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raphaelm61038348
raphaelm61038348
Inspiring
November 2, 2017
Question

Brush size using Alt + Right Click Drag with tablet pen doesn't work anymore.

  • November 2, 2017
  • 7 replies
  • 4221 views

It's a very important part of my workflow. It stopped working and it feels like I'm missing an arm. It happened ever since I upgraded to Photoshop CC 2018, although going back to CC 2017 didn't solve the problem. This shortcut works just fine using a mouse, but I can't work with that. I'm using a Cintiq 24HD. The latest Wacom drivers broke the Touch Wheel so I had to go back to a previous driver.  In this period of time I also updated Windows 10 to the latest major update, however I don't think a shortcut not working in a specific piece of software has anything to do with the entirety of an operating system.

I've googled my issue before posting here. Apparently this problem appears each time a major update hits Photoshop. Unfortunately I couldn't find a fix for my problem. Hopefully I will be given here an advice that actually works. Looking forward to your answers. Thanks!

This topic has been closed for replies.

7 replies

raphaelm61038348
raphaelm61038348Author
Inspiring
April 2, 2018

For anyone who tried rickardl81706468's advice and it doesn't work this could help you!

My mistake was copy pasting the "PSUserConfig.txt" file name. It has to be without the ".txt". Removed it out of the name and now it works. Thank you so much!

    V_DOSS
    V_DOSS
    Participant
    January 11, 2018

    Hi I had the same problem after updating to windows 10
    this solution fixed mine:
    got to wacom tablet properties

    go to mapping tab
    uncheck windows ink

    now try brush size in photoshop Alt+right click on the pen and drag.
    Good luck

    SarjisAmin
    SarjisAmin
    Participant
    January 25, 2018

    This works for me, but it also disables my pressure sensitivity. It's so frustrating...

    whitetree_henry
    whitetree_henry
    Participating Frequently
    November 21, 2017

    Same error here. Using Yiynova 19U. Alt-right drag functions no longer work after the last big windows update. I'm very familiar with the PSUserConfig.txt fix. This has worked in the past, but not this time.

    Any other solutions out there?

    Not being snarky, but I need to ask.....

    Adobe, can you replicate this error? Is this a known bug or not?

    rickardl81706468
    rickardl81706468
    Participant
    November 9, 2017

    Hey all.

    I found this and it worked for me, I hope it helps.

    Link to other part in forum I found it: Alt-right click-drag: brush adjust not working in CC 2018

    1. Create a file that contains instructions to revert to the WinTab functionality.

    2. Create a text file in a text editor such as Notepad.

    Type in the following lines:

    # Use WinTab

    UseSystemStylus 0

    3. Save the file as a plain text file named PSUserConfig.txt

    4. Put (copy) the file into the Photoshop settings folder: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Photoshop CC 2015\Adobe Photoshop CC 2015 Settings\

    5. Restart Photoshop and check the pen pressure and overall performance.

      kevinn46255013
      kevinn46255013
      Participant
      November 12, 2017

      This worked. Thank you so much

        kevinn46255013
        kevinn46255013
        Participant
        November 9, 2017

        I'm having the same issue and it's killing me! I too confirmed that it has to do with the latest Windows 10 update. Same Wacom drivers + same (latest) version of PS on another computer and it works fine. Reverting to the previous version of Wacom drivers does not help.

        Lundmark
        Lundmark
        Participating Frequently
        November 3, 2017

        I'm having the exact same problem (stylus only) after the latest win10 update, super annoying as it's probably my most used feature in my professional work...

        raphaelm61038348
        raphaelm61038348Author
        Inspiring
        November 3, 2017

        I got it to work by returning to a previous Windows 10 build. You actually have the option if you go to the W10 recovery settings. M Shaw was definitely right. It's a Windows problem.

        Lundmark
        Lundmark
        Participating Frequently
        November 5, 2017

        Yeah me too, not that it's optimal to run an outdated OS as a workaround. I contacted Microsoft on the issue and they pointed back to the third party developers (Adobe). Please look into this M Shaw​

        M
        Adobe Employee
        M Shaw
        Adobe Employee
        November 2, 2017

        Something changed with the latest Windows 10 update that is affecting stylus right click interaction with modifier keys.

        raphaelm61038348
        raphaelm61038348Author
        Inspiring
        November 2, 2017

        That's a total bummer. Should I expect that to be fixed in the next bugs fix update or is it something ultra particular and I should work on changing my workflow?

        M
        Adobe Employee
        M Shaw
        Adobe Employee
        November 2, 2017

        We do not have an immediate fix in hand for this issue

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