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Tess34138701owqx
New Participant
December 8, 2023
Question

Eraser tool not working

  • December 8, 2023
  • 4 replies
  • 339 views

The eraser tool is not working - I cannot see it when it moves, it shows up as grey - screenshots attached. I have restarted Photoshop and updated to the newest version - still no luck getting it to work.

 

I am using Photoshop 2024 version 25.2.0 / macOS Sonoma 14.1.2

 

 

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4 replies

Kevin Stohlmeyer
Kevin Stohlmeyer
Community Expert
December 12, 2023

@Tess34138701owqx go to Preferences/Image Processing and change the Remove Tool to "More Stable"

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Tess34138701owqxAuthor
New Participant
December 12, 2023

Hi Kevin, thanks for your help but sadly this has not solved the problem. I am now having it with the spot-healing brush and the eraser tool. I've attached an additional screenshot.

Kevin Stohlmeyer
Kevin Stohlmeyer
Community Expert
December 8, 2023

@Tess34138701owqx Go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Quit and relaunch PS.

T
Tess34138701owqxAuthor
New Participant
December 8, 2023

UPDATE: I have to hide the curves and levels in order for it to work properly. Please fix this!!!

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