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Pixel-Sallo
Inspiring
May 29, 2023
Answered

Error 21: undefined is not an object

  • May 29, 2023
  • 25 replies
  • 16066 views

Hi, I'm using PS 24.5.0 on a M1 Mac.

Everytime I like to save an image (Ctrl + S) I get this error. The image will be saved, but I get this every time. I'm not shure, maybe since I installed the beta of PS. Now the beta is uninstalled.

 

Does anyone have an idea?

 

Thanks, Stefan

    Correct answer Pixel-Sallo

    Problem solved!

    I deinstalled PS (kept all settings) an reinstalled it 🙂

    25 replies

    Show previous replies
    A
    Andreafine
    New Participant
    July 29, 2023

    How do I downgrade to 24.6

     

    raymondv79432589
    raymondv79432589
    Participating Frequently
    August 14, 2023

    Go to creative clouds , you can do it from their just remember preserve the settings when Adobe ask giving that option 

      A
      artkeh
      Known Participant
      July 29, 2023

      I just downgraded back to 24.6 and the problem is gone. So it's DEFINITELY something in the new update.

        A
        artkeh
        Known Participant
        July 29, 2023

        What update fixed the problem? This problem started happening to me AFTER I installed the latest update. Not before.

          K
          KATRINA Cross-Daniels
          New Participant
          August 13, 2023

          Right,  I just updated and this is the first thing I see after hitting save.  Did you figure this out?

          K
          KATRINA Cross-Daniels
          New Participant
          August 13, 2023

          Well I uninstalled the 24.7 version that I just updated and then reinstalled it and now it works. 

           

          G
          GWSHARK101
          Inspiring
          July 28, 2023

          This exact same error started happening to me this morning.   Fortunately there was an update available and that fixed the problem.

            P
            Pixel-SalloAuthorCorrect answer
            Inspiring
            May 29, 2023

            Problem solved!

            I deinstalled PS (kept all settings) an reinstalled it 🙂

              T
              TL73
              New Participant
              September 9, 2023

              I downgraded to 24.6. This fixed my Error 21 issue, as well as the issue with 'Edit in Photoshop' from Lightroom.

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