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Question

Cannot find import video frames to layers option

Forum|Forum|4 years ago
April 4, 2021
4 replies
4334 views

I cannot inport .mov or .mp4 files on photoshop and cannot find 'import video frames to layers' option.

I just downloaded photoshop today and I tried to fix it but didn't change at all

If someone know how to fix it or having same issue, please reply.

using Macbook Air M1 and already installed quicktime player

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Community Manager

Community Manager

https://www.reddit.com/r/photoshop/comments/m35jj3/import_video_frames_to_layers_gone_in_223/

Right click on the Photoshop app, click Get info and check "Open with Rosetta"

Maria Luisa252397153ifb

New Participant

WORKED FOR ME

New Participant

I have the same exact issue, although that "already installed quicktime player" got me thinking: do I have to install it in photoshop?

Because it is by default installed on a Mac.

New Participant

Hello.

Have you tried this before? url

I already solved this issue with that solution, hope it works

Community Expert

I'm not sure why this is happening and I can't replicate the issue on my computer and software. This might be a bug. You can report a bug here http://www.adobe.com/products/wishform.html

Community Expert

What happens if you drag a video file from your desktop into Photoshop? Will it open?

New Participant

It didn't work.