Brush tool, when I click & paint, the screen in Photoshop goes white until I unclick

[TheMacEditor]

Whether I'm using my Photoshop CC 2019 or 2020, when I use the brush tool to paint over my image or even the heal tool, I'm having an issue with the screen in Photoshop going white when I click. Which makes this impossible to see what I'm doing. When I unclick the mouse, the white screen goes away and I can see where I just painted. So It's not like the tool doesn't work, just can't see what I'm doing.

Any help would be great!

~Amanda

Using:MacBook Pro (Retina, 15-inch, Late 2013)
2.6 GHz Quad-Core Intel Core i7
16 GB 1600 MHz DDR3
OS Big Sur

[JJMack]

Have you read through the knowe Big Sur issues with 22?

https://helpx.adobe.com/photoshop/kb/photoshop-and-macos-big-sur.html#big-sur-known-issues 

[TheMacEditor]

Thanks JJMack. Now that I think about it, it started acting up after I updated to the Big Sur. Typical. Hopefully, Apple & Adobe can correct the issue soon.

Thanks so much for the quick response!!

~Amanda

[J O S S Y]

I had this issue too. Try resetting all of the preferences and then restarting Photoshop. It worked for me!

[newyorkmatt]

how do you reset all the preferences?

[becs_edits · Accepted solution]

To reset preferences go to Photoshop CC > Preferences > General. Window opens then select 'Reset Preferences on Quit'.

Then quit photoshop completely (command Q). When you reopen, the bug hopefully will have gone.

[Christopher Zoltan]

This worked for me too!  Thanks!! 

[Alana93]

Yes!! Something that actually worked for me on the first try. Thanks

[sonias51809765]

thank you so much Becs, saved my day! Happened to me too right after updating my OS. Bloody Apple. Very kind of you to offer the tip 😉

[jeffreyr33576079]

This has not worked for me at all! Big Sur has been a curse for me!

[defaultljvvu752cq6r]

Perfect explanation! Worked for me! So happy to keep working now! THANK YOU!

[Hashir@Hunarmand]

Thanks. Worked for me without even having to restart Photoshop!

[becs_edits]

Thank you, resetting preferences worked for me. FINALLY!

[lou-lilâm4933819]

YES thank you !!

[renees87792637]

I've tried this repeatedly and so far, it is not working. So frustrated!

[Shilpa5C05]

Thank you Jossy and Becs_edits, this worked for me. Got a new Imac with Big Sur and its been one challenge after the other! A huge thanks for this!

[Inkish Rose]

So is it like the pb with Big Sur? I keep resetting n no use, is there any other way I could try? Thx you!!

[kiste202204]

Thank you this was super helpful it fixed the bug for me! 

[Alyse21928387l1bd]

I have tried this and it does not work 😞 Are there any other possible fixes? 

[Rwin24095993ft7p]

I have the same problem. and i tried this but it does not work for me. please help me? 

[Rwin24095993ft7p]

I find something that works for me. 

go to edit > Preference > Performance And then from the graphic processor setting select advance and uncheck GPU Compositing then OK. 

Dear specialist, please let me know is this the correct way to fix this bug?  Thanks

[Brian308195971wva]

Thank you. Fixed it for me too.