Can't save as PNG?

Forum|Forum|8 years ago
November 20, 2017
4 replies
64400 views

What causes lead you to not being able to save as a PNG?

No Save As PNG

Can't export image sequence as PNG.

Been doing PNGs for years

This topic has been closed for replies.

Correct answer Jeff Arola

That did not help.

I just went back to version 18 (2017), and it works great! I can now export PNG files perfectly! I'll just stick with this version.

It might be a bug or something.

Not be able to Export as a PNG Sequence is a confirmed bug, so i wonder if the Save As png is related to that?

Photoshop CC 2018: PNG Image Sequence Export Not Working | Photoshop Family Customer Community

J

jasmina21000

Participant

Recreate your file as an RGB and copy all your old layers over to this new file. Or just change Image - Mode - RGB and than try to save as PNG. It works!

L

lindyfly2020

Participant

Thanks alot for the work around. Just got CC and new PS. Have been using an old version for years. THIS IS A BIG PROBLEM ADOBE!!!

Jeff Arola

Community Expert

The bug mentioned here is supposed to have been fixed in the 19.1 update to photoshop cc 2018.

What exact version of photoshop are you using?

Look in photoshop under Help>System Info and the top line is the photoshop version.

What is the Color Mode and Bit depth of the document your trying to save as a PNG?

Image>Mode in photoshop.

E

ElJayBronx

Inspiring

I just had what I initially THOUGHT was the same bug in 2019...and in fact it was a color-mode issue as so many above have mentioned. CLASSIC problem - I opened a document that was made for print (i.e. in CMYK mode) and I need it in a Premiere project. I applied some effects (primarily bevel/emboss and shadow) and the colors did look weird, was going to fix in Premiere...but it wouldn't import into Premiere (generic error!) Tried to save as PNG and no dice, no option. Changed to RGB and problem solved. BOTH problems - the file imported as PSD, would save as PNG...AND the color issue solved itself.

Apparently a file in CMYK mode won't save as PNG. No problem, just change to RGB.

bricolagezero

Participant

I have the save issue, and I used "File>Export>Export As..." as a workaround.

B

BeMoreYou

Participant

This fix worked for me, thank you

Mylenium

Legend

Without knowing anything about your document and its settings, nobody can tel lyou much. You could simply be in a wrong color mode or something like that. Other than that this could be one of those endless PNG-related bugs in recent versions of ADobe products. Something is seriously broken....

Mylenium