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mv120
Participant
May 6, 2022
Question

End-of-file problem with PSB file

  • May 6, 2022
  • 3 replies
  • 987 views

I have a problem with a PSB file that cannot be opened because I get an end-of-file error. Tried updating the program, tried using repair programs but they all only work for PSD files. I tried to recover a project from an overwritten file. Reset preferences didn't work either. I'm in a bind right now because I want this file to work back and none of the solutions will work. I even wrote to @AdobeCare on Twitter, and despite their help, I still haven't recovered the file.

3 replies

Inspiring
January 8, 2025

A funny thing happened when I dragged my PSB file to another external drive: the end-of-file problem disappeared and the file opened. The problem occurred on an external ssd drive that had been formated EXFAT. But the drive I saved it to was formated APFS. Do you think that might have been the problem?

Stephen Marsh
Community Expert
Community Expert
May 7, 2022

Was the file saved locally or directly over a network?

mv120
mv120Author
Participant
May 7, 2022

Locally. It has not been stored on a portable drive, in the cloud, or over the network.

Stephen Marsh
Community Expert
Community Expert
May 9, 2022

OK, it isn't the storage, it is directly saving an open file over a network which is a common source of corruption, as opposed to saving to a local drive and copying the file over the network.

Legend
May 6, 2022

Most often, an issue like this is caused by hardware failure, power outage, system crash, or something similar - where a save process was interrupted.

 

You could try holding down Opt/Alt + shift to ignore layer data and try and read just the composite data if it exists.