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Question

Error 9002 on Contact Sheet II

Forum|Forum|3 years ago
August 20, 2022
6 replies
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I'm unable to run Contact Sheet II in Photoshop. It comes up with this error and leaves me with a blank sheet.

Photoshop 23.5

Windows 10

Windows

This topic has been closed for replies.

CShubert

Community Manager

Thank you for sharing your sysinfo:

Adobe Photoshop Version: 23.2.2 20220304.r.325 49bf0ec x64

Number of Launches: 2

Operating System: Windows 10 64-bit

Version: 10 10.0.19043.1889

System architecture: Intel CPU Family:6, Model:5, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 8

Logical processor count: 16

Processor speed: 2304 MHz

Built-in memory: 16129 MB

Free memory: 10328 MB

Memory available to Photoshop: 11879 MB

Memory used by Photoshop: 70 %

SAM SDK Version: 2.0.0-main.1010.1

ACP.local Status:

- SDK Version: 2.1.0

- Core Sync Status: Reachable and compatible

- Core Sync Running: 5.16.2.1

- Min Core Sync Required: 4.3.66.0

Live Edit Client SDK Version: 3.89.01

Manta Canvas: Enabled.

Alias Layers: Disabled.

Modifier Palette: Enabled.

Highbeam: Disabled.

Wintab Digitizer Services

Spec Version 1.4

Impl Version 1.39

Num Devices 0

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

HarfBuzz Version: HarfBuzz Not Initialized

TextEngine: Unified Text Engine

======= GPU

Native API stable: True

OpenGL API stable: True

OpenCL API stable: True

GPUDeny: 0

GPUForce: 0

useGPU: 1

useOpenCL: 1

isGPUCapable: 1

GPUName: NVIDIA GeForce RTX 2060 with Max-Q Design

GPUVendor: NVIDIA

IsNativeGPUCapable: 1

IsOpenGLGPUCapable: 1

IsOpenCLGPUCapable: 1

HasSufficientRAM: 1

GPU accessible RAM: 6,270 MB

Required GPU accessible RAM: 1,500 MB

UseGraphicsProcessorChecked: 1

UseOpenCLChecked: 1

Windows remote desktop: 0

Display: 1

Display Bounds: top=0, left=0, bottom=1200, right=1920

------- Sniffer output

[0 ms]

Launch GPUSnifferThread

[1 ms]

Start RunAllAPIs

[1 ms]

"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=19678941 -comment=Photoshop Version: Adobe Photoshop 23.2.2 20220304.r.325 49bf0ec x64

[2321 ms]

Start GetSnifferResult

[2802 ms]

Start sniffer 2022-08-26 15:56:37

# Photoshop Version: Adobe Photoshop 23.2.2 20220304.r.325 49bf0ec x64

C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=19678941 -comment=Photoshop Version: Adobe Photoshop 23.2.2 20220304.r.325 49bf0ec x64

{66 ms}

Start platform native

# displays: 1

Display 0

Display: \\.\DISPLAY1

Main: TRUE

Built in: FALSE

Stereo: FALSE

Bounds: ((0 0) -> (1,536 960), w=1,536, h=960)

Dimensions: (1,536 960)

Physical size: (0 0)

Pixel size: (0 0)

Dynamic range: (0 1)

Potential dynamic range: (0 1)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060 with Max-Q Design index=0 preferred=1)

# devices: 2

Device 0

Name: NVIDIA GeForce RTX 2060 with Max-Q Design

Preferred: TRUE

Power Envelope: UNKNOWN

Attachment: UNKNOWN

# attached displays: 1

\\.\DISPLAY1

GPU accessible RAM: 6,270 MB

VRAM: 6,270 MB

Dedicated System RAM: 0 MB

Shared System RAM: 8,456 MB

API version: 12.0 (12.0)

Device version: 12.0 (12.0)

Vendor name: NVIDIA

Driver: C:\Windows\System32\DriverStore\FileRepository\nvdm.inf_amd64_cf1e04840857a3ac\nvldumdx.dll

Driver date: 2022-05-02 000000.000000-000

Driver age: 3 months

Driver version: 30.0.15.1272

Supports UMA: UNSUPPORTED

D3D-ID: 7954

Device 1

Name: Intel(R) UHD Graphics

Preferred: FALSE

Power Envelope: UNKNOWN

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 8,590 MB

VRAM: 134 MB

Dedicated System RAM: 0 MB

Shared System RAM: 8,456 MB

API version: 12.0 (12.0)

Device version: 12.0 (12.0)

Vendor name: INTEL

Driver:

C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ec48fba0e5cab6d2\igd10iumd64.dll

C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ec48fba0e5cab6d2\igd12umd64.dll

C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ec48fba0e5cab6d2\igdumdim64.dll

Driver date: 2021-06-01 000000.000000-000

Driver age: 14 months

Driver version: 27.20.100.9664

Supports UMA: SUPPORTED

D3D-ID: 39876

End platform native

{1636 ms}

Start platform OpenGL

# displays: 1

Display 0

Display: \\.\DISPLAY1

Main: TRUE

Built in: FALSE

Stereo: FALSE

Bounds: ((0 0) -> (1,536 960), w=1,536, h=960)

Dimensions: (1,536 960)

Physical size: (0 0)

Pixel size: (0 0)

Dynamic range: (0 1)

Potential dynamic range: (0 1)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060 with Max-Q Design/PCIe/SSE2 index=0 preferred=1)

