Default Photoshop keyboard shortcuts missing

[satywt]

Hi,

I encountered this problem when switch the app language from Chinese to English. The whole list of keyboard shortcuts disappeared.

I've tried uninstall and reinstall Photoshop, but nothing changed.

[Mohit Goyal · Accepted solution]

Hi satywt,

Please reset the Photoshop preferences back to the defaults and check if that fix this issue.

Preferences in Photoshop

Regards,

Mohit

[Jussssstin]

i had the same issue and i tried the method you mentioned. but it's still not working for me

[Zhou Yang]

I tried this on my mac, and it worked: go to applications, find Photoshop, double-click to open, find Locales folder - en_US - support files -  shortcuts, and located Default Keyboard Shortcuts.kys file, double-click it and recheck Photoshop shortcuts.

[imanjvp]

Thank you, it worked for me.

[Xu Zhen]

Works like a charm, thanks!

[Sean Davitt]

Thank you worked for me on Adobe CC 2020

[KillDQueen]

you are my life savers! Definitely need to let @Adobe know it is a real problem that happened every time. When switching languages, shortcut does disappear. 

[billyh67656843]

Worked for me on PS cc 2022. Thank you!

[TAo31069474j1wk]

you are my hero!

[x33051789i3x7]

It worked! Thank you hero!!!

[kazuya346070266gjd]

THANK YOU SOSOOOOOOOOOOOO MUCH.   this issue been bothered me a whole week!!!!!

[Roger Liang]

It works for me! The problem had been borthered me for several months.

[Roger Liang]

Thank you very much.

[SeanGuo2092]

i have the same problem...

[Arafin Sardar]

Thanks Mohit,
I'm also having the same problem. By following your result-oriented way. I've resolved my problem.

[Christina28938313klmk]

thankyou

[Jiarui]

I had the same problem and the solution did not work for me...

[Miss_Coconut]

Actually I just made it work after lots of struggle, and my solution is: check the language settings for your adobe creative cloud, if it's set to "English(International)" like how I did it and caused the problem, please change it to "English(North America)". Then everything should be working fine. My shortcut settings came back after I changed the language setting.

[christiand16852122]

Thanks, this worked for me!

[Kali_1996]

@Miss_Coconut, THANK YOOOOU! It finally worked!

[Vennis0D44]

It work for me too.

[Quincy5DC7]

None of the above solutions works for me. So that I want to add one more solution that worked for me here just incase anyone need it in the future. 

-I changed one shortcut in the shorcut menu.( Just using it as an signal or test sample to see if that was succesfully installed)

-Download the custom shortcut and save it on the desk

-What I use is Mac. I go to User-the folder of my name-library-application support-Adobe-Adobe photoshop 2021-presets-keyboard short cut 

-Copy and paste the custom shortcut into the 'keyboard short cut' folder

[chung254099430a2m]

I find another solution as well, hope this helps too:

1) Open Photoshop, click "Edit > Presets > Export/Imports Presets "

2) Click "Select an Import Folder" , then go to C:\ Program Files\ Adobe\ Adobe Photoshop 2022 [depends on your Photoshop version] \ Locales\ [whatever it shows on your computer] \Support Files\Shortcuts\Win ) 

3) Now you should see "(Win) Default Keyboard Shortcuts.kys" on the left panel, double-click it and click "Import Presets". Restart Photoshop.

4) Go to "Edit" again, click "Keyboard Shortcuts", choose "Default Keyboard Shortcuts" on the Set option. Restart photoshop again and it should be fine now.

[Pengfan_110]

This worked for me. Thank you so much!