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jfarrell_2013
Participating Frequently
January 22, 2014
Question

Could not place because the source rectangle is empty

  • January 22, 2014
  • 11 replies
  • 45304 views

Up until about 3pm yesterday, illustrator CS6 and Photoshop CS6 worked without a hitch however at 3pm, I all of a sudden get the message 'Could not place because the source rectangle is empty'. All I was doing was dragging one of our company logos into Photoshop from Illustrator from the .eps file that holds all our graphics. I have done this hundreds of timnes before and ALWAYS either do it this way or highlight an image in Illustrator and paste into Photoshop. Either way I am still getting this error message.

Nothing has happened in the settings (that I am aware of) and google gives me numerous results all of which point at the fact that i may have a corrupt .eps file. However that is not the case. If i try and drag and drop or copy and paste various different fiele from .jpg to .png and .eps or .ai I have the same issue.

I uninstalled Photoshop this morning then re-installed to see if that would fix the issue but no such luck.

As it is, it is affecting my work and sure there are workarounds ie. if I go to file/open and open any file that way then that works but that is no good with an eps file that holds many seperate graphics as once that is opened in Photoshop, all those seperate images become one image.

Can anyone help with this?

11 replies

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Sulaco
Sulaco
Inspiring
January 22, 2014

Are you only getting this problem when copying/dragging from just one specific Illustrator document or is it affecting all documents? If it's just the one document, have you tried selecting all objects, copy them, create a new Illustrator document and then pasting everything into it ... and then try to drag to PS again.

J
jfarrell_2013Author
Participating Frequently
January 22, 2014

Hi, yes it's any document.

If I highlight some text or shapes from illustrator and copy and paste or highlight and drag in, I get the error.

Also if I open up a folder that has im,ages in it for example, select an image and drag into photoshop i again get the same error.

Even if I choose a .psd file from the desktop or from a folder and drag in same error.

I just don't understand it??

J
jfarrell_2013Author
Participating Frequently
January 22, 2014

Hmm... that's a bit odd... and it just started happening out of the blue? No PS update or anything else that you updated? I am thinking maybe this could be OS related. What OS are you on? Could it be related to file permissions perhaps?  I am just thinking out aloud, I am nor super technically minded thou


Yep, just started about 3pm yesterday.

I haven't manually ran any updates. I'm not sure how I can look at when the last update was as if there was something that ran yesterday afternoon then that maybe the issue.

I'll have a look.

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