# devices: 1

Device 0

Name: NVIDIA GeForce RTX 2060 with Max-Q Design/PCIe/SSE2

Preferred: TRUE

Power Envelope: INTEGRATED

Attachment: UNKNOWN

# attached displays: 1

\\.\DISPLAY1

GPU accessible RAM: 6,270 MB

VRAM: 6,270 MB

Dedicated System RAM: 0 MB

Shared System RAM: 8,456 MB

API version: 2.1 (2.1.2 NVIDIA 512.72)

Device version: 2.1 (2.1.2 NVIDIA 512.72)

Vendor name: NVIDIA

Driver: C:\Windows\System32\DriverStore\FileRepository\nvdm.inf_amd64_cf1e04840857a3ac\nvldumdx.dll

Driver date: 2022-05-02 000000.000000-000

Driver age: 3 months

Driver version: 30.0.15.1272

GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)

End platform OpenGL

{1806 ms}

Start platform OpenCL

# displays: 0

# devices: 2

Device 0

Name: NVIDIA GeForce RTX 2060 with Max-Q Design

Preferred: TRUE

Power Envelope: DISCRETE

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 6,442 MB

VRAM: 6,442 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 3.0 (OpenCL 3.0 CUDA)

Device version: 3.0 (OpenCL 3.0 CUDA)

Vendor name: NVIDIA

Driver: UNKNOWN

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

Bandwidth: 232 GB / s

Compute score: 1,729.45

Device name string: NVIDIA GeForce RTX 2060 with Max-Q Design

Device vendor string: NVIDIA Corporation

Platform name string: NVIDIA CUDA

Platform vendor string: NVIDIA Corporation

Device 1

Name: Intel(R) UHD Graphics

Preferred: FALSE

Power Envelope: INTEGRATED

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 6,764 MB

VRAM: 6,764 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 3.0 (OpenCL 3.0 )

Device version: 3.0 (OpenCL 3.0 NEO )

Vendor name: INTEL

Driver: UNKNOWN

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

Bandwidth: 14 GB / s

Compute score: 197.893

Device name string: Intel(R) UHD Graphics

Device vendor string: Intel(R) Corporation

Platform name string: Intel(R) OpenCL HD Graphics

Platform vendor string: Intel(R) Corporation

End platform OpenCL

{2700 ms}

Exit code kExitNormal

End sniffer 2022-08-26 15:56:39

[kStatusNormal, kExitNormal]

[2803 ms]

Finish RunAllAPIs

[2807 ms]

Finish GetSnifferResult

------- Sniffer output

======= GPU

License Type: Subscription

Serial number: 90970311990852252879

GUIDBucket:

Composite Core (enable_composite_core): on

Composite Core GPU (comp_core_gpu): off

Composite Core Threads (MultithreadedCompositing): off

Composite Core UI (comp_core_ui): off

Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\

Temporary file path: C:\Users\karaj\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

Startup, 457.7G, 90.1G free

Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\

Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Installed components:

A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112

ACE.dll ACE 2021/12/09-10:11:11 79.c5c71c0 79.c5c71c0

AdbePM.dll PatchMatch 2022/01/12:10:59:07 1.15de769dc03f392205cdd45bcd7674c35694bb52 1.15de769dc03f392205cdd45bcd7674c35694bb52

AdobeLinguistic.dll Adobe Linguisitc Library e047f0a

AdobeOwl.dll Adobe Owl 5.5.0

AdobePDFL.dll PDFL 2022/01/18-15:23:23 79.6968712 79.6968712

AdobePDFSettings.dll Adobe PDFSettings 1.07

AdobePIP.dll Adobe Product Improvement Program 8.2.0.16

AdobeSVGAGM.dll AdobeSVGAGM 79.e954fe6 79.e954fe6

AdobeXMP.dll Adobe XMP Core 2021/12/08-19:11:22 79.b0f8be9 79.b0f8be9

AdobeXMPFiles.dll Adobe XMP Files 2021/12/08-19:11:22 79.b0f8be9 79.b0f8be9

AdobeXMPScript.dll Adobe XMP Script 2021/12/08-19:11:22 79.b0f8be9 79.b0f8be9

adobe_caps.dll Adobe CAPS 10,0,0,6

AGM.dll AGM 2021/12/09-10:11:11 79.c5c71c0 79.c5c71c0

AID.dll AID DLL 1.0.0.33

AIDE.dll AIDE 2021/12/08-17:42:20 79.f1d2aac 79.f1d2aac

aifm.dll AIFM 1.0 23.68434

AILib.dll Adobe Illustrator 2022 26.0.0

aiport.dll AIPort 1.0 23.68434

ARE.dll ARE 2021/12/09-10:11:11 79.c5c71c0 79.c5c71c0

AXE8SharedExpat.dll AXE8SharedExpat 2021/11/30-00:40:44 79.d4c2289 79.d4c2289

AXEDOMCore.dll AXEDOMCore 2021/11/30-00:40:44 79.d4c2289 79.d4c2289

Bib.dll BIB 2021/12/09-10:11:11 79.c5c71c0 79.c5c71c0

BIBUtils.dll BIBUtils 2021/12/09-10:11:11 79.c5c71c0 79.c5c71c0

boost_chrono.dll photoshopdva 22.0.0

boost_date_time.dll photoshopdva 22.0.0

boost_filesystem.dll photoshopdva 22.0.0

boost_program_options.dll photoshopdva 22.0.0

boost_regex.dll photoshopdva 22.0.0

boost_system.dll photoshopdva 22.0.0

boost_threads.dll photoshopdva 22.0.0

CoolType.dll CoolType 2021/12/09-10:11:11 79.c5c71c0 79.c5c71c0

CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0

DirectML.dll DirectML Redistributable Library 1.5.1+210429-0157.1.dml-1.5.adbd007

