Skip to main content
New Participant
April 4, 2021
Question

Cannot find import video frames to layers option

  • April 4, 2021
  • 4 replies
  • 4334 views

I cannot inport .mov or .mp4 files on photoshop and cannot find 'import video frames to layers' option.

I just downloaded photoshop today and I tried to fix it but didn't change at all

If someone know how to fix it or having same issue, please reply.

 

using Macbook Air M1 and already installed quicktime player

 

This topic has been closed for replies.

4 replies

Ao. zora
Community Manager
Community Manager
May 31, 2022

 https://www.reddit.com/r/photoshop/comments/m35jj3/import_video_frames_to_layers_gone_in_223/

 

Right click on the Photoshop app, click Get info and check "Open with Rosetta"

New Participant
July 13, 2022

WORKED FOR ME

New Participant
June 4, 2021

I have the same exact issue, although that "already installed quicktime player" got me thinking: do I have to install it in photoshop?

Because it is by default installed on a Mac.

fourbudsAuthor
New Participant
June 4, 2021

Hello.

Have you tried this before? url

I already solved this issue with that solution, hope it works

happie_97
Community Expert
April 4, 2021

I'm not sure why this is happening and I can't replicate the issue on my computer and software. This might be a bug. You can report a bug here http://www.adobe.com/products/wishform.html

Michael Bullo
Community Expert
April 4, 2021

What happens if you drag a video file from your desktop into Photoshop? Will it open?

fourbudsAuthor
New Participant
April 4, 2021

It didn't work.