoshop" instead of launching my app, it always downloads a photoshop installer .dmg

      Kevin Stohlmeyer
      Community Expert
      Kevin StohlmeyerCommunity Expert
      Community Expert
      March 7, 2023

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