dnssd.dll Bonjour 3,0,0,2

dvaaccelerate.dll photoshopdva 22.0.0

dvaappsupport.dll photoshopdva 22.0.0

dvaaudiodevice.dll photoshopdva 22.0.0

dvacore.dll photoshopdva 22.0.0

dvacrashhandler.dll Adobe Audition CC 2017 10.0.0

dvamarshal.dll photoshopdva 22.0.0

dvamediatypes.dll photoshopdva 22.0.0

dvametadata.dll photoshopdva 22.0.0

dvametadataapi.dll photoshopdva 22.0.0

dvametadataUI.dll photoshopdva 22.0.0

dvanet.dll photoshopdva 22.0.0

dvaplayer.dll photoshopdva 22.0.0

dvascripting.dll photoshopdva 22.0.0

dvatransport.dll photoshopdva 22.0.0

dvaui.dll photoshopdva 22.0.0

dvavulcansupport.dll photoshopdva 22.0.0

dynamic-torqnative.dll Unified Extensibility Platform uxp-5.6.1-2-a74472e

dynamiclink.dll photoshopdva 22.0.0

ExtendScript.dll ExtendScript 2022/01/04-10:07:31 82.3 82.3

filterport.dll FilterPort 1.1 O

icucnv69.dll International Components for Unicode Build 13.1.a82691a

icudt69.dll International Components for Unicode Build 13.1.a82691a

icuin69.dll International Components for Unicode Build 13.1.a82691a

icuuc69.dll International Components for Unicode Build 13.1.a82691a

igestep30.dll IGES Reader 9.3.0.113

ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)

ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)

ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)

ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)

ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)

ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)

ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)

ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)

ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)

ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)

ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)

ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)

ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)

ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)

ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)

ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)

ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)

ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)

ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)

ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)

ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)

JP2KLib.dll JP2KLib 2021/12/07-19:50:35 79.b3b99f7 79.b3b99f7

libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)

libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0

libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline

libzip.dll photoshopdva 22.0.0

LogSession.dll LogSession 8.2.0.16

mediacoreif.dll photoshopdva 22.0.0

Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de

mkl_avx2.dll Intel® Math Kernel Library 2020.0

mkl_avx512.dll Intel® Math Kernel Library 2020.0

mkl_core.dll Intel® Math Kernel Library 2020.0

mkl_def.dll Intel® Math Kernel Library 2020.0

mkl_mc3.dll Intel® Math Kernel Library 2020.0

mkl_sequential.dll Intel® Math Kernel Library 2020.0

mkl_vml_avx2.dll Intel® Math Kernel Library 2020.0

mkl_vml_avx512.dll Intel® Math Kernel Library 2020.0

mkl_vml_def.dll Intel® Math Kernel Library 2020.0

mkl_vml_mc3.dll Intel® Math Kernel Library 2020.0

MPS.dll MPS 2021/12/03-00:36:58 79.5449bfb 79.5449bfb

onnxruntime.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de

opencv_world452.dll OpenCV library 4.5.2

pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377

Plugin.dll Adobe Photoshop 2022 23.2

PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0

PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100

PSCloud.dll 1.0.0.1

PSRes.dll Adobe Photoshop 2022 23.2

PSViews.dll Adobe Photoshop 2022 23.2

ScCore.dll ScCore 2022/01/04-10:07:31 82.3 82.3

SVGRE.dll SVGRE 79.1f1e1ff 79.1f1e1ff

svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline

tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311

tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311

TfKernel.dll Kernel Geom 9.3.0.113

TFUGEOM.dll Adobe, UGeom© 9.3.0.113

utest.dll photoshopdva 22.0.0

VulcanControl.dll Vulcan Application Control Library 6.6.0.000

VulcanMessage5.dll Vulcan Message Library 6.6.0.000

WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0

WRServices.dll WRServices Build 17.2.0.3a48b11 17.2.0.3a48b11

wu3d.dll U3D Writer 9.3.0.113

Unified Extensibility Platform uxp-5.6.1-2-a74472e

UPIC 2.3.1

Required plugins:

Accented Edges 23.2 - from the file “Filter Gallery.8bf”

Adaptive Wide Angle 23.2 - from the file “Adaptive Wide Angle.8bf”

Angled Strokes 23.2 - from the file “Filter Gallery.8bf”

Average 23.2 - from the file “Average.8bf”

Bas Relief 23.2 - from the file “Filter Gallery.8bf”

BMP 23.2 - from the file “Standard MultiPlugin.8bf”

Camera Raw 14.2 - from the file “Camera Raw.8bi”

Camera Raw Filter 14.2 - from the file “Camera Raw.8bi”

Chalk && Charcoal 23.2 - from the file “Filter Gallery.8bf”

Charcoal 23.2 - from the file “Filter Gallery.8bf”

Chrome 23.2 - from the file “Filter Gallery.8bf”

Cineon 23.2 - from the file “Cineon.8bi”

Clouds 23.2 - from the file “Clouds.8bf”

Color Halftone 23.2 - from the file “Standard MultiPlugin.8bf”

Colored Pencil 23.2 - from the file “Filter Gallery.8bf”

Conté Crayon 23.2 - from the file “Filter Gallery.8bf”

Craquelure 23.2 - from the file “Filter Gallery.8bf”

Crop and Straighten Photos 23.2 - from the file “CropPhotosAuto.8li”

Crop and Straighten Photos Filter 23.2 - from the file “Standard MultiPlugin.8bf”

Crosshatch 23.2 - from the file “Filter Gallery.8bf”

Crystallize 23.2 - from the file “Standard MultiPlugin.8bf”

Cutout 23.2 - from the file “Filter Gallery.8bf”

Dark Strokes 23.2 - from the file “Filter Gallery.8bf”

De-Interlace 23.2 - from the file “Standard MultiPlugin.8bf”

Dicom 23.2 - from the file “Dicom.8bi”

Difference Clouds 23.2 - from the file “Clouds.8bf”

Diffuse Glow 23.2 - from the file “Filter Gallery.8bf”

Displace 23.2 - from the file “Standard MultiPlugin.8bf”

Dry Brush 23.2 - from the file “Filter Gallery.8bf”

Entropy 23.2 - from the file “statistics.8ba”

Export Color Lookup Tables 23.2 - from the file “Export3DLUT.8be”

Extrude 23.2 - from the file “Standard MultiPlugin.8bf”

FastCore Routines 23.2 - from the file “FastCore.8bx”

Fibers 23.2 - from the file “Standard MultiPlugin.8bf”

Film Grain 23.2 - from the file “Filter Gallery.8bf”

Filter Gallery 23.2 - from the file “Filter Gallery.8bf”

Fresco 23.2 - from the file “Filter Gallery.8bf”

Glass 23.2 - from the file “Filter Gallery.8bf”

Glowing Edges 23.2 - from the file “Filter Gallery.8bf”

Grain 23.2 - from the file “Filter Gallery.8bf”

Graphic Pen 23.2 - from the file “Filter Gallery.8bf”

Halftone Pattern 23.2 - from the file “Filter Gallery.8bf”

Halide Bottlenecks 23.2 - from the file “HalideBottlenecks.8bx”

HDRMergeUI 23.2 - from the file “HDRMergeUI.8bf”

HSB/HSL 23.2 - from the file “Standard MultiPlugin.8bf”

IFF Format 23.2 - from the file “Standard MultiPlugin.8bf”

IGES 23.2 - from the file “U3D.8bi”

Ink Outlines 23.2 - from the file “Filter Gallery.8bf”

JPEG 2000 23.2 - from the file “JPEG2000.8bi”

Kurtosis 23.2 - from the file “statistics.8ba”

Lens Blur 23.2 - from the file “Lens Blur.8bf”

Lens Correction 23.2 - from the file “Lens Correction.8bf”

Lens Flare 23.2 - from the file “Standard MultiPlugin.8bf”

Liquify 23.2 - from the file “Liquify.8bf”

Material Filter NO VERSION - from the file “MaterialFilter.8bf”

Matlab Operation 23.2 - from the file “ChannelPort.8bf”

Maximum 23.2 - from the file “statistics.8ba”

Mean 23.2 - from the file “statistics.8ba”

Measurement Core 23.2 - from the file “MeasurementCore.8me”

Median 23.2 - from the file “statistics.8ba”

Mezzotint 23.2 - from the file “Standard MultiPlugin.8bf”

Minimum 23.2 - from the file “statistics.8ba”

MMXCore Routines 23.2 - from the file “MMXCore.8bx”

Mosaic Tiles 23.2 - from the file “Filter Gallery.8bf”

Multiprocessor Support 23.2 - from the file “MultiProcessor Support.8bx”

Neon Glow 23.2 - from the file “Filter Gallery.8bf”

Note Paper 23.2 - from the file “Filter Gallery.8bf”

NTSC Colors 23.2 - from the file “NTSC Colors.8bf”

Ocean Ripple 23.2 - from the file “Filter Gallery.8bf”

OpenEXR 23.2 - from the file “Standard MultiPlugin.8bf”

Paint Daubs 23.2 - from the file “Filter Gallery.8bf”

Palette Knife 23.2 - from the file “Filter Gallery.8bf”

Patchwork 23.2 - from the file “Filter Gallery.8bf”

Paths to Illustrator 23.2 - from the file “Standard MultiPlugin.8bf”

PCX 23.2 - from the file “PCX.8bi”

Photocopy 23.2 - from the file “Filter Gallery.8bf”

Picture Package Filter 23.2 - from the file “ChannelPort.8bf”

Pinch 23.2 - from the file “Standard MultiPlugin.8bf”

Pixar 23.2 - from the file “Pixar.8bi”

Plaster 23.2 - from the file “Filter Gallery.8bf”

Plastic Wrap 23.2 - from the file “Filter Gallery.8bf”

Pointillize 23.2 - from the file “Standard MultiPlugin.8bf”

Polar Coordinates 23.2 - from the file “Standard MultiPlugin.8bf”

Portable Bit Map 23.2 - from the file “PBM.8bi”

Poster Edges 23.2 - from the file “Filter Gallery.8bf”

PRC 23.2 - from the file “U3D.8bi”

Radial Blur 23.2 - from the file “Standard MultiPlugin.8bf”

Radiance 23.2 - from the file “Radiance.8bi”

Range 23.2 - from the file “statistics.8ba”

Render Color Lookup Grid 23.2 - from the file “Export3DLUT.8be”

