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A
aafarelo
Participant
December 15, 2020
Question

Could not save file because of a program error

  • December 15, 2020
  • 6 replies
  • 1372 views

Since I updated Photoshop this morning I cant save my project.

It keeps saying "Could not save file because of a program error"

I can't neither use some tools as rectangular marquee tool.

I have a project to deliver tomorrow and I don't know what to do...!!!

    This topic has been closed for replies.

    6 replies

    K
    kjboheme
    Participant
    April 13, 2022

    Hello-

    I am having this issue as well in April 2022 for two days. On a 2017 mac, catalina, latest version of photoshop. I have tried everything on all these forums, turning off layers, changing permissions, putting in a new folder, downgrading to photoshop 2020. The only thing that works is save as with a new number each time, then deleting all of the old ones after. A serious pain in the butt. Is there a solution here in 2022?

    cesqo
    cesqo
    Known Participant
    April 13, 2022

    In my case this was a problem with dropbox desktop sharing. When I turned off the desktop sync on dropbox the error disappear.

    K
    kjboheme
    Participant
    April 13, 2022

    Hello Cesquo- How do I do that? I have box instead of dropbox, but it may be a culprit. Thank you!

    Arkari
    Arkari
    Participant
    December 31, 2020

    I have the same problem with the new version (22.1). Can't save psd files with many layers and groups. Have to use the old version, there it saves without problem. I hope they will fix that soon it is realy annoying!

    cindyj62865072
    cindyj62865072
    Participant
    December 30, 2020

    SERIOUSLY!!! I just worked an hour on a file and now it won't save. "Could not save file because of a program error".....I just converted to Photoshop subscription from my desktop version! What a joke! This happened serveal times yesterday as well. WHY WHY WHY would Photoshop put out a product that isnt tried and true? I am also an artist with dealines and I don't have 5 minutes to waste let alone AN HOUR!!! Photoshop needs to fix this ASAP or dont offer subscriptions. period!!!

      J
      Jayuropge
      Participant
      December 30, 2020
      I was able to save the file after I re-installed the old version.
      Click the three dots right next to 'Open' button on Creative Cloud. You can
      see 'Other versions'.
      You can install the old version over the installed one without deleting.
      I hope it will work for you.
      T
      Tawanda0D4C
      Participant
      December 17, 2020

      I just started with the same problem today.  I have a Etsy Shop and can't do anything, this is so frustrating.  I hope Adobe is working on these program errors.

        Kevin Stohlmeyer
        Community Expert
        Kevin StohlmeyerCommunity Expert
        Community Expert
        December 15, 2020

        For an immediate fix, you can reinstall the previous version of PS to meet your deadline then see if we can resolve the issue.

         

        B
        Benjamin98A4
        Known Participant
        December 15, 2020

        I have been having these same probelms alot since I downloaded the latest version of Photoshop (22.1). 

        I can't save projects because of a "progam error." I can't even save under a new name or file type.  This is very frustrating. Photoshop will stop working at random times, I can't use the paint bucket tool, or the crop tool. I use this software daily and it gets worse everyday! I need it to work. Thank you for your help 

        cesqo
        cesqo
        Known Participant
        December 15, 2020

        Same problem here... I try to reset preferences with no results 😞

          R
          Rose5FBE
          Participant
          December 15, 2020

          same here !! deadline tomorrow and NOTHING will save ?!?!?!

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