You replied to a thread on the Photoshop forum. If your uncle's hardware does not support AVX, then he needs to either upgrade his hardware or use an older version of the apps. See the post from staff linked to earlier in this thread.

Jane

A

André33433018p4mq작성자

Participant

Poderia me ajudar em tutorial a como colocar na versão conforme orientada. 25.7

jane-e

답변

Community Expert

@André33433018p4mq

See this reply from Staff:

https://community.adobe.com/t5/photoshop-beta-bugs/p-photoshop-25-9-and-25-10-beta-both-fail-launch-with-error-0xc0000142/idc-p/14639467#M15990

"The problems with hardware that lacks AVX support is now a known issue in 25.9 and 25.10, so please use 25.7 on these old systems."

Jane

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