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BouldenG
Participant
April 1, 2018
Answered

Canon EOS M50 - .CR3 file

  • April 1, 2018
  • 5 replies
  • 33463 views

Help! I cannot import the RAW format (.cr3) into photoshop or lightroom. I downloaded the Canon Digital Professional and it is taking a 6-10 second delay.  Anyone have a work around?  I understand it is a new camera, and a new format, but I need to get these images processed.

Thanks!

This topic has been closed for replies.
Correct answer davescm

The M50 is now supported in todays ACR update to 10.3

Cameras supported by Camera Raw

Dave

5 replies

AKRAM
AKRAM
Participating Frequently
April 24, 2018

All my apps are updated to the latest version, however, I am trying to open my camera files with no use. Tried the compressed type and the not compressed raw files. Tried to open the files in Lightroom classic, lightroom cc,  photoshop. All with the same results. The files cannot be recognized.

I tried downloading the DNG file converter, still with no use. The converter doesn't recognize the files even though, it clearly states that it does on the website.

davescm
Community Expert
davescmCommunity Expert
Community Expert
April 24, 2018

To get help, you need to tell us the exact model of camera, the exact version of Photoshop and the exact version of Camera Raw.

Dave

AKRAM
AKRAM
Participating Frequently
April 25, 2018

Hi Davescm ! Thanks for replying to my inquiry . . . here are the details ( LIKE SERIOUSLY DETAILED, lol)

Camera Model:

Canon Eos M50 (Kiss M)

Photoshop Version Details :

Adobe Photoshop Version: 19.1.3 20180323.r.293 2018/03/23: 1163761  x64

The version of Camera Raw:

Canon`s CR3

ashtonh51730989
ashtonh51730989
Participant
April 3, 2018

I just chatted with someone from canon and lightroom will be getting a update this week to support the new CR3 files! I hope this information helps

    ashtonh51730989
    ashtonh51730989
    Participant
    April 3, 2018

    *adobe

    G
    guytower
    Participant
    April 2, 2018

    same issue re Raw CR3. I have the new Canon EOS M50, and I use latest version of DNG Converter ver. 10.2.1. However I understand that the converter will eventually offer a CR3 conversion to DNG. My question is: how do I find out that this conversion is now available? Thanks!

      davescm
      Community Expert
      davescmCommunity Expert
      Community Expert
      April 2, 2018

      If/when it becomes supported it will be added to the list at the link below:

      Adobe Camera Raw

      Dave

        gener7
        Community Expert
        gener7Community Expert
        Community Expert
        April 1, 2018

        You can see if Raw Therapee will support it. RawTherapee Blog

        So far Adobe has yet to release anything that does.

        JJMack
        Community Expert
        JJMackCommunity Expert
        Community Expert
        April 1, 2018

        Right now your may only have that option use Canon DPP to converter CR3 RAW files into RGB image file.  Some time in the future other RAW converters will start to support CR3 raw files. As you wrote its a new RAW format.

        JJMack
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