Reticulation 23.2 - from the file “Filter Gallery.8bf”

Ripple 23.2 - from the file “Standard MultiPlugin.8bf”

Rough Pastels 23.2 - from the file “Filter Gallery.8bf”

Save for Web 23.2 - from the file “Save for Web.8be”

ScriptingSupport 23.2 - from the file “ScriptingSupport.8li”

Shake Reduction 23.2 - from the file “Shake Reduction.8bf”

Shear 23.2 - from the file “Standard MultiPlugin.8bf”

Skewness 23.2 - from the file “statistics.8ba”

Smart Blur 23.2 - from the file “Standard MultiPlugin.8bf”

Smudge Stick 23.2 - from the file “Filter Gallery.8bf”

Solarize 23.2 - from the file “Solarize.8bf”

Spatter 23.2 - from the file “Filter Gallery.8bf”

Spherize 23.2 - from the file “Standard MultiPlugin.8bf”

Sponge 23.2 - from the file “Filter Gallery.8bf”

Sprayed Strokes 23.2 - from the file “Filter Gallery.8bf”

Stained Glass 23.2 - from the file “Filter Gallery.8bf”

Stamp 23.2 - from the file “Filter Gallery.8bf”

Standard Deviation 23.2 - from the file “statistics.8ba”

Substance Suite NO VERSION - from the file “MaterialSuite.8li”

Sumi-e 23.2 - from the file “Filter Gallery.8bf”

Summation 23.2 - from the file “statistics.8ba”

Targa 23.2 - from the file “Standard MultiPlugin.8bf”

Texturizer 23.2 - from the file “Filter Gallery.8bf”

Tiles 23.2 - from the file “Standard MultiPlugin.8bf”

Torn Edges 23.2 - from the file “Filter Gallery.8bf”

Twirl 23.2 - from the file “Standard MultiPlugin.8bf”

U3D 23.2 - from the file “U3D.8bi”

Underpainting 23.2 - from the file “Filter Gallery.8bf”

Vanishing Point 23.2 - from the file “VanishingPoint.8bf”

Variance 23.2 - from the file “statistics.8ba”

Water Paper 23.2 - from the file “Filter Gallery.8bf”

Watercolor 23.2 - from the file “Filter Gallery.8bf”

Wave 23.2 - from the file “Standard MultiPlugin.8bf”

WIA Support 23.2 - from the file “WIASupport.8li”

Wind 23.2 - from the file “Standard MultiPlugin.8bf”

Wireless Bitmap 23.2 - from the file “WBMP.8bi”

ZigZag 23.2 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 5.12.1.4 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.12.1\"

CDO: 1.125.1

CmdN: 1.13.2

CDP: 1.149.0

Projects: 1.4.5

Loaded at: 123 ms - launch time impact: 18 ms

ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"

CCX Commenting UXP Webview (Loaded) 22.4.0.0 - from the file "Required Folder"

Loaded at: 6563 ms - launch time impact: 0 ms

CCX Sharesheet UXP (Prepared) 21.2.0.0 - from the file "Required Folder"

Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"

Loaded at: 128 ms - launch time impact: 0 ms

CC Libraries Panel (Prepared) 3.19.238.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\"

CAPTURE: 2.0.34 STOCK: 4.0.2

Photoshop UXP Export-As (Prepared) 5.6.3.0 - from the file "Required Folder"

Photoshop In App Messaging (Loaded) 2.4.1.0 - from the file "Required Folder"

Loaded at: 6564 ms - launch time impact: 0 ms

Photoshop Personalization (Loaded) 2.0.0.0 - from the file "Required Folder"

Loaded at: 6564 ms - launch time impact: 0 ms

Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"

Plugins Panel (Prepared) 1.3.6.0 - from the file "Required Folder"

IC popup message (Loaded) 1.0.0.0

Loaded at: 5213 ms - launch time impact: 0 ms

Discover Panel (Loaded) 2.3.0.24 - from the file "Required Folder"

Loaded at: 6565 ms - launch time impact: 1 ms

Neural Filters (Registered) 1.11.3.0 - from the file "Required Folder"

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\index.html”

New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”

Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”

com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\extensions\stock-panel-licensing\index.html”

com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\extensions\capture\capture.html”

Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\manager.html”

Installed TWAIN devices: NONE

CShubert

Community Manager

Hi @LO15LANE you can send the sysinfo to me: shubert@adobe.com

Thank you,

L

LO15LANEAuthor

New Participant

Thanks for your reply. Yes, I'm logged in as an admin user. Unfortunately resetting the preferences didn't work.

I have a second problem - probably related - where I no longer have any saved document presets. They've disappeared. When I close Photoshop I sometimes get an error that it can't save the document presets (not sure of exact wording).

I've tried to supply the system info but it blocks my reply as spam - how should I do this?

L

LO15LANEAuthor

New Participant

Thanks for your reply. Yes, I'm logged in as an admin user. Unfortunately resetting the preferences didn't work.

I have a second problem - probably related - where I no longer have any saved document presets. They've disappeared. When I close Photoshop I sometimes get an error that it can't save the document presets (not sure of exact wording).

