Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Camera Raw Filter doesn't open

Community Beginner ,
Jul 04, 2021 Jul 04, 2021

Copy link to clipboard

Copied

Hi everyone,
I tried to use Camera Raw Filter for the first time and got an error.

Schermopname (82).png

What has been done:

- the (latest) plug-in Camera Raw 13.3 reinstaled;

- the Camera Raw preferences reseted;

- uninstalled and reinstalled Photoshop;

- in Preferences unchecked Use Graphic Processor.

But anything didn't help to resolve the problem. The error still appairs and the program closes. Do you have any ideas to resolve it? Thank you in advance.

 

Regards,

Anna

TOPICS
Problem or error

Views

43

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Community Professional , Jul 04, 2021 Jul 04, 2021
Is your Windows system up to date? Do you have the latest available device driver for your display adapter installed in Windows? Is Photoshop version 22.4.2 detecting and using your GPU in your Photoshop 22.4.2 Preferences performance section? Have you reset all Photoshop Tools?  Have you reset your user ID Photoshop preferences? How have you set your ACR settings?

Likes

Translate

Translate
Adobe Community Professional ,
Jul 04, 2021 Jul 04, 2021

Copy link to clipboard

Copied

Is your Windows system up to date?

Do you have the latest available device driver for your display adapter installed in Windows?

Is Photoshop version 22.4.2 detecting and using your GPU in your Photoshop 22.4.2 Preferences performance section?

Have you reset all Photoshop Tools? 

Have you reset your user ID Photoshop preferences?

How have you set your ACR settings?

Capture.jpg

JJMack

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 04, 2021 Jul 04, 2021

Copy link to clipboard

Copied

LATEST

JJMack thank you for the advices. Yes, my problem is in NVIDIA driver. It must be updated or reinstalled. Thanks again!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines