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scotty-d
New Participant
October 16, 2018
Question

Cant Highlight Text

  • October 16, 2018
  • 39 replies
  • 55617 views

So with the new update I've lost the ability to highlight text to change it. I've searched with no luck as to fix it. Anyone having this same issue?

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    39 replies

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    gmb9010
    gmb9010
    New Participant
    December 3, 2018

    I had the same issues. I couldn't see any of my transform controls and I couldn't highlight text or see my text cursor. I could still DO everything, but it was all invisible, difficult to edit, and driving me nuts.

    What DID NOT work for me was:

    1) resetting photoshop

    2) resetting my computer

    3) toggling options like "show transform controls"

    4) logging in and out of my Adobe account

    5) updating photoshop

    What DID work for me, in this order, was:

    1) Holding "command + k" to open preferences

    2) Selecting "Reset Preferences On Quit"

    (at this point my transform controls were back, but my text highlighting/cursor was still not working on existing files)

    3) Creating a new document and using the text tool

    (somehow this allowed my text to work properly on new and existing documents)

    Super annoying because you'll have to reformat the windows and settings you like in photoshop, but ultimately ended up fixing it for me. This is working at least for now. Spent way too much time trouble shooting this issue this morning.

      decay
      decay
      New Participant
      December 4, 2018

      This worked for me also. What a pain in the rear. Thanks for the step break-down.

        H
        hdmag
        Participating Frequently
        December 3, 2018

        I had this problem too (as well as having no visible transformation frame), and found that just by creating a New Document, and highlighting text within that document, it seems to get things working properly again.

        Come on Adobe, get your sh*t together.

          T
          telepastor
          New Participant
          September 13, 2019
          Thanks. Creating a new document worked for me. Hard to believe that such a foundational issue keeps coming up.
          J
          juliecampbell_vidyard
          New Participant
          November 28, 2018

          I encountered this issue after uninstalling and reinstalling to fix the "bounding box missing" bug. So far I've tried all of the suggestions in this forum (legacy compositing, tool reset, graphics processor on/off) with no result. I just uninstalled and reinstalled and now it's working, but I'm afraid of it causing another bug again.

          S
          Schiemer
          Inspiring
          November 20, 2018

          I have tried all these things to get my Text highlight or even the text cursor to show again.  Nothing worked.  I guess I will try uninstall and reinstall to see. This is getting SERIOUSLY annoying since Adobe just raised their prices for team users too.... pay more, get worse.

          Come on Adobe.  Stop breaking things in your software.  I had to revert to Premier 2018 as well since 2019 broke my upgraded project files.

          FYI:  I am running OS 10.13.6 and upgraded all my Adobe software to latest version.  So far, I am far from impressed and more things broke than got better.

            Ambar Favela
            Ambar Favela
            New Participant
            October 25, 2018

            I reset all the tools and set performance at Legacy compositing.

            Restarted two times.

            Now it works, highlighting and text box now shows up when trying to scale.

            Photoshop > Preferences > Performance > Legacy Compositing

            and restart Photoshop.

            hope it works for you guys.

              Chris.Brightwell
              Chris.Brightwell
              Inspiring
              October 25, 2018

              I did that and it didn't fix anything for me. The only consistent fix has been to turn graphics processing off. I turned it back on and the problem came back... until I turned it off and restarted Photoshop.

              Ambar Favela
              Ambar Favela
              New Participant
              October 25, 2018

              This morning I uninstalled and reinstalled Photoshop. Maybe that's what worked.

              A
              Anonymous
              October 24, 2018

              I followed a few of the recommend fixes and none seemed to work for me so I connected with the Adobe support chat and screen-shared, they were able to fix the issue by reseting all my tools. That worked for me.

                Chris.Brightwell
                Chris.Brightwell
                Inspiring
                October 24, 2018

                kasief64273145, how did you do that?

                I followed a few of the recommend fixes and none seemed to work for me so I connected with the Adobe support chat and screen-shared, they were able to fix the issue by reseting all my tools. That worked for me.

                C
                CloudChamber
                New Participant
                October 19, 2018

                I went to the Adobe site and had a chat with a very knowledgable support person. We did a share screen and she went to the (Mac) Library/Preferences/Adobe Photoshop 2019 Settings/Adobe Photoshop Preferences... and renamed it _old. When restarting Photoshop it created a new Preferences file, and everything worked perfectly. I also restarted the machine to test if it still worked, and no problems after that. She explained that probably my file was created with Photoshop 2018 (which it was), and that the Preferences file got corrupted. Hope this helps you guys too.

                  S
                  scotty-dAuthor
                  New Participant
                  October 18, 2018

                  Well, it was fixed for a day and now back to being buggy. Not text tool nor transform boxes.

                    Muqqarib Hassan
                    Muqqarib Hassan
                    Inspiring
                    October 16, 2018

                    Hi, Can you put a screenshot if that issue ?

                    Thanks.

                    S
                    scotty-dAuthor
                    New Participant
                    October 16, 2018

                    I could, but it won't make sense because it's invisible. So dealing with any text in any program you can select a specific portion of the text to change it. When you select usually the words are highlighted before you change it. That is now missing in photoshop...

                    Update: It literally just started working correctly as I was responding to your request.

                      stjg - tmo
                      stjg - tmo
                      Participating Frequently
                      October 17, 2018

                      to everyone out there having the same issue: go to Library folder, into Preferences, there: add the suffix ".old" to the folder "Adobe Photoshop CC 2019 Settings" (in order to recreate a new preferences set on next PS launch) and then quit PS and restart (or - if still buggy - log out / in).

                      Update: The issue returns after Mac OS restart - this is really annoying. And the support can't help.

                      Ok even weirder: On every PS-launch the issue returns,. Then i just have to create a new PS document and use the text tool once, then the issue is gone and text tool works perfectly for all otmy PS documents - til the next PS launch.


                      Hmm, maybe this issue is caused by some outdated graphics drivers or whatever...  For me the (unsatisfying) workaround was to get PS not making use of the graphics card. Go (in PS) in Preferences / Performance and uncheck "Use graphics cprocessor". The issue is gone forever... (and the graphics performance as well).

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