Participating Frequently

Question

Could not place because the source rectangle is empty

Forum|Forum|12 years ago
January 22, 2014
11 replies
45304 views

Up until about 3pm yesterday, illustrator CS6 and Photoshop CS6 worked without a hitch however at 3pm, I all of a sudden get the message 'Could not place because the source rectangle is empty'. All I was doing was dragging one of our company logos into Photoshop from Illustrator from the .eps file that holds all our graphics. I have done this hundreds of timnes before and ALWAYS either do it this way or highlight an image in Illustrator and paste into Photoshop. Either way I am still getting this error message.

Nothing has happened in the settings (that I am aware of) and google gives me numerous results all of which point at the fact that i may have a corrupt .eps file. However that is not the case. If i try and drag and drop or copy and paste various different fiele from .jpg to .png and .eps or .ai I have the same issue.

I uninstalled Photoshop this morning then re-installed to see if that would fix the issue but no such luck.

As it is, it is affecting my work and sure there are workarounds ie. if I go to file/open and open any file that way then that works but that is no good with an eps file that holds many seperate graphics as once that is opened in Photoshop, all those seperate images become one image.

Can anyone help with this?

error_photoshop

N

Niclaus_Copornicus4660

New Participant

drop as a new document and it works on mine.

-M-

R

Revant Talekar

New Participant

I am not aware what causes this, but when I faced it I found a rather simple fix - I opened the PNG image I was trying to place on my artboard using the function "Open With" and then selecting photoshop - giving it a separate window (or artboard), then duplicated the layer to my working artboard. It worked. I hope it helps.

gogag32697403

New Participant

My problem with that issue was solved pretty easy. Somehow it turned out that my resolution was 1 pixel per inch. I made it 72 (this is what I need, you can use other) and everything became just fine.

ourh78558095

New Participant

I have fixed this issue but not really.

The sure fire way is to take the image you want to place, and only that image, as its own psd

then drag the psd in.

makes no sense but works.

make sure it looks right in that psd, setting etc before you drag in

F

FlorgothBell

New Participant

"Place" issues... my resolution was weird... like 30000x30000 inches by 1 pixel for supposed 1920x1080 (72dpi) footage. Changed the resolution to 1920x1080 - 72 dpi... try placing and... Voilà! It works. I guess it's time to make a batch to convert all footage to appropriate resolution.

brcg

New Participant

I am now getting this same issue, our of nowhere. Windows 10, Photoshop CC. I cannot place or drag & drop any image files. Tried resetting prefs on quit, no luck. I don't want to open a file in photoshop. I want to drop it into a pre-sized document, so this "open it with Bridge" answer is a non-answer. Someone else around here has seen this issue. Someone has a real solution. What is it?

C

cheryllazada

New Participant

I know it's probably too late but I found a quick solution using Bridge.

Open Bridge.
Navigate to the directory that your images reside in.
Select the files. Â You can click and drag around them, or use the shift button to select multiple files.
Now in the menu bar select Tools > Photoshop > Load Files into Photoshoplayers.

Googled for this solution but shall put this here in case anyone wants to give it a shot.

S

sheaw42655686

New Participant

For anyone else still having this issue. This is what I did to "fix" it. Go to the image you want in photoshop and right click it. In the menu then appears, select "open with..." and choose Photoshop. Then the image will open in its own photoshop window. Then export the file in PNG format. Then pull THAT image into the photoshop project you're working on. That method worked for me.

C

chrisl41501719

Participating Frequently

If at all possible, DO NOT place a PNG. Doing so will limit your colors to web gamut.

jane-e

Community Expert

chrisl41501719 wrote:

If at all possible, DO NOT place a PNG. Doing so will limit your colors to web gamut.

Hi

No, PNG does not limit colors to the web gamut of 216 colors.

A PNG-8 will create a table of up to 256 colors that are currently in the document and will create an Index layer and put the file into Index mode. A PNG-24 can have millions of colors and does not create a table of colors.

~ Jane

S

sheaw42655686

New Participant

I tried resetting my preferences, now I cant find the previous information I worked now, and cant pull the image over at all. So that method pretty much did nothing but make things worse for me.