Bug in Rectangle Marquee tool?

[patrickhennessey]

What is going on here? I can't change the rectangular marquee tool a specific ratio. The Width and Height fields are greyed out, and the Style dropdown options that are supposed to say "Ratio" has replaced with this "Generate image" nonsense, which is also greyed out.

PLEASE FIX THIS!

[jane-e]

@patrickhennessey 

The first thing to try is to reset the tool. Right-click the rectangular marquee tool in the options bar (not tools panel) and choose Reset Tool from the drop-down. 

Jane

[patrickhennessey · Accepted solution]

Resetting the tool didn't work. Just updated Photoshop and the issue has gone away.

[creativec96190577]

I am having the same issue. Resetting the tool didn't do anything and my Photoshop is up to date. Is there a solution to this?

[Claire H.]

Hi @creativec96190577, Welcome to the Photoshop forums! I don't see this behavior on my end, so I can't replicate the issue. Have you tried reinstalling Photoshop?

How to reinstall Photoshop:

1. Uninstall via the Adobe Creative Cloud app (click the three dots next to Photoshop > Uninstall).

2. (Optional) Delete preferences for a clean reset: Windows: C:\Users\[YourName]\AppData\Roaming\Adobe\Adobe Photoshop [version]; macOS: ~/Library/Preferences/Adobe Photoshop [version] Settings

3. Reinstall from the Creative Cloud app.

4. Launch Photoshop. If you're troubleshooting, hold Shift while launching to skip third-party plug-ins. Then follow the prompts to complete the process.

If this doesn't work, we could use a few more details to help you better with this issue. Can you send your system info so we can try replicating it? You can find this by going to Help > System Info, copying and pasting it into a text file, and attaching it here. Thanks! ^CH

[Dan34553834wpif]

To anyone else having this issue... Before going to the extreme of reistalling your Photoshop, save all your work Quit and Restart Photoshop. Nothing else seems to fix it the problem and reinstalling is overkill. This is a bug. Hopefully it will get fixed soon.

[LAMY2017]

patrickhennessey, I see what I failed to understand -- it's not that you couldn't access the H and W boxes; but that the Style box, instead of allowing a choice between Fixed Ratio and Fixed Size, is that Generate Image and Import Image are presented as choices. Man, dense am I.

Reset Tool; if that fails, reset Settings. [and now I read that Ps update fixed the problem!]

[joer96928066]

Had the exact same issue and Photoshop was up to date. Just to echo what Dan34553834wpif said in a reply... Simply quit and restart Photoshop, don't worry about updating.

[johng44721896]

Updated to v29.6.0 yesterday (29July25), just noticed this problem with being unable to set style for the rectangular marquee tool and set a fixed ratio.

Quitting and relaunching Ps fixed it.

macOS 15.6 on MBP M3 Pro.