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A few days ago I received a notification there were some updates available. I tried opening the Creative Cloud app via the icon at the top of my Mac desktop but only see a strange distorted window. I've uploaded an image of the window below. The same thing results when I try to open Creative Cloud from the Applications portion of Mac OS Finder.
I'm using a 2019 Macbook Pro running OS 14.0
Because of this, I cannot update any Adobe program.
Please advise.
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The problem was resolved by reinstalling the Creative Cloud App though I should mention it took starting to uninstall the app first. Only after starting the uninstall process was I given the option to "repair" the app. Based on the information on my screen during the "repar" process, it appears it just re-downloaded it and installed. There was nothing to say any "repair" actually occurred. I think listing a "repair" option would be a good option for Adobe to consider.
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Thank you - I clicked on the uninstall app and it gave me an option to repair. I clicked repair and now the app icon works again! thank you! 😊