Could not place “file_example.mp4” because no parser or file format can open the file.

I just drag and droped a .mp4 and .mov file in photoshop and it gave me this error:

Could not place “file_example.mp4” because no parser or file format can open the file.

I reinstall the photoshop and still the same issue

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Correct answer MaryamRika

any solutions to this? Still doesn't work with m1

I solved the issue by reverting to the previous version of Photoshop.

Community Expert

An MP4 is a video files. You place in image files. You open video files as video layers or add the video file in a video time line.

JJMack

Inspiring

I was actually talking about the MacOs Big Sur and Apple M1 chip. Maybe photoshop have a problem with M1 chip.

MaryamRikaAuthorCorrect answer

Inspiring

any solutions to this? Still doesn't work with m1

I solved the issue by reverting to the previous version of Photoshop.

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