Cannot open .ARW files?

[MariaKay]

I recently purchased photoshop CS6 for Mac. I am using a Sony A6000, which should be supported for RAW files (Cameras supported by Camera Raw). However, when I try to open the .ARW file I get a "Photoshop cannot open this file" window. I updated photoshop, but it made no difference.

Any ideas?

Thanks!

[Norman Sanders]

Is your ACR 8.4 or later?

Until you can determine the source of the problem, I suggest you download and use from Adobe the free Adobe DNG converter.

[Jeff Arola]

Which version of mac os x are you using?

If your using snow leopard mac os x 10.6.8, it only supports up to camera raw 8.3

If you go to Photoshop>About Plug-in and click on the words Camera Raw, what version does it say?

[josephlavine]

Alpha a6000 (ILCE-6000)

ARW

8.4

I pulled the above information from the link you provided.  The Sony a6000 requires at least the 8.4 Camera Raw plug-in.  Here's how you can determine which version you have.

[MariaKay]

Oh! Thanks, turns out I have 7.0...I'm using OSX Yosemite. Can I upgrade the plugin?

[gener7]

If you can run Adobe Camera Raw 7.0, you can definitely install the latest, Adobe Camera Raw 9.1.1 from the above link.

Gene

[Jeff Arola · Accepted solution]

Yes, you can use the newest camera raw plugin for photoshop cs6 on Yosemite.

You tried Help>Updates from within photoshop cs6 to get camera raw 9.1.1?

If that doesn't work you can use this installer for the camera raw 9.1.1 plugin:

https://helpx.adobe.com/x-productkb/multi/camera-raw-plug-in-installer.html

[MariaKay]

Thanks! Had to download the plug in from that link and then select it and photoshop to be updated in Photoshop

[josephlavine]

I believe, and others can confirm, that you'll need at least Photoshop CS6 to run camera raw 8.4.  However, you can download the DNG converter to convert your RAW file.

Adobe - Adobe Camera Raw and DNG Converter : For Macintosh