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Piyachat
Participant
January 8, 2020
Question

Can't create / Open new file Photoshop 2020

  • January 8, 2020
  • 2 replies
  • 20403 views

I can't create new document on Photoshop 2020 

 

 

    This topic has been closed for replies.

    2 replies

    marcial12567567
    marcial12567567
    Participant
    January 30, 2021

    Same problem using 22.1.1.  on Catalina and old lady not well versed in repairing software.  Please be patient and help me.

    Akash Sharma
    Akash Sharma
    Legend
    January 8, 2020

    Hi there,

     

    Sorry that you cannot create a new file in Photoshop 2020, let us help make it right. Would you mind checking the solution mentioned in this similar article https://community.adobe.com/t5/photoshop/can-t-create-open-new-file-photoshop-cc/td-p/5467343 and let us know if that helps? 

     

    Thanks,

    Akash

    M
    mariobinder
    Participant
    January 8, 2020

    I have the same problem and the workaround with the old interface works. I hope Adobe will fix the problem because the "new" interface already worked.

    kamarulilmar
    kamarulilmar
    Participant
    May 17, 2020

    Hi there,

     

    Thanks for sharing the outcome with us.

     

    Glad to know that these steps helped the cause.

     

    Regards,

    Akash

     

     


    Hi Akash,

    This not help.

    I want back the interface or original layout when every time I open Photoshop I could select and customize it easily before starting any works. My Photoshop still blank and can't create a new file when open. Today is 17 May 2020. I don't want to "use legacy new document" dialog box.

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