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When I try to use the gradient adjustment and modify the colors or the type of gradient Photoshop freezes. I have tried reloading it and other things but I keep getting that freeze. Anyone else having this problem and anyone have a suggestion for solving it?
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What Operating System are you running?
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Catalina on Mac
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Found the solution thanks to PIXimperfect. Removed the preference file buried in the belly of the beast and when I started up Photoshop all was great.
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I have exactly the same issue.
Mac OS Mojave french. Imac I9.
Deleting preferences don't fix the problem.
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Same issue!!!! I have deadlines and it's killing me
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Here is the You Tube video I used and I followed the first way so I could put the preference file back if necessary. Its the preference file we need to remove, not preferences.Good luck
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Thank you Pbziegler, but you forgot the video ? 🙂
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Oh that. 🙂 https://www.youtube.com/watch?v=W9MKoz-0C8U&t=352s
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Thank you.
I've already try the 2 methods, but without success. 😞
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Don't knew what to suggest. There is obviously a problem since so many of us had this problem. I assume that you followed the steps exactly so there's no point in suggesting that you should do it again.
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News ! I deleted ALL the prefs. Both on Macintosh HD AND user's library. It seems to solve the problem here.
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Season 2.
I deleted all CC (because I deleted essential files shared with other CC applications that solve the problem of Photoshop, but which prevents to use Indesign for example).
Reinstalled all CC.
Bug is back.
I'm tired.
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Don't delete the CC. Watch the video I attached and do that. It's a preference file that needs to be trashed so Photoshop starts up without the one that is corrupted. Did you do what the video shows?
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I deleted all the prefs.
It solve the Photoshop problem. But it corrupted Indesign.
So I removed and reinstalled CC.
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Please pbziegler I understand you want to help us BUT the video that are you sharing is from 2017 and the bug is in PS CC 2020! Best regards.
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I have the same problem and i deleted the pref file and didn't work
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Looks like everyone can UPDATE their Photoshop.... it appears to have been fixed.
Open Creative cloud and update PHOTOSHOP!
hope this helps!
mark
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Please help! I can no longer select the center of a radial and drag out to have the actual gradient be in the section of an object I want. I just updated my CC and my Mac OS to Catalina. What is the deal here? It just tries to draw a new shape, as opposed to letting me manipulate my gradient. HELP!