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Participant
August 11, 2024
Question

All but one profile showing up in Photoshop

  • August 11, 2024
  • 2 replies
  • 332 views

I just bought a bit of Moab's Entrada Rag bright paper and downloaded the ICC profile. When I did this, Moab just gave a folder with all their profiles for the printer I am using (Epson P100000 on Mac iOS 12.7.5), so I just added all of them to the Profiles folder. 


Curious thing happened: all Moab papers are visible through print dialogue box in Photoshop except for the one I need! I see Juniper Baryta Rag, Slickrock Metallic Pearl, etc. Even Entrada Rag Natural, and Entrada Rag Textured, but no Entrada Rag Bright! I have checked the folder and it's there with the others. I have deleted them, re-downloaded, and installed them: same thing happens. I have tried just the profile I need without the others: no luck. 

 

Has anyone else had this problem? Is there a workaround?

2 replies

Stephen Marsh
Community Expert
Community Expert
August 14, 2024

@David354276423pdu – I can see the profile in Photoshop:

 

Stephen Marsh
Community Expert
Community Expert
August 11, 2024

Uninstall them all, only install the one you need. It might have a different internal ICC profile name that isn't similar to the file name.

 

You can use ColoySync Utility to see what the internal profile name is.

Participant
November 18, 2025

Hey Stephen I'm having a similar

problem I downloaded the Hippoo sublimation icc profile and no matter what I do it won't show up in my profile drop down. Every other profile shows and it's in the folder...

Stephen Marsh
Community Expert
Community Expert
November 18, 2025

@RFFCards 

 

What's the download link for the profile?

 

Are you Win or Mac?

 

Post a screenshot of the profile in the folder.