Adobe Photoshop Version: 23.2.2 20220304.r.325 49bf0ec  x64
Number of Launches: 2
Operating System: Windows 10 64-bit
Version: 10 10.0.19043.1889
System architecture: Intel CPU Family:6, Model:5, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 2304 MHz
Built-in memory: 16129 MB
Free memory: 10328 MB
Memory available to Photoshop: 11879 MB
Memory used by Photoshop: 70 %
SAM SDK Version: 2.0.0-main.1010.1
ACP.local Status:
 - SDK Version: 2.1.0
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 5.16.2.1
 - Min Core Sync Required: 4.3.66.0
Live Edit Client SDK Version: 3.89.01
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
Wintab Digitizer Services
    Spec Version 1.4
    Impl Version 1.39
    Num Devices 0
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: HarfBuzz Not Initialized
TextEngine: Unified Text Engine
 ======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny:               0
GPUForce:              0
useGPU:                1
useOpenCL:             1
isGPUCapable:          1
GPUName:               NVIDIA GeForce RTX 2060 with Max-Q Design
GPUVendor:             NVIDIA
IsNativeGPUCapable:    1
IsOpenGLGPUCapable:    1
IsOpenCLGPUCapable:    1
HasSufficientRAM:      1
  GPU accessible RAM:                 6,270 MB
  Required GPU accessible RAM:        1,500 MB
UseGraphicsProcessorChecked:   1
UseOpenCLChecked:              1
Windows remote desktop:  0
Display: 1
  Display Bounds: top=0, left=0, bottom=1200, right=1920
 ------- Sniffer output
[0 ms]
  Launch GPUSnifferThread

[1 ms]
  Start RunAllAPIs

[1 ms]
  "C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=19678941 -comment=Photoshop Version: Adobe Photoshop 23.2.2 20220304.r.325 49bf0ec x64

[2321 ms]
  Start GetSnifferResult

[2802 ms]
  Start sniffer 2022-08-26 15:56:37
  # Photoshop Version: Adobe Photoshop 23.2.2 20220304.r.325 49bf0ec x64
  C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=19678941 -comment=Photoshop Version: Adobe Photoshop 23.2.2 20220304.r.325 49bf0ec x64
  
  {66 ms}
  Start platform native
    # displays:                   1
    Display 0
      Display:                      \\.\DISPLAY1
      Main:                         TRUE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       ((0 0) -> (1,536 960), w=1,536, h=960)
      Dimensions:                   (1,536 960)
      Physical size:                (0 0)
      Pixel size:                   (0 0)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=NVIDIA GeForce RTX 2060 with Max-Q Design index=0 preferred=1)
    
    # devices:                    2
    Device 0
      Name:                         NVIDIA GeForce RTX 2060 with Max-Q Design
      Preferred:                    TRUE
      Power Envelope:               UNKNOWN
      Attachment:                   UNKNOWN
      # attached displays:          1
        \\.\DISPLAY1
      GPU accessible RAM:                6,270 MB
      VRAM:                              6,270 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                 8,456 MB
      API version:                  12.0 (12.0)
      Device version:               12.0 (12.0)
      Vendor name:                  NVIDIA
      Driver:                       C:\Windows\System32\DriverStore\FileRepository\nvdm.inf_amd64_cf1e04840857a3ac\nvldumdx.dll
      Driver date:                  2022-05-02 000000.000000-000
      Driver age:                   3 months
      Driver version:               30.0.15.1272
      Supports UMA:                 UNSUPPORTED
      D3D-ID:                       7954
    
    Device 1
      Name:                         Intel(R) UHD Graphics
      Preferred:                    FALSE
      Power Envelope:               UNKNOWN
      Attachment:                   UNKNOWN
      # attached displays:          0
      GPU accessible RAM:                8,590 MB
      VRAM:                                134 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                 8,456 MB
      API version:                  12.0 (12.0)
      Device version:               12.0 (12.0)
      Vendor name:                  INTEL
      Driver:
        C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ec48fba0e5cab6d2\igd10iumd64.dll
        C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ec48fba0e5cab6d2\igd12umd64.dll
        C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ec48fba0e5cab6d2\igdumdim64.dll
      Driver date:                  2021-06-01 000000.000000-000
      Driver age:                   14 months
      Driver version:               27.20.100.9664
      Supports UMA:                 SUPPORTED
      D3D-ID:                       39876
  End platform native
  {1636 ms}
  
  {1636 ms}
  Start platform OpenGL
    # displays:                   1
    Display 0
      Display:                      \\.\DISPLAY1
      Main:                         TRUE
      Built in:                     FALSE
      Stereo:                       FALSE
      Bounds:                       ((0 0) -> (1,536 960), w=1,536, h=960)
      Dimensions:                   (1,536 960)
      Physical size:                (0 0)
      Pixel size:                   (0 0)
      Dynamic range:                (0 1)
      Potential dynamic range:      (0 1)
      Reference dynamic range:      (0 0)
      Attached Device:              (DeviceID name=NVIDIA GeForce RTX 2060 with Max-Q Design/PCIe/SSE2 index=0 preferred=1)
    
    # devices:                    1
    Device 0
      Name:                         NVIDIA GeForce RTX 2060 with Max-Q Design/PCIe/SSE2
      Preferred:                    TRUE
      Power Envelope:               INTEGRATED
      Attachment:                   UNKNOWN
      # attached displays:          1
        \\.\DISPLAY1
      GPU accessible RAM:                6,270 MB
      VRAM:                              6,270 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                 8,456 MB
      API version:                  2.1 (2.1.2 NVIDIA 512.72)
      Device version:               2.1 (2.1.2 NVIDIA 512.72)
      Vendor name:                  NVIDIA
      Driver:                       C:\Windows\System32\DriverStore\FileRepository\nvdm.inf_amd64_cf1e04840857a3ac\nvldumdx.dll
      Driver date:                  2022-05-02 000000.000000-000
      Driver age:                   3 months
      Driver version:               30.0.15.1272
      GLSL version:                 1.20 (1.20 NVIDIA via Cg compiler)
  End platform OpenGL
  {1806 ms}
  
