End-of-file problem with PSB file

New Here ,
May 06, 2022 May 06, 2022

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I have a problem with a PSB file that cannot be opened because I get an end-of-file error. Tried updating the program, tried using repair programs but they all only work for PSD files. I tried to recover a project from an overwritten file. Reset preferences didn't work either. I'm in a bind right now because I want this file to work back and none of the solutions will work. I even wrote to @AdobeCare on Twitter, and despite their help, I still haven't recovered the file.

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Adobe Employee ,
May 06, 2022 May 06, 2022

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Most often, an issue like this is caused by hardware failure, power outage, system crash, or something similar - where a save process was interrupted.

 

You could try holding down Opt/Alt + shift to ignore layer data and try and read just the composite data if it exists.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Community Professional ,
May 06, 2022 May 06, 2022

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Was the file saved locally or directly over a network?

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New Here ,
May 07, 2022 May 07, 2022

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Locally. It has not been stored on a portable drive, in the cloud, or over the network.

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Adobe Community Professional ,
May 08, 2022 May 08, 2022

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OK, it isn't the storage, it is directly saving an open file over a network which is a common source of corruption, as opposed to saving to a local drive and copying the file over the network.

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