Can't Download Photoshop [Update Required]

[Matías37781390x8zd]

I can't download Photoshop, not even the installer, when i go to the download page it pops up a message:

"Update Required: If you would like to install Photoshop, you must update your system."

But when i go to see the specifications to run photoshop i even have all of the recommended ones

-32GB RAM

-GeForge RTX 4060 8GB

-Ryzen 7 7700

-Windows 10 Pro 22H2 (19045.3805)

-160GB Available on one SSD disk and 1800GB in the other one

I really don't know what to do and i can't find anyone that has the same problem, please help, its driving me out of my mind

[Update Required added to subject for clarity]

[gener7]

Your Windows OS appears to be correct. Creative Cloud is the app you would use to install Ps.

Perhaps Adobe Support can look at it. I don't know why it won't install on a qualified system.

I'm not a Windows system expert, so best I can do is get you over to Adobe's official support.

Chat  https://helpx.adobe.com/contact.html  It's the speech bubble on the lower right.

Also check the install guide on that page and see if it helps.

[jane-e]

@Matías37781390x8zd 

Several posts have popped up for this. Can you check to see if it is trying to load a DMG installer for macOS on your Windows computer? 

One user downloaded the installation file for Creative Cloud on a different Windows computer, then moved it to the first computer where they succeeded in installing. Can you try that?

Jane

[Ged_Traynor · Accepted solution]

@Matías37781390x8zd another option is to try a different browser

https://community.adobe.com/t5/photoshop-ecosystem-bugs/i-cant-install-any-adobe-app-after-factory-r...

[Izaak385916171bpe]

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