Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Canceling my plan

New Here ,
Aug 02, 2021 Aug 02, 2021

Why do i have to pay a fee because i dont want photoshop !!! 

TOPICS
Windows
381
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Aug 02, 2021 Aug 02, 2021

When you signed up, you entered a contract in which you agreed to buy a year of usage, paying for it in 12 installments. 

Since you want to end your contract early, you are being charged half of the cost of your remaining obligation under the contract you agreed to.  

There is was (and is) an option for a month-to-month contract, with a higher monthly cost because it does not carry the same 12-month obligation.

Translate
Adobe
Community Expert ,
Aug 02, 2021 Aug 02, 2021

When you signed up, you entered a contract in which you agreed to buy a year of usage, paying for it in 12 installments. 

Since you want to end your contract early, you are being charged half of the cost of your remaining obligation under the contract you agreed to.  

There is was (and is) an option for a month-to-month contract, with a higher monthly cost because it does not carry the same 12-month obligation.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 20, 2023 Jun 20, 2023

Only I downloud photoshop for € 12,09 and now y have to pay extra. Now I payd also € 36,29/ When I delete Creative Cloud Alle apps 100 GB Y have to may almost € 200. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 20, 2023 Jun 20, 2023
LATEST

Read the terms you agreed to on sign up,  and understand the difference between a monthly plan and an annual (i.e. 12 month) plan paid monthly. Early cancellation charges depend on the remaining months.

https://www.adobe.com/uk/legal/subscription-terms.html

 

Dave

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guest
Jan 27, 2022 Jan 27, 2022

Corporate greed, thats why.. 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines