Cursor Issue in Photoshop

Report · Mar 22, 2023

I've found that when I'm drawing in Photoshop at the end of a brushstoke the tool cursor momentarily appears as the mouse cursor. It's only for a slip second and appears as an annoying flicker with repeated strokes. I'm not sure if this is a Photoshop issue or perhaps an error with my Intuos Wacom Tablet. I've using the latest driver, version of Photoshop and Ventura 13.2.1.

This issue is worse when working on a new .psd file for some odd reason. Any suggestions?

Thank you in adavance.

Report · Mar 22, 2023

HI @daveallsop go to Mac System Settings/ Accessibility/Display and make sure your "pointer" size is not increased.

Report · Mar 22, 2023

Thank you for the response - the pointer size was not increased.

Report · Mar 28, 2023

Hi,

I just wanted to follow up as I'm still encountering thids problem: I appears that as soon as I create a new layer, the jittery cursor issue happens for a minute or so, then the error stops. But it starts again whever I create another layer. It's very frustrating; doesn't any have any ideas or suggestions?

Report · Mar 28, 2023

What happens if you physically disconnect the Wacom tablet (or if using bluetooth, disabling wireless connection)?

Report · Mar 28, 2023

I've just tried using the wacom disconnected/using bluetooth but the issue still occurs.

Report · Mar 28, 2023

Oh finally...!
Of course, I feel sorry that you are experiencing this bug.

https://community.adobe.com/t5/photoshop-ecosystem-discussions/cursor-disappears-when-use-brush-or-c...

https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-brush-outline-circle-disappearing-when-wor...

I reported this on the bug tab but it was moved to the Discussions tab, and the thread posted by someone else was merged into an unrelated topic.

You should record and upload it like me. This is quite a bothersome bug.

In my experience, the version where this issue is definitely not happening was 24.0, but some users should have rolled back to 2022 or 2021.

I thought this was a single issue with Windows 10, Windows 11, and there were a lot of Windows 10 users reporting to other threads and Reddit as well.
However, it is very strange and unfortunate that even people who use Mac OS like you have this mouse cursor bug.

I hope Adobe staff will look into this well. At least your thread...

@CShubert Could you ask the team to investigate this subject?
https://www.reddit.com/r/photoshop/comments/thvjkd/brush_keeps_turning_into_mouse_cursor_when_i/
Please take a look... This video is the best example of the problem we're having.

I've reported this since version 24.0, but it doesn't seem to have been categorized as a bug.
And if you look at what I've replied to another thread, it's been posted a lot in communities like Reddit.
And some people are also going through this in previous versions of Photoshop.
Every time you use a brush or clone stamp, the brush cursor changes to an arrow, and it's very, very uncomfortable that you have to draw it again with your hands off to release it.

Report · Mar 29, 2023

Hi @daveallsop could you share a video of what you are seeing for the team to look at?

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Report · Apr 01, 2023

Hello, here is the video and info :

Adobe Photoshop Version: 24.3.0 20230316.r.376 37b4b38  x64
Number of Launches: 1428
Operating System: Mac OS 13.2.1
System architecture: Intel CPU Family:6, Model:14, Stepping:12 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2
Physical processor count: 6
Processor speed: 3700 MHz
Built-in memory: 40960 MB
Free memory: 20417 MB
Memory available to Photoshop: 36958 MB
Memory used by Photoshop: 67 %
Crash Handler: Adobe
DCX Version: 6.23.1
SAM SDK Version: 3.6.4
ACP.local Status:
 - SDK Version: 3.0.1.1
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 6.4.0.12
 - Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.0
Content Credential Helper Version: 0.5.3
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Disabled
HarfBuzz Version: 4.3.0
TextEngine: Unified Text Engine
 ======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny:               0
GPUForce:              0
useGPU:                1
useOpenCL:             1
isGPUCapable:          1
GPUName:               AMD Radeon Pro 580X
GPUVendor:             AMD
IsNativeGPUCapable:    1
IsOpenGLGPUCapable:    1
IsOpenCLGPUCapable:    1
HasSufficientRAM:      1
  GPU accessible RAM:                 8,589 MB
  Required GPU accessible RAM:        1,500 MB
UseGraphicsProcessorChecked:   1
UseOpenCLChecked:              1
Display: 1
  Display Bounds: top=0, left=0, bottom=1440, right=2560
  High DPI Monitor
  Main Display
Display: 2
  Display Bounds: top=-210, left=2560, bottom=1710, right=3640
  High DPI Monitor
 ------- Sniffer output
[0 ms]
  Launch GPUSnifferThread

[1 ms]
  Start RunAllAPIs

[1 ms]
  "/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=95325 -comment=Photoshop Version: Adobe Photoshop 24.3.0 20230316.r.376 37b4b38 x64

[641 ms]
  Start sniffer 2023-04-01 14:45:18
  # Photoshop Version: Adobe Photoshop 24.3.0 20230316.r.376 37b4b38 x64
  sniffer -baseTimeMS=95325 -comment=Photoshop Version: Adobe Photoshop 24.3.0 20230316.r.376 37b4b38 x64
  
  {32 ms}
  Start platform native
    # displays:                   2
    Display 0
      Display:                      69984064
      Main:                         TRUE
      Built in:                     TRUE
      Stereo:                       FALSE
      Bounds:                       (0, 0) -> (2,560, 1,440)
      Dimensions:                   (5,120 2,880)
      Physical size:                (599.3 340.242)
      Pixel size:                   (0.117051 0.11814)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 2)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=AMD Radeon Pro 580X index=0)
    
    Display 1
      Display:                      458663892
      Main:                         FALSE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (2,560, -210) -> (3,640, 1,710)
      Dimensions:                   (2,160 3,840)
      Physical size:                (340.77 598.38)
      Pixel size:                   (0.157764 0.155828)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=AMD Radeon Pro 580X index=0)
    
    # devices:                    1
    Device 0
      Name:                         AMD Radeon Pro 580X
      Preferred:                    TRUE
      Power Envelope:               DISCRETE
      Attachment:                   EMBEDDED
      # attached displays:          2
        69984064
        458663892
      GPU accessible RAM:                8,589 MB
      VRAM:                              8,589 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                     0 MB
      API version:                  1.0 (1.0)
      Device version:               1.0 (1.0)
      Vendor name:                  AMD
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
  End platform native
  {151 ms}
  
  {151 ms}
  Start platform OpenGL
    # displays:                   2
    Display 0
      Display:                      69984064
      Main:                         TRUE
      Built in:                     TRUE
      Stereo:                       FALSE
      Bounds:                       (0, 0) -> (2,560, 1,440)
      Dimensions:                   (5,120 2,880)
      Physical size:                (599.3 340.242)
      Pixel size:                   (0.117051 0.11814)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 2)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=16915464 index=0)
    
    Display 1
      Display:                      458663892
      Main:                         FALSE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       (2,560, -210) -> (3,640, 1,710)
      Dimensions:                   (2,160 3,840)
      Physical size:                (340.77 598.38)
      Pixel size:                   (0.157764 0.155828)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=16915464 index=0)
    
    # devices:                    1
    Device 0
      Name:                         AMD Radeon Pro 580X OpenGL Engine
      Preferred:                    TRUE
      Power Envelope:               DISCRETE
      Attachment:                   UNKNOWN
      # attached displays:          2
        69984064
        458663892
      GPU accessible RAM:                8,192 MB
      VRAM:                              8,192 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                     0 MB
      API version:                  2.1 (2.1 ATI-4.9.51)
      Device version:               2.1 (2.1 ATI-4.9.51)
      Vendor name:                  AMD
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
      GLSL version:                 1.20 (1.20)
      CGL ID:                       16915464
      Display mask:                 2047
  End platform OpenGL
  {162 ms}
  
  {162 ms}
  Start platform OpenCL
    # displays:                   0
    
    # devices:                    1
    Device 0
      Name:                         AMD Radeon Pro 580X Compute Engine
      Preferred:                    TRUE
      Power Envelope:               DISCRETE
      Attachment:                   UNKNOWN
      # attached displays:          0
      GPU accessible RAM:                8,589 MB
      VRAM:                              8,589 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                     0 MB
      API version:                  1.2 (OpenCL 1.2 (Dec 16 2022 20:35:20))
      Device version:               1.2 (OpenCL 1.2 )
      Vendor name:                  AMD
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
      Bandwidth:                    156 GB / s
      Compute score:                1,719.1
      Device name string:           AMD Radeon Pro 580X Compute Engine
      Device vendor string:         AMD         
      Platform name string:         Apple       
      Platform vendor string:       Apple       
  End platform OpenCL
  {639 ms}
  
  Exit code kExitNormal
  End sniffer 2023-04-01 14:45:18
[kStatusNormal, kExitNormal]

[641 ms]
  Finish RunAllAPIs

[2362 ms]
  Start GetSnifferResult

[2362 ms]
  Finish GetSnifferResult

 ------- Sniffer output
 ======= GPU
License Type: Subscription
Serial number: 96040055268760831785
GUIDBucket: 
Composite Core (enable_composite_core): on 
Composite Core GPU (comp_core_gpu): off 
Composite Core Threads (MultithreadedCompositing): on 
Composite Core UI (comp_core_ui): off 
Composite Core Feature Prefs (CompCoreFeaturePrefs): off 
Document Graph (enable_doc_graph): off 

Application folder: /Applications/Adobe Photoshop 2023/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 1.93T, 1.04T free
Required Plugins folder: /Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/
Primary Plugins folder: /Applications/Adobe Photoshop 2023/Plug-ins/

Installed components:

   dvametadata.framework   dvametadata   23.0.0.0   
   AdobeXMPScript.framework   AdobeXMPScript   79.c0204b2def   79.c0204b2def
   libdynamic-napi.framework   Torq Native   local   
   ICUUnicode.framework   ICUUnicode      14.0.04ee3a5
   ICUConverter.framework   ICUConverter      14.0.04ee3a5
   AdobeCrashReporter.framework   AdobeCrashReporter   10.5.6   
   boost_system.framework   boost_system   23.0.0.0   
   AdobeACE.framework   AdobeACE   6.0.0   79.533c8ff20b.
   dvanet.framework   dvanet   23.0.0.0   
   AdobeOwl.framework   AdobeOwl      
   mediacoreif.framework   mediacoreif   23.0.0.0   
   dvascripting.framework   dvascripting   23.0.0.0   
   dvaappsupport.framework   dvaappsupport   23.0.0.0   
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   6.0.0   79.002995e5.
   AIDE.framework   AIDE   5.2.0   79.78f7814e
   boost_chrono.framework   boost_chrono   23.0.0.0   
   dynamiclink.framework   dynamiclink   23.0.0.0   
   dvaaccelerate.framework   dvaaccelerate   23.0.0.0   
   dvametadataUI.framework   dvametadataUI   23.0.0.0   
   AdobeARE.framework   AdobeARE   3.0.0   79.625377
   AdobePDFPort.framework   AdobePDFPort   4.0.0   79.625377
   ICUInternationalization.framework   ICUInternationalization      14.0.04ee3a5
   boost_filesystem.framework   boost_filesystem   23.0.0.0   
   AdobeBIB.framework   AdobeBIB   4.0.0   79.533c8ff20b.
   AdobeXMPFiles.framework   AdobeXMPFiles   79.c0204b2def   79.c0204b2def
   AdobeLinguistic.framework      14.5.0.32668ad   
   dvaplayer.framework   dvaplayer   23.0.0.0   
   filterport.framework   filterport   27.1.0.170   
   PlugPlugOwl.framework   PlugPlugOwl   11.5.2.130   
   libzip.framework   libzip   23.0.0.0   
   AdobeAGM.framework   AdobeAGM   7.0.1   79.533c8ff20b.
   AdobeSVGRE.framework   AdobeSVGRE   9.3.0   "BUILDVERSION_HELPER"
   AdobePDFL.framework   AdobePDFL   17.0.0   79 . 77910c0cd
   dvavulcansupport.framework   dvavulcansupport   23.0.0.0   
   dvacore.framework   dvacore   23.0.0.0   
   aiport.framework   aiport   27.1.0.170   
   AdobePIP.framework   AdobePIP   8.2.0.16   
   AdobePDFSettings.framework   AdobePDFSettings   1.7   
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   6.0.0   79.002995e5.
   dvatransport.framework   dvatransport   23.0.0.0   
   AdobeXMP.framework   AdobeXMPCore   79.c0204b2def   79.c0204b2def
   AdobeJP2K.framework   AdobeJP2K   4.0.0   79.02b25b1
   dvaaudiodevice.framework   dvaaudiodevice   23.0.0.0   
   LogSession.framework   LogSession   8.2.0.16   
   dvaaudiodsp.framework   dvaaudiodsp   23.0.0.0   
   PlugPlugExternalObject.framework      11.5.2.130   
   AdobeSVGAGM.framework   AdobeSVGAGM   4.0.0   79.b4ac713.
   dvametadataapi.framework   dvametadataapi   23.0.0.0   
   WRServices.framework   WRServices   17.5.1   17.5.1.0
   AdobeBIBUtils.framework   AdobeBIBUtils   4.0.0   79.533c8ff20b.
   boost_threads.framework   boost_threads   23.0.0.0   
   CloudAILib.framework   CloudAILib   27.1.0.170   
   SPBasic.framework   SPBasic   27.1.0.170   
   AdobeCoolType.framework   AdobeCoolType   8.2.0   79.533c8ff20b.
   boost_regex.framework   boost_regex   23.0.0.0   
   dvamediatypes.framework   dvamediatypes   23.0.0.0   
   AdbePM.framework   AdbePM   1   
   boost_date_time.framework   boost_date_time   23.0.0.0   
   dynamic-torqnative.framework   Torq Native   local   
   AdobeMPS.framework   AdobeMPS   9.0.0.52553   79.52a7d42b8
   dvaui.framework   dvaui   23.0.0.0   
   MacMemory.framework   MacMemory   27.1.0.170   
   AILib.framework   AILib   27.1.0.170   
   ICUData.framework   ICUData      14.0.04ee3a5
   dvamarshal.framework   dvamarshal   23.0.0.0   
   aifm.framework   aifm   27.1.0.170   
   Unified Extensibility Platform  uxp-6.5.2-1-11944b3
   UPIC  2.6.0


Required plugins:

   Accented Edges 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 24.3.0, © 2014-2023 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Average 24.3  © 1993-2023 Adobe. All rights reserved. - from the file “Average.plugin”
   Bas Relief 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   BMP 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Camera Raw 15.2 (1381), Copyright © 2023 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 15.2 (1381), Copyright © 2023 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Charcoal 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Chrome 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Cineon 24.3  © 2002-2023 Adobe. All rights reserved. - from the file “Cineon.plugin”
   Clouds 24.3  © 1993-2023 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Color Halftone 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Colored Pencil 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Conté Crayon 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Craquelure 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 24.3  © 2003-2023 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Crosshatch 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crystallize 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Cutout 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Dark Strokes 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   De-Interlace 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dicom 24.3  © 2003-2023 Adobe. All rights reserved. - from the file “dicom.plugin”
   Difference Clouds 24.3  © 1993-2023 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Diffuse Glow 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Displace 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dry Brush 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Entropy 24.3  © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
   Export Color Lookup Tables 24.3  © 2012-2023 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Extrude 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   FastCore Routines 24.3  © 1990-2023 Adobe. All rights reserved. - from the file “FastCore.plugin”
   Fibers 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Film Grain 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Filter Gallery 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Fresco 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glass 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glowing Edges 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Grain 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Graphic Pen 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halftone Pattern 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halide Bottlenecks 24.3  © 2023 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
   HDRMergeUI 24.3, Copyright © 2002-2023 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
   HSB/HSL 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IFF Format 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IGES 24.3  © 2006-2023 Adobe. All rights reserved. - from the file “U3D.plugin”
   Ink Outlines 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   JPEG 2000 24.3  © 2001-2023 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
   Kurtosis 24.3  © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
   Lens Blur 24.3.0, © 2002-2023 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
   Lens Correction 24.3.0, © 2002-2023 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
   Lens Flare 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Liquify 24.3.0, © 2001-2023 Adobe. All rights reserved. - from the file “Liquify.plugin”
   Matlab Operation 24.3  © 1993-2023 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Maximum 24.3  © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mean 24.3  © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
   Measurement Core 24.3  © 1993-2023 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
   Median 24.3  © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mezzotint 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Minimum 24.3  © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
   MMXCore Routines 24.3  © 1990-2023 Adobe. All rights reserved. - from the file “MMXCore.plugin”
   Mosaic Tiles 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Multiprocessor Support 24.3  © 1990-2023 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
   Neon Glow 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Note Paper 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   NTSC Colors 24.3  © 1993-2023 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
   Ocean Ripple 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   OpenEXR 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Paint Daubs 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Palette Knife 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Patchwork 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Paths to Illustrator 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   PCX 24.3  © 1989-2023 Adobe. All rights reserved. - from the file “PCX.plugin”
   Photocopy 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Picture Package Filter 24.3  © 1993-2023 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Pinch 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Pixar 24.3  © 1989-2023 Adobe. All rights reserved. - from the file “Pixar.plugin”
   Plaster 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Plastic Wrap 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Pointillize 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 24.3  © 1989-2023 Adobe. All rights reserved. - from the file “PBM.plugin”
   Poster Edges 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PRC 24.3  © 2006-2023 Adobe. All rights reserved. - from the file “U3D.plugin”
   Radial Blur 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Radiance 24.3  © 2003-2023 Adobe. All rights reserved. - from the file “Radiance.plugin”
   Range 24.3  © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
   Render Color Lookup Grid 24.3  © 2012-2023 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Reticulation 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Ripple 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Rough Pastels 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Save for Web 24.3.0, © 1999-2023 Adobe. All rights reserved. - from the file “Save for Web.plugin”
   ScriptingSupport 24.3, © 2002-2023 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
   Shear 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Skewness 24.3  © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
   Smart Blur 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Smudge Stick 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Solarize 24.3  © 1993-2023 Adobe. All rights reserved. - from the file “Solarize.plugin”
   SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin”
   Spatter 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Spherize 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Sponge 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Sprayed Strokes 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stained Glass 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stamp 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Standard Deviation 24.3  © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
   Substance 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin”
   Sumi-e 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Summation 24.3  © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
   Targa 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Texturizer 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Tiles 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Torn Edges 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Twirl 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   U3D 24.3  © 2006-2023 Adobe. All rights reserved. - from the file “U3D.plugin”
   Underpainting 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Vanishing Point 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
   Variance 24.3  © 2006-2023 Adobe. All rights reserved. - from the file “statistics.plugin”
   Water Paper 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Watercolor 24.3.0, © 1991-2023 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Wave 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wind 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 24.3  © 1989-2023 Adobe. All rights reserved. - from the file “WBMP.plugin”
   ZigZag 24.3.0, © 2003-2023 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   Home Screen (Loaded) 6.5.0.61 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-6.5.0/"
   CDO: 1.136.2
        CmdN: 1.17.4
        CDP: 1.160.2
        Projects: 1.7.0
      Loaded at: 167 ms - launch time impact: 216 ms
   ccx-timeline (Prepared) 3.1.4.0 - from the file "Required Folder"
   CCX Commenting UXP Webview (Loaded) 27.3.1.0 - from the file "Required Folder"
      Loaded at: 2553 ms - launch time impact: 0 ms
   CCX Sharesheet UXP (Prepared) 24.9.0.0 - from the file "Required Folder"
   Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
      Loaded at: 168 ms - launch time impact: 0 ms
   Share Panel (Loaded) 1.0.6.0 - from the file "Required Folder"
      Loaded at: 168 ms - launch time impact: 0 ms
   Content Credentials (Loaded) 0.36.3.0 - from the file "Required Folder"
      Loaded at: 2248 ms - launch time impact: 0 ms
   CC Libraries Panel (Prepared) 3.22.9.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/"
   CAPTURE: 2.0.41  STOCK: 4.0.2
   Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder"
   Adjustments Panels (Prepared) 1.12.2.0 - from the file "Required Folder"
   Photoshop UXP Export-As (Prepared) 5.8.21.0 - from the file "Required Folder"
   Photoshop Facepile (Loaded) 1.0.0.0 - from the file "Required Folder"
      Loaded at: 2554 ms - launch time impact: 0 ms
   Photoshop In App Messaging (Loaded) 3.6.6.0 - from the file "Required Folder"
      Loaded at: 2554 ms - launch time impact: 0 ms
   Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
   Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
   IC popup message (Loaded) 1.0.0.0
      Loaded at: 2249 ms - launch time impact: 0 ms
   Multilayer Protection (Loaded) 1.0.0.0
      Loaded at: 2249 ms - launch time impact: 0 ms
   Discover Panel (Loaded) 3.2.1.4 - from the file "Required Folder"
      Loaded at: 2554 ms - launch time impact: 13 ms
   Neural Filters (Registered) 1.15.0.95 - from the file "Required Folder"
   Scan time: 0 ms - entries: 39 

Extensions:

   Libraries  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/index.html”
   com.adobe.stock.panel.licensing-embedded  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/extensions/stock-panel-licensing/index.html”
   com.adobe.capture.extension  2.0.41 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/extensions/capture/capture.html”
   Export As  4.8.15 - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html”
   Export As  4.8.15 - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html”
   com.adobe.cclibraries.manager  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_22_9/manager.html”

Installed TWAIN devices: NONE

Report · Apr 01, 2023

Perfect reproduce viedo. That's how Windows 10 bugs you, and it's shown with the default white arrow.
I hope this is fixed. Until this is fixed, all 2023 versions except 24.0 are versions that are difficult to apply to and use in real workfellows.

Report · Apr 03, 2023

to follow up,

I think this has something to do with History. When I create a new layer, the error is very apparent but once the History list is all brush tool I think the problem goes away - until I create a new layer, or use another tool/or say, use Hue/Saturation - then the flickering cursor occurs again until the brush tool fills History. It's very annoying.

Report · Apr 03, 2023

@daveallsop a very interesting approach. I think that might be right.
Because I get that bug when I'm rubbing the brush or the Cloenstamp, and the moment I take it off, it's back to normal, so maybe something's going to happen while it's being recorded in one history. Of course, the biggest point is that you don't work for a long time enough to cover the entire screen with a single brush, but that bug occurs every short moment.

Report · Sep 14, 2023

@CShubert ,
did you get something out of the system dump above?

To provide you more info,
as far as I can tell the Photoshop bugs are both on Win and Mac, albeit manifest slightly differently. The root seems that Photoshop messes with the videodrivers - maybe the memory, maybe screws OpenGL.

I guess the assumption is that nobody uses anything else besides Adobe apps, while in reality for most people Adobe is just another tool running in parallel with others (3D progams in my case).

Anyway, Photoshop breaks videodrivers in a horrible way on each system. More specifically, On Mac, the mouse cursor behavior in OTHER programs is broken (cursors become incorrect, dont change at all, or change at an offset location). Grabbing window edges or separators becomes almost impossible (as if the edge is only 1 pixel thick... on a retina).

Report · Sep 14, 2023

@vlaTT

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Are you getting crashes or slow response time? If crashes, have you sent them to Adobe via the CrashReporter method?

Report · Sep 14, 2023

Hi @CShubert , thanks for the swift responce.

Yes, I've had one crash in 2 weeks, so it's hard to say crashes are common.
What bothers me is that Photoshop, after some usage, breaks the cursors in OTHER programs on MacOS. As I've described above. And if the cursors dont behave correctly it's really hard to work.

Please find attached PS info.

Report · Sep 14, 2023

Thank you for the update and sysinfo @vlaTT , we see you are not on Ps 25.0, have you tried the update and does it behave the same? There is also a third party plugin:

SuperPNG 2.5, ©2002-2022 fnord - from the file “/Applications/Adobe Photoshop 2023/Plug-ins/SuperPNG.plugin/”

Have you tried using Ps without this, does the same issue persist?

https://helpx.adobe.com/photoshop/kb/plug-ins-photoshop-troubleshooting.html

Report · Sep 14, 2023

@vlaTT

I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.

Report · Sep 14, 2023

Hi @CShubert ,
Sure, I will update to the new version (the "old" is about a month old, and the cursor complaints have been festering in Adobe forum for quite longer).
Sure, I will test without the plugin, it's a reasonable ask (though as you know this is a file export plugin, nothing to do with cursors)

Report · Sep 14, 2023

Thank you @vlaTT, by eliminating all the variables we can, it is better to start from square one to see where the issue lies rather than working around multiple configs as we try to do the same. We appreciate all the help and will do what we can to improve as we grow.

Report · Sep 17, 2023

Hi @CShubert ,

so after eleminating factors that you've suggested here is a recording how Photoshop breaks MacOS Ventura.
I hope this will make it to your engineers and some progress will be made.

Report · Sep 18, 2023

Thank you @vlaTT we will share with the team. We see:

Memory used by Photoshop: 55 %.  - It is suggested that you set this to 70%

Report · Sep 18, 2023

Hi @CShubert ,

1. if you care to open the previous info I've shared, you will find that the bug is present even with 70% memory usage (its obviously a completely unrelated problem)
2. if you care to read the info, you'll notice the MacBook Pro in question has 64 Gigs of RAM. Should I undestand from your advice that Photoshop does not work correctly with less than 70% of that? If this is the case, would you kindly announce it publicly, so people can benefit from the knowledge: "Photoshop under MacOS malfunctions with less then 44 GB of RAM available exlusively to it"

Thank you.

Report · Jan 10, 2024

The issue you described with the cursor flickering at the end of brushstrokes in Photoshop can be attributed to a few potential factors. Let's explore some troubleshooting steps to help you resolve this annoyance:

Wacom Tablet Driver: Ensure that you have the latest Wacom tablet driver installed. Even though you mentioned having the latest driver, it's worth double-checking if any new updates have been released since your last installation.
Photoshop Preferences: Navigate to Photoshop preferences and adjust the performance settings. You can try tweaking the Graphics Processor Settings. Sometimes, changing the drawing mode or disabling OpenGL might resolve cursor-related glitches.
Ventura 13.2.1: Since you mentioned using Ventura 13.2.1, make sure that it is fully compatible with your version of Photoshop. Check for any updates or patches specific to the Ventura software that might address compatibility issues.
PSD File Issues: The fact that the issue is more pronounced in new .psd files could suggest a file-specific problem. Try creating a new document with default settings to see if the problem persists. If not, you might need to investigate the specific settings or elements in your usual files causing the issue.
Wacom Tablet Settings: Check your Wacom tablet settings, especially the pressure sensitivity and brush dynamics. Sometimes conflicts in these settings can cause unexpected behavior.
Temporary Workaround: As a temporary solution, you might want to experiment with different brush types or sizes to see if the issue persists across all brushes. Additionally, restarting Photoshop or your computer may sometimes help alleviate temporary glitches.

Cursor Issue in Photoshop

1 Correct answer

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