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Known Participant
September 20, 2021
Question

Adobe, enough is enough.

  • September 20, 2021
  • 4 replies
  • 824 views

I have been working with Photoshop and Adobe products for many years. I started working with Adobe products as a graphic designer then transitioned to 3D Graphics. Still, Photoshop is an everyday tool for me.
But from a while, release after release, the interface changes, the buttons get moved, shortcuts disappear, and more. This is very frustrating for someone who has deadlines and needs to trust its Software. I have to relearn stuff that I really should not think about it.
With the latest releases, Adobe as turned Photoshop into a confusing mess. The handy 3D tools now will be gone, as is with the latest release the Software just crashes when you try to use them, why!!! Hav you explained what will be the solution for this?? What Substance combination should we use to do something that was just a couple of clicks inside Photoshop?

If I use an older version, it just works. But for sure, you (Adobe) will find a way to break it.
Now the save as options, why did they put an extra button?. I really do not understand their explanation; what's wrong with the drop-down menu from before? What 'save as copy' even means?. I thought that's why it was called "save as" Why you guys are breaking things that do not need to be fixed.
How hard is it to decide where to put the OK button? it is all over in your interface. It is like you graved the effect from different company suppliers and just pasted in to Photoshop interface. The OK button and options sometimes are in the top, then at the bottom then on the side?? What the heck.
Brushes, I used just to choose a brush, then paint or erase or dodge, now if I change a bruch it changes the function?? so I can't use some shape brush to pain because by default it only works for erasing?? Why do I have to go deep into setting to change something that used to be fast and efficient? Who are you asking to guide you on these changes??. Why do you just listen to your users? The ones that pay for the Software and transform it into an industry standard?. Remember, we can change that, and we will if Phosothop gives more problems than solutions, the same thing for other Adobe products. You are very aware of the usage between Premiere and Blackmagic Resolve. I am part of an 200+ people company. I can easily Talk with IT and just get ridge of our costly Adobe subscription and go with other suppliers. Why did you put us into this dilemma?
I am also a heavy user of Substance products, already confused with the changes you have made. Your renaming lineup, bravo, so Adobe. You already killed a simple but powerful app. S2B, why?!
It is like you are looking for a way to just frustrate your users. But, you are getting very good at it, let me tell you.
Yes, this is a rant; yes, these are only complaints; no, I am not a spoiled self-entitled person, rather the opposite. Just a regular Joe that needs to get things done. I need to create and just keep moving forward, and you are just blocking the path of many creative professionals.
Tell your Share holders, that in the close future, you will need to buy many competitor and new software, because that's where your previews user base will be, always trying to move away from you.

This topic has been closed for replies.

4 replies

jane-e
Community Expert
Community Expert
September 21, 2021

 


@franciscop27163664 wrote:

 

Hi

 

 the buttons get moved, shortcuts disappear, and more.

You can rearrange the tools in Edit > Toolar and the shortcuts in Edit > Keyboard Shortcuts. Both can be saved and reloaded.

 

 The handy 3D tools now will be gone,

This was driven by changes in Windows OS and macOS.

 

as is with the latest release the Software just crashes when you try to use them, why!!! Hav you explained what will be the solution for this?

What we have seen on the forums is that the software crashes are most often caused by hardware that needs to be updated. The solution? Use a version that works with your hardware or update your hardware.

 

If I use an older version, it just works. But for sure, you (Adobe) will find a way to break it.

Older versions will continue working if you don't change the hardware or OS. Changing either can break it. I don't see how Adobe can be blamed in this situation.

 

Now the save as options, why did they put an extra button?... Why you guys are breaking things that do not need to be fixed.

Apple broke this one. When Apple made changes to the API and broke the Save As in Photoshop, the developers were left to find a fix that was cross-platform.
https://petapixel.com/2021/05/18/photoshops-save-as-function-has-changed-on-mac-heres-why/ 

You can restore the old behavior in Preferences.

 

How hard is it to decide where to put the OK button?

I've never noticed this, as I use the keyboard shortcut of Return to accept a dialog box and Escape to cancel it. Good point, though, and you might post it as an Idea.

 

So I can't use some shape brush to paint because by default it only works for erasing?

The creator of the brush can optionally assign it to a specific tool. You can create a new brush and uncheck "Include Tool Settings" OR 

hold down Command +Option (Ctrl+Alt on Windows) whilet clicking on a brush to load it without loading its associated tool preset. The tilde (~) key switches between paint and eraser modes.

 

Why do you just listen to your users?

I'm not sure if this is a typo and you meant "don't" instead of "do"? 😊

Either way, Adobe does ask for feedback, and they do make changes when based on that feedback. Topics in this forum can be tagged as Discussions, Bugs, or Ideas. It's best to limit each post to one topic.

 

Jane

Forum volunteer


 

Known Participant
September 21, 2021

@jane-e  thank you for this:

So I can't use some shape brush to paint because by default it only works for erasing?

The creator of the brush can optionally assign it to a specific tool. You can create a new brush and uncheck "Include Tool Settings" OR 

hold down Command +Option (Ctrl+Alt on Windows) whilet clicking on a brush to load it without loading its associated tool preset.

 

I'm new to CC but have been using Photoshop for a long while and I did not know this. I was just cursing this 'problem' on the weekend and now I know how to get around it! Thank you!

jane-e
Community Expert
Community Expert
September 21, 2021

You're welcome, @gonzosgirrl , and I'm happy this works for you!

 

~ Jane


 

Earth Oliver
Legend
September 21, 2021

I understand how you feel and i wish i could tell you it's going to get better, but Adobe is now targeting only the consumer market and has basically abandoned most professional users. We're only a small percentage of the overall user base, so the PMs are convinced that we don't matter anymore. What they appear to not understand is that even though our % of users is smaller, the amount of time we spend using the apps is greater than the combined hours of the larger % of the user base.
It's insanely frustrating when an update is released that essentially breaks several workflows and disrupts multiple industries. This wouldn't be so terrible if the bugs were quickly patched, but it often takes months, if not years for them to release a fix. I think that's so incredibly disrespectful to the users who depend on Adobe products to put food on the table. We spend 8-16 hours/day using Adobe apps and when they make our lives worse with some poorly thought-out or buggy release, it makes our daily lives that much more difficult. We're human beings with families to feed, not some marketing number to be ignored because it's not large enough to care about.

tobiask87726657
Participant
September 21, 2021


adobe swallowed macromedia (freehand), we still worked with it for 10 years. then came affinity designer, affinity photo, affinity publisher and we use it on every mac. adobe 3D is the last crap, just want to make more money. the alternatives are there (blender). now we only have adobe on 2 workstations. we'll give adobe another 10 years. then they'll be like nokia and gone.

c.pfaffenbichler
Community Expert
Community Expert
September 21, 2021

Well, as far as Freehand is concerned:

Illustrator was superior to Freehand in many respects but not in all. 

It seems a real pity that the Illustrator team apparently never managed to emulate those aspects in which Freehand was superior to Illustrator. 

melissapiccone
Community Expert
Community Expert
September 20, 2021

Adobe is not listening to you, this a user to user forum. We are all users, not engineers, just like you.

Melissa Piccone | Adobe Trainer | Online Courses Author | Fine Artist
Known Participant
September 20, 2021

Thank you, and well you already read it so that a start.

I already submited my complain to them, I just wated to make it more public, that's all.

I know I am not the only one.