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Contemporary_Dave
Known Participant
October 17, 2018
Answered

Crop Tool Issue With CC2019 - Possible Bug?

  • October 17, 2018
  • 14 replies
  • 14977 views

Just noticed something odd with the crop tool in CC2019. This only happens in Classic Crop mode.

When you want to do a custom crop with W x H x resolution selected with the size and resolution boxes left blank, the crop remains in the same aspect ratio if you try to lengthen/shorten one side of the crop.

Has anyone had the same issue - and how do you resolve this?

      This topic has been closed for replies.
      Correct answer Akash Sharma

      Thanks for sharing the video. As davescm has mentioned, I believe that this is related to the new transform behavior change in the 20.0 Photoshop update.

      See the below screengrab:

      Source New and enhanced features | Latest release of Photoshop CC

      ~Akash

      14 replies

      Show previous replies
      S
      Stu Allen
      Participating Frequently
      October 17, 2018

      I have the same problem.

      stefan113
      stefan113
      New Participant
      October 17, 2018

      I have exactly the same issue and it's very frustrating. It must be a bug!
      Holding the SHIFT key solves the problem in some way, but its still a lot more complicated than in the earlier version.

      C-Marc
      C-Marc
      New Participant
      October 17, 2018

      I have found the same problem.

      Holding the SHIFT key makes it work like it is supposed to.

      Akash Sharma
      Akash Sharma
      Brainiac
      October 17, 2018

      Hi Contemporary_Dave,

      Sorry that the Crop tool in Photoshop CC 20.0 version is now working as expected.

      If I am following you correctly, with the crop tool in use if I leave the resolution field left empty I am able to crop the image as expected.

      Would you like to share a few screenshots of what's happening at your end?

      Thanks,

      Akash

      C
      Contemporary_DaveAuthor
      Known Participant
      October 17, 2018

      Thanks for getting back to me. See video here: PS Crop error - YouTube

      PECourtejoie
      PECourtejoie
      Community Expert
      October 18, 2018

      Thanks for sharing the video. As davescm has mentioned, I believe that this is related to the new transform behavior change in the 20.0 Photoshop update.

      See the below screengrab:

      Source New and enhanced features | Latest release of Photoshop CC

      ~Akash


      Akash, I seriously hope that you report the number of threads where this new behavior causes issues, is totally inconsistent within Photoshop itself, as Dave demonstrated, and also within the CC ecosystem.

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