“Adobe Photoshop 2025” can’t be opened - error message

[Spino27]

I ran some updates on my iMac (2020), updated the OS to Sequoia 15.3.1, and updated Photoshop 2025 to version 26.3.

Then when I click to open I get the error “Adobe Photoshop 2025” can’t be opened 

When I checked CreativeCloud, it randomly said i hadn't got Photoshop installed at all? I installed it, but it looks like a clean intall, I've lost all my preferences, workspaces etc. What is going on?

[Sameer K]

Hey, @Spino27. Welcome to the Photoshop Community. I'll help you figure this out. 

Was Photoshop work and close normally before the updates? Did it close usually before you updated the macOS? 

You can go to the location of the preference folder mentioned below and restore preferences manually if the previous folder does exist. https://adobe.ly/3CZiwFj
macOS: Hold down the Option key in the Finder when using the Go menu. The library will appear below the current user's home directory.
Library > Preferences > Adobe Photoshop [version] Settings

Let me know if it helps. Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)

[????????_9026]

I have the same issue but cant even open the Creative Cloud!! What should I do?

[Roderick33755817gi3a]

Having the same issue and i can't find Adobe in the preferences.... very concerned.

[MoritzRichard]

Same Story.. wouldn´t open out if a sudde, despite it worked before. Did anybody from @adobe-adobe  get onto this. Looks like a major error!

[CMass]

Hey Everyone, 

@????????_9026 have you tried uninstalling and reinstalling Creative Cloud? Here is more information on how to do that: https://adobe.ly/44dUYYr

@Roderick33755817gi3a, can you clarify what preferences you're looking for? 

@MoritzRichard, please try uninstalling and reinstalling Photoshop. Here is a step-by-step guide: https://adobe.ly/4ckhaCb

Let me know if this helps. 

^CM

[Robert37908201d1rs]

I'm getting the same error message, suddenly.  I had been using Photoshop just fine until just now.  I paid for it just over 2 weeks ago.

[Robert37908201d1rs · Accepted solution]

Went through Creative Cloud (which I don't normally use) and re-installed Photoshop from there.  Now it works.  It looks like there's been an update.

[Rec222]

Had this same issue today. I just opened the Creative Cloud, and the PS icon had an update. Try that; it worked for me.