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Participating Frequently
August 16, 2019
Answered

Clone Stamp Tool not working in Photoshop

  • August 16, 2019
  • 3 replies
  • 8527 views

I have been using clone stamp for ages on my iMac. Suddenly it no longer works. I Option click on an area but it will not apply where I want. Also the same problem using the Healing Brush tool.  Sometimes I get a pink color smear! I have tried everything I can think of. Opening the Mac is safe mode, restoring photoshop prefs. to default and resetting the tool settings.

Message was edited by: Sahil Chawla

    This topic has been closed for replies.
    Correct answer Kevin Stohlmeyer

    CS6 is not supported on Mojave.

    El Cap was the last version to have a stable version of CS6.

    You can try to hack and code your way to make it work, but in the end your options are to downgrade your OS (not fun on a Mac) or upgrade your Photoshop.

    Have you looked at the Photoshop Photography Plan for $9.99/mo?

    3 replies

    michaela3488436
    Participant
    January 17, 2020

    I have a similar problem. Clone stamp tool and healing brush doesn't work when I create layers for frequency separation. I have reset the tool, restarted my computer several times and it still doesnt work.

    Participant
    January 20, 2020

    Same problem as above - clone stamp won't work on Photoshop Elements 2019, Mac Mojave 10.14.6. Spent 60 minutes with phone support, did a new install of the app.. All to no avail. Prolem just started two days ago..

     

    therczeg
    Participant
    October 11, 2019

    Hi, I’m having the same problem with the clone stamp. I have got the Mac OS Mojave version 10.1 4.6. I’m using Photoshop 20.0.6.  I am unable to get my clone stamp to work. Every so often it will just stop working.  It acts like it’s going to use the point that I selected but then when I go to clone something, the + goes inside my circle and it will not clone. Very frustrating please assist. Thank you.

    Participating Frequently
    February 24, 2020

    I have a problem 😕😕

    Wersja programu Adobe Photoshop: 21.1.0 20200212.r.106 2020/02/12

    Windows 7 Professional

     

    Sahil.Chawla
    Community Manager
    Community Manager
    August 16, 2019

    Hi there,

    That shouldn't be happening, let us help make this right.

    As the Clone Stamp tool is not working as expected, could you please try resetting the tool and let us know if it helps?

    Basic troubleshooting steps to solve problems and issues in Adobe Photoshop

    Also, what version of Photoshop and the operating system you're working on?

    Regards,
    Sahil

    mwfastAuthor
    Participating Frequently
    August 16, 2019

    Sahil, thank you so much for your speedy reply.

    I have the latest Mac OS, Mojave 10.14.6

    My photo shop app is pretty old! CS6 extended bought in 2012. Version: 13.0.6 x 64

    I do get a message when I first open the app:

    Adobe Application Manager, required to verify your license, is missing or damaged.

    But I have so far not worked out how to verify. If this will make any difference?

    Kevin Stohlmeyer
    Community Expert
    Kevin StohlmeyerCommunity ExpertCorrect answer
    Community Expert
    August 16, 2019

    CS6 is not supported on Mojave.

    El Cap was the last version to have a stable version of CS6.

    You can try to hack and code your way to make it work, but in the end your options are to downgrade your OS (not fun on a Mac) or upgrade your Photoshop.

    Have you looked at the Photoshop Photography Plan for $9.99/mo?