  {1806 ms}
  Start platform OpenCL
    # displays:                   0
    
    # devices:                    2
    Device 0
      Name:                         NVIDIA GeForce RTX 2060 with Max-Q Design
      Preferred:                    TRUE
      Power Envelope:               DISCRETE
      Attachment:                   UNKNOWN
      # attached displays:          0
      GPU accessible RAM:                6,442 MB
      VRAM:                              6,442 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                     0 MB
      API version:                  3.0 (OpenCL 3.0 CUDA)
      Device version:               3.0 (OpenCL 3.0 CUDA)
      Vendor name:                  NVIDIA
      Driver:                       UNKNOWN
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
      Bandwidth:                    232 GB / s
      Compute score:                1,729.45
      Device name string:           NVIDIA GeForce RTX 2060 with Max-Q Design
      Device vendor string:         NVIDIA Corporation
      Platform name string:         NVIDIA CUDA 
      Platform vendor string:       NVIDIA Corporation
    
    Device 1
      Name:                         Intel(R) UHD Graphics
      Preferred:                    FALSE
      Power Envelope:               INTEGRATED
      Attachment:                   UNKNOWN
      # attached displays:          0
      GPU accessible RAM:                6,764 MB
      VRAM:                              6,764 MB
      Dedicated System RAM:                  0 MB
      Shared System RAM:                     0 MB
      API version:                  3.0 (OpenCL 3.0 )
      Device version:               3.0 (OpenCL 3.0 NEO )
      Vendor name:                  INTEL
      Driver:                       UNKNOWN
      Driver date:                  UNKNOWN
      Driver age:                   UNKNOWN
      Driver version:               UNKNOWN
      Bandwidth:                    14 GB / s
      Compute score:                197.893
      Device name string:           Intel(R) UHD Graphics
      Device vendor string:         Intel(R) Corporation
      Platform name string:         Intel(R) OpenCL HD Graphics
      Platform vendor string:       Intel(R) Corporation
  End platform OpenCL
  {2700 ms}
  
  Exit code kExitNormal
  End sniffer 2022-08-26 15:56:39
[kStatusNormal, kExitNormal]

[2803 ms]
  Finish RunAllAPIs

[2807 ms]
  Finish GetSnifferResult

 ------- Sniffer output
 ======= GPU
License Type: Subscription
Serial number: 90970311990852252879
GUIDBucket: 
Composite Core (enable_composite_core): on 
Composite Core GPU (comp_core_gpu): off 
Composite Core Threads (MultithreadedCompositing): off 
Composite Core UI (comp_core_ui): off 
Composite Core Feature Prefs (CompCoreFeaturePrefs): off 
Document Graph (enable_doc_graph): off 

