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Participant
February 22, 2019
Question

Crash from adobe photoshop

  • February 22, 2019
  • 1 reply
  • 2249 views

Hello, i have problem with adobe photoshop, i was download it from creative cloud and when i launch it my computer has been loading. Please help me. I have downloaded it from creative cloud and it still crash.

This topic has been closed for replies.

1 reply

February 22, 2019

Hi

You need to provide a lot more detailed information, what exact version of OS and Photoshop do you have, was are your computer system specs, are you getting an error message when the crash happens

lavlavlavAuthor
Participant
February 22, 2019

I'm using windows 10. I've been tried install adobe photoshop cc 2016 to 2019. And when i open it, my computer was stop working. Please help my ( Sorry for my english )

Rajashree Bhattacharya
Community Manager
Community Manager
February 23, 2019

Hi

I have put a request in for a Staff member to contact you


Hi,

I will escalate this to the concerned team & update you as soon as they respond. It might take some time, please excuse the delay due to the weekend.

Thanks

Rajashree