Could not complete your request because a SOFn, DQT ...

[ahmed.alameldin@live.com]

This is a weird message from Photoshop, could not open an image !!?

Could not complete your request because a SOFn, DQT or DHT JPEG marker is missing before a JPEG SOS marker.

what is that mean at first place !!! ... Im using MacBook and its up to date, photoshop version is 19, and it was working perfectly, I use it everyday to edit photos and so on.

Now I have one way to avoid this message by take a screenshot of the image and open it, but this is not a solution at all !

I don't know why this message is thrown by Photoshop.

is there anyone have a solution of this error !!!!!!

THANKS

[Stephen_A_Marsh]

I was going to test with a special ExifTool command that rebuilds damaged JPEG files, so if the sample images on your site are "invalid" then I can't test them as 2019 is my earliest installed version.

[notmyrealname]

Hi,

I ran into this error tonight for my first time. I have a free photo viewer/editor on my hard drive called XnView and sometimes it can do things that it doesn't advertise it can do.

I had 16 images on my hard drive, recently emailed from someone, that had that error of which you speak when I tried to open them up in Photoshop. I then opened them up in XnView and, one by one, performed Save As on each, then clicked Yes on each, to override the original images on my hard drive with the resaved images from XnView.

Then, in Photoshop, I was able to open all 16 images, no error.

FWIW, I do not make any commission from XnView nor am I connected with them in anyway. 🙂

[klaus,grabler]

Does nobody here or anywhere else that I've been able to see even think about asking why Adobe is not fixing this issue? They know about it, that's for sure,  but they just couldn't be bothered.  And it's not a difficult fix,  if paint can do it then I'm pretty sure that Photoshop can do it too,  if only they would get off their lazy backside and really do something for a change instead of implementing useless so-called improvements.  I can never understand adobe's mentality but then again I'm not a  multibillion-dollar company and they are.  So I guess it's probably a good thing that we all have to run around like chickens without heads on trying to figure out workarounds to open lousy JPEG files.  Something even the cheapest piece of freeware can do without any problems but Adobe cannot.  And no one even think to ask why.  I am amazed.

[klaus,grabler]

you can do the same with MS Paint, or any other piece of crappy software. All except Photoshop. Does nobody here or anywhere else that I've been able to see even think about asking why Adobe is not fixing this issue? They know about it, that's for sure,  but they just couldn't be bothered.  And it's not a difficult fix,  if paint can do it then I'm pretty sure that Photoshop can do it too,  if only they would get off their lazy backside and really do something for a change instead of implementing useless so-called improvements.  I can never understand adobe's mentality but then again I'm not a  multibillion-dollar company and they are.  So I guess it's probably a good thing that we all have to run around like chickens without heads on trying to figure out workarounds to open lousy JPEG files.  Something even the cheapest piece of freeware can do without any problems but Adobe cannot.  And no one even think to ask why.  I am amazed.

[Kawarthacottager]

Worked for me too. Thanks for the info. I also have to do this when opening apple's .heic files. Shame on you Adobe for not keeping up with the times.

[Merlin3]

This is just nuts, paint can open a jpg via WhatsApp when the most expensive photo editor cannot. If Adobe were to bother to fix this FUNDAMENTAL issue rather than messa bout with tweaks we dont need, they would have it in the next version of Pshop, make us all upgrade and pay more money per month, so its hopeless waiting for Adobe to do this. I am CS6 and refuse to pay per month, I dont have the money to do so anyway, I own my possessions ! never rent anything. and have been sent images via whatsapp which refuse to open, even if called.heic or .tiff none of that works. Adobe will never back fix an issue so I will never get a fix for .CS6 even if they do ever solve this, which they wont. Why wont they,...has anyone asked them ?

Meanwhile the mspaint is the eaasiest fix. unles someone has a plugin for CS6. also could do wiuth one for .webp images, again another pain in the butt.

Merlin

[Stephen_A_Marsh]

Funny thing is, I have had no issues with images saved from WhatsApp desktop app... I have not tried comparing saving from the phone.

[Diogo34152358tjc5]

hey there, just open the image with paint, click save it, replace the original. et voilá. worked for me

[mansoor38572924mxl4]

I encountered the same issue 

here is how i fixed it
i opened the image in Paint 
then saved image as jpeg 

and i worked