Adobe Genuine service alert

[zane56]

Hello,, when opening photoshop im getting a service alert due to running an older version of photoshop..when I try to update I find my system is no longer compatable .. I dont mind running the older version for a while longer but is there a way to stop the error from opening every time I open photoshop?.. Ill be getting a new system in a few months and add the updates then

[davescm]

'..im getting a service alert due to running an older version of photoshop...'

The alert highlights non-genuine software not old software.

https://helpx.adobe.com/uk/genuine/adobe-genuine-service.html

Dave

Edit : See following posts, it appears there is indeed a new pop up relating to older software. Sorry.

Dave

[Ged_Traynor]

@davescm have you seen this thread, I don't think it's a non-genuine issue for the OP

https://community.adobe.com/t5/photoshop-ecosystem-discussions/anyone-else-getting-an-unhelpful-your...

It's more like Adobe pushing their AI agenda

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-update-to-access-generative-ai-pop-up-appe...

[davescm]

Ah - I wasn't aware of that one. Sorry for misleading, if that is the message the OP is seeing.

Dave

[Jeff Arola]

Are you seeing a dialog like this?

[veronica_9546]

Thta is the rror i continue to get. I have logged into my Adobe account, all the software and app udpates are installed. What is th error that needs to be corrected so that this will not interrupt system?