CC2015 Error on PC: "Something went wrong initializing Creative Cloud Libraries" - how to repair?

[MichaelCluff]

Upgraded all of my apps to CC2015, but when trying to use the Libraries features I get the error (pictured below): "Something went wrong initializing Creative Cloud Libraries".

The tooltip over the Creative Cloud logo says "Failed to Initialize." While the "more information" link (Creative Cloud Help | Creative Cloud Libraries) redirects to the generic Libraries Help.

How to repair? So far this is the case for Illustrator and Photoshop on my PC. (This is not a problem on my Mac.)

[N_D_Tong_Esq_]

Bingo!

Cheers ruthf50388300 and danny_jack_johnson‌

An effective and impressively unintuitive solution to an irksome problem.(Seems like something or other goes tits-up every time there's a significant CC upgrade.)

Ho-hum

[ptero55]

Thanks. That worked.

[CPS_Artist]

You are an absolute star. Worked right away. So pleased. THANKS!

[LeClair12]

As i looked through this thread and realized i don't know host and proxy or what any of that meant i started to grow glum. I saw your post and was able to follow it exactly and it fixed the problem for me so a huge thank you to you!!!

[Paula Shin]

BINGO! It worked perfectly!!!
Thank you! Saved my day

[ricardos9936682]

Muito obrigado comigo deu certo.

[DMWeathers]

Ending the CCLibraries process through Task Manager worked perfectly on my Wondows 10 machines!  Thanks for posting this!  it's disappointing that Adobe customer service isn't more helpful on this

[Guest]

Thank you ruthf50388300! It is annoying, but it fixed the problem.

[scotti g]

Excellent guidance! Thanks.

[scotti g]

I would like to add that this did resolve my issue. Great advice! Thanks for sharing.

[betsyn20506780]

thank you! this finally worked

[micgrafx_adobe]

This worked for me.. thank you!

[martijn___80dB]

True hero of the day! Thanks

[wacky aussie]

end process under task manager for cc libraries works for me, but you have to do it every darn time you open PhotoshopCC 2015.5 ...O ell - such is life.

[Edward Grubb III]

this also worked for me. I think the bug came from the most recent CC 2015 update.

[BryceLorey]

Thhis definitely worked! thank you!

[Dotoki2]

Thank you Danny!
I have stopped the service on Windows 7 and OS X 10.10 and on both computers this solved the problem with libraries panel.

[CABE_Martha]

Awesome! I was about to loose my head....

In Windows 8, I went into the 'Task Manager' and killed the process 'CC Libraries.'  Immediately after killing the process the library initialized and is now working.

Thanks for the help!

[mattpharrison]

Worked for me, thanks!

[Kechiya]

Is there anyway I can fix this issue with Windows?

[gener7]

For those using Windows, start your Task Manager, go to the Processes tab, then scroll down to CCLibrary.exe *32, choose it, then click on the End Process button at the bottom right. It will ask if you really want to end the process, click End Process. The process will restart automatically and your Libraries will re-appear in your CC applications.

Gene

[Kechiya]

I've tried it, it did not work. I'm having the same error still, both for Photoshop and Illustrator CC 2015.

[DMWeathers]

Kechiya, I had to do it a few times before it eventually worked.

[Kechiya]

I do not know, my CC is up to date, and my apps are up to date as well... hopefully it gets better, Issues like this makes me not to completely depend on CC Library

[shamanrawb]

Hi Kechiya,

I'm STILL working with tech support. They've escalated it a third time now. I'm on a mac, but whatever they eventually figure out that fixes it, I'll let you know.