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\karaj\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 457.7G, 91.0G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112   
   ACE.dll   ACE 2021/12/09-10:11:11   79.c5c71c0   79.c5c71c0
   AdbePM.dll   PatchMatch 2022/01/12:10:59:07   1.15de769dc03f392205cdd45bcd7674c35694bb52   1.15de769dc03f392205cdd45bcd7674c35694bb52
   AdobeLinguistic.dll   Adobe Linguisitc Library   e047f0a   
   AdobeOwl.dll   Adobe Owl   5.5.0   
   AdobePDFL.dll   PDFL 2022/01/18-15:23:23   79.6968712   79.6968712
   AdobePDFSettings.dll   Adobe PDFSettings   1.07   
   AdobePIP.dll   Adobe Product Improvement Program   8.2.0.16   
   AdobeSVGAGM.dll   AdobeSVGAGM   79.e954fe6   79.e954fe6
   AdobeXMP.dll   Adobe XMP Core 2021/12/08-19:11:22   79.b0f8be9   79.b0f8be9
   AdobeXMPFiles.dll   Adobe XMP Files 2021/12/08-19:11:22   79.b0f8be9   79.b0f8be9
   AdobeXMPScript.dll   Adobe XMP Script 2021/12/08-19:11:22   79.b0f8be9   79.b0f8be9
   adobe_caps.dll   Adobe CAPS   10,0,0,6   
   AGM.dll   AGM 2021/12/09-10:11:11   79.c5c71c0   79.c5c71c0
   AID.dll   AID DLL   1.0.0.33   
   AIDE.dll   AIDE 2021/12/08-17:42:20   79.f1d2aac   79.f1d2aac
   aifm.dll   AIFM   1.0   23.68434
   AILib.dll   Adobe Illustrator 2022   26.0.0   
   aiport.dll   AIPort   1.0   23.68434
   ARE.dll   ARE 2021/12/09-10:11:11   79.c5c71c0   79.c5c71c0
   AXE8SharedExpat.dll   AXE8SharedExpat 2021/11/30-00:40:44   79.d4c2289   79.d4c2289
   AXEDOMCore.dll   AXEDOMCore 2021/11/30-00:40:44   79.d4c2289   79.d4c2289
   Bib.dll   BIB 2021/12/09-10:11:11   79.c5c71c0   79.c5c71c0
   BIBUtils.dll   BIBUtils 2021/12/09-10:11:11   79.c5c71c0   79.c5c71c0
   boost_chrono.dll   photoshopdva   22.0.0   
   boost_date_time.dll   photoshopdva   22.0.0   
   boost_filesystem.dll   photoshopdva   22.0.0   
   boost_program_options.dll   photoshopdva   22.0.0   
   boost_regex.dll   photoshopdva   22.0.0   
   boost_system.dll   photoshopdva   22.0.0   
   boost_threads.dll   photoshopdva   22.0.0   
   CoolType.dll   CoolType 2021/12/09-10:11:11   79.c5c71c0   79.c5c71c0
   CRClient.dll   Adobe Crash Reporter Client DLL   4.7.0.0   
   DirectML.dll   DirectML Redistributable Library   1.5.1+210429-0157.1.dml-1.5.adbd007   
   dnssd.dll   Bonjour   3,0,0,2   
   dvaaccelerate.dll   photoshopdva   22.0.0   
   dvaappsupport.dll   photoshopdva   22.0.0   
   dvaaudiodevice.dll   photoshopdva   22.0.0   
   dvacore.dll   photoshopdva   22.0.0   
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0   
   dvamarshal.dll   photoshopdva   22.0.0   
   dvamediatypes.dll   photoshopdva   22.0.0   
   dvametadata.dll   photoshopdva   22.0.0   
   dvametadataapi.dll   photoshopdva   22.0.0   
   dvametadataUI.dll   photoshopdva   22.0.0   
   dvanet.dll   photoshopdva   22.0.0   
   dvaplayer.dll   photoshopdva   22.0.0   
   dvascripting.dll   photoshopdva   22.0.0   
   dvatransport.dll   photoshopdva   22.0.0   
   dvaui.dll   photoshopdva   22.0.0   
   dvavulcansupport.dll   photoshopdva   22.0.0   
   dynamic-torqnative.dll   Unified Extensibility Platform   uxp-5.6.1-2-a74472e   
   dynamiclink.dll   photoshopdva   22.0.0   
   ExtendScript.dll   ExtendScript 2022/01/04-10:07:31   82.3   82.3
   filterport.dll   FilterPort   1.1   O
   icucnv69.dll   International Components for Unicode    Build 13.1.a82691a   
   icudt69.dll   International Components for Unicode    Build 13.1.a82691a   
   icuin69.dll   International Components for Unicode    Build 13.1.a82691a   
   icuuc69.dll   International Components for Unicode    Build 13.1.a82691a   
   igestep30.dll   IGES Reader   9.3.0.113   
   ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
   ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
   ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
   ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
   ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2020.0.1 (r0x35c5ec66)   
   ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
   ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
   ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
   ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
   ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
   ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
   ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
   ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
   ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
   ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
   ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
   ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
   ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
   ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
   ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
   ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
   JP2KLib.dll   JP2KLib 2021/12/07-19:50:35   79.b3b99f7   79.b3b99f7
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   libzip.dll   photoshopdva   22.0.0   
   LogSession.dll   LogSession   8.2.0.16   
   mediacoreif.dll   photoshopdva   22.0.0   
   Microsoft.AI.MachineLearning.dll   Microsoft® Windows® Operating System   1.8.20210602.2.d4106de   
   mkl_avx2.dll   Intel® Math Kernel Library   2020.0   
   mkl_avx512.dll   Intel® Math Kernel Library   2020.0   
   mkl_core.dll   Intel® Math Kernel Library   2020.0   
   mkl_def.dll   Intel® Math Kernel Library   2020.0   
   mkl_mc3.dll   Intel® Math Kernel Library   2020.0   
   mkl_sequential.dll   Intel® Math Kernel Library   2020.0   
   mkl_vml_avx2.dll   Intel® Math Kernel Library   2020.0   
   mkl_vml_avx512.dll   Intel® Math Kernel Library   2020.0   
   mkl_vml_def.dll   Intel® Math Kernel Library   2020.0   
   mkl_vml_mc3.dll   Intel® Math Kernel Library   2020.0   
   MPS.dll   MPS 2021/12/03-00:36:58   79.5449bfb   79.5449bfb
   onnxruntime.dll   Microsoft® Windows® Operating System   1.8.20210602.2.d4106de   
   opencv_world452.dll   OpenCV library   4.5.2   
   pdfport.dll   PDFPort 2020/11/19-11:34:27   79.625377   79.625377
   Plugin.dll   Adobe Photoshop 2022   23.2   
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   11.2.0   
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   11.2.0.100   
   PSCloud.dll                                                   1.0.0.1   
   PSRes.dll   Adobe Photoshop 2022   23.2   
   PSViews.dll   Adobe Photoshop 2022   23.2   
   ScCore.dll   ScCore 2022/01/04-10:07:31   82.3   82.3
   SVGRE.dll   SVGRE   79.1f1e1ff   79.1f1e1ff
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   tbb.dll   Intel(R) Threading Building Blocks for Windows   2020, 2, 2020, 0311   
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2020, 2, 2020, 0311   
   TfKernel.dll   Kernel Geom   9.3.0.113   
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113   
   utest.dll   photoshopdva   22.0.0   
   VulcanControl.dll   Vulcan Application Control Library   6.6.0.000   
   VulcanMessage5.dll   Vulcan Message Library   6.6.0.000   
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   1.0.1.0   
   WRServices.dll   WRServices    Build 17.2.0.3a48b11   17.2.0.3a48b11
   wu3d.dll   U3D Writer   9.3.0.113   
   Unified Extensibility Platform  uxp-5.6.