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patrickb78171233
New Participant
June 5, 2023
Answered

Ctrl+Shift+W [Topic edited by moderator]

  • June 5, 2023
  • 4 replies
  • 760 views

Control  Shift W save a JPG as JPG before closing to Bridge has stopped working if I do anything more than cropping??? It forces me to export etc... with 5 extra clicks.

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    Correct answer patrickb78171233

    Thank you much Jeff. It seems like the last PS update fixed the problem... Now if the Adobe Creative Cloud does not ask me to repair it every day, I'll be completely happy.

    4 replies

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    June 17, 2023

    Can you post a screenshot of one of the offending jpegs including the layers panel and crop tool settings after cropping?

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    patrickb78171233AuthorCorrect answer
    New Participant
    June 17, 2023

    Thank you much Jeff. It seems like the last PS update fixed the problem... Now if the Adobe Creative Cloud does not ask me to repair it every day, I'll be completely happy.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 17, 2023

    @patrickb78171233 

     

    if you're needing to repair the cc desktop app everyday it's because of something (typically av) that's corrupting the cc desktop files.

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    June 16, 2023

    If when you crop your jpeg is the layer turned from a Background Layer to a regular layer like Layer 0?

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    patrickb78171233Author
    New Participant
    June 16, 2023

    No, I rarely use layers (I know I should...) but I just crop, ctrl shift L, and if its fine control shift W, save, save and I am ready to pick my next picture in bridge.

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    June 16, 2023

    Most likely the cause is having Delete Cropped Pixels unchecked in tool options for the Crop Tool.

     

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    patrickb78171233Author
    New Participant
    June 16, 2023

    It is checked. I wish it is just a setup option...

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    June 16, 2023

    [Moderator moved from Using the Community forums to Creative Cloud Services]

     

    From which Adobe application are you trying to save files?

    Where does the JPG reside -- primary hard drive, Creative Cloud Storage, DropBox, etc...?

    Which operating system do you have?

     

    Nancy O'Shea— Product User & Community Expert
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    patrickb78171233Author
    New Participant
    June 16, 2023

    I use PS and Bridge. My JPGs reside on my local hard drives in folders that are eventually backed up in Dropbox. The JPGs are to be saved after cleanup on the same drive. (replace) I use Windows 11 Pro (always the last update). It was never a problem before. Open my jpg, clean it up, and save/return the JPG cleaned to bridge. Now, it works if I only change the contrast and such but if I crop it will not do what it should. It will force me to pick a format I don't want. So I have to export/replace/close/and switch manually back to Bridge. Please let me know if you have any other questions, and thank you for helping me.

     

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 16, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

     

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

     

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