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New Participant
August 16, 2023
Question

Clipboard data empty or invalid box

  • August 16, 2023
  • 2 replies
  • 1983 views

Anytime I am working in photoshop a box pops up and will open the smae box dozens of times. They all say "Could not import the clipboard because the clipboard data is empty or invalid" How do I make this box go away. I have updated photoshop, I have purged the clipboard. Any help would be great. 

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2 replies

New Participant
July 23, 2024

I sometimes have this problem (popup saying could not import because clipboard data is empty or invalid) when trying to paste an Illustrator element into Photoshop artwork. It seems to be because the Illustrator file is CMYK and the Photoshop file is RGB. Creating an Illustrator RGB file, copying the CMYK graphic onto it, and then from there to the RGB Photoshop file solves the problem.

J E L
Community Expert
August 16, 2023

Hi @Amber5CCB, have you tried a Preferences reset yet? That is different from a version update. To reset the preferences of Photoshop manually, use the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#Manually If you still have the clipboard error after a reset, please come back to let us know, and we'll see if we can figure out what else is going on.

New Participant
August 16, 2023

It did not work

J E L
Community Expert
August 16, 2023

Okay. From Photoshop, under Help >System Info, click the copy button and paste the text in a reply to this thread and we'll take a look to see if we can figure out what's going on.