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Camera RAW problem with Smart Objects

Community Beginner ,
Dec 02, 2022 Dec 02, 2022

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Hellow everyone!

 

I'm looking for some help because I'm having problems with Adobe Camera Raw filter in Photoshop.

 

When I have a layer of a smart objetct (for example, a photo) and I want to edit it with the adobe camera raw filter, it freezes on a loading bar. This only happens with an smart object, because if I took the same photo but not turned into an smart object, the camera raw filter works.

 

Captura de Pantalla 2022-12-02 a las 14.35.52.pngCaptura de Pantalla 2022-12-02 a las 14.25.38.png

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Cross-app workflows , macOS

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Community Expert ,
Dec 02, 2022 Dec 02, 2022

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What Mac OS are you running?

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Community Beginner ,
Dec 02, 2022 Dec 02, 2022

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Hi Kevin, here the specsCaptura de Pantalla 2022-12-02 a las 15.00.18.png

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Community Expert ,
Dec 02, 2022 Dec 02, 2022

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Not sure this will resolve but still necessary - go to Apple System Prefs/Security and Privacy/Full Disk Access and make sure PS is in the list and checked.

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Community Beginner ,
Dec 02, 2022 Dec 02, 2022

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PS is not in that list. There are other adobe programs but not PS.

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Community Expert ,
Dec 02, 2022 Dec 02, 2022

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Did you add it and check? Did that help with the Camera Raw issue?

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Community Beginner ,
Jan 04, 2023 Jan 04, 2023

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I'd tried it but the issue continues :S

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Adobe Employee ,
Dec 02, 2022 Dec 02, 2022

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Does this happen with all files? Is the Smart Object embedded or linked? If linked, can you open the linked file in Photoshop/Camera Raw?

 

If embedded, can you share the file(s) you're having trouble with? Post a URL to the file using CC files or dropbox, or something similar to share the file.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Jan 04, 2023 Jan 04, 2023

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I'd tried with both ways. With linked and embedded photos and the problem persists.

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Community Beginner ,
Dec 02, 2022 Dec 02, 2022

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Yes, I add it but it appears the same issue.

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New Here ,
Jan 04, 2023 Jan 04, 2023

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I have had the same issue for a while. The progress bar doesn't move and you can't cancel out of it. Oddly, it only happens about 50% of the time.

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New Here ,
Jan 04, 2023 Jan 04, 2023

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Note: I moved to a new computer about 2 weeks ago and freshly installed Photoshop and the issue didn't resolve. It has persisted for at least a few versions of Photoshop now. The bug should be reproducable. 

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New Here ,
Jan 16, 2023 Jan 16, 2023

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I've had this problem since at least 2019. It's impossible to reproduce reliably, not all smart objects cause it to freeze when opening in CR Filter. However, I do notice it freezes more frequently if the smart object includes an image with a mask.

At this point I've tried everything, and I've had 3 different computers since 2019. It's a Photoshop problem, and I doubt they'll ever fix it.

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

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You should always mention your OS and version (exact version number, not latest or similar!).

You should also mention your current Photoshop version. That would held to reproduce the error in a similar configuration.

 

As you can see, OP did not react since December 2nd. It's difficult to solution, if you do not get the requested info. 

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Jan 17, 2023 Jan 17, 2023

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I have macOS Monterey 12.6.2 and Photoshop version is 24.1. 

 

Anyways, the problem it's happening to me a couple o years ago in different versions. Always with the same Macbook Pro (13-inch, 2016) but always downloading updates o software and photoshop.

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Community Expert ,
Jan 17, 2023 Jan 17, 2023

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What happens if you hold the Opt key and select the Camera Raw filter?

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Community Beginner ,
Jan 17, 2023 Jan 17, 2023

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The sameee 😞

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New Here ,
Jan 17, 2023 Jan 17, 2023

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LATEST

Mac OS Monterey 12.5
Photoshop 24.1.0

I can't imagine that does much to narrow down the problem since it has been an issue for some years. However, to reiterate, I have found the CR Filter crashes more often if the Smart Object that you're opening in CR has a masked object/photo or a photo inside that is a Smart Object with CR Filter already applied. That may seem like an odd setup to stack CR Filters inside Smart Objects, but a lot of people do it for creating social media templates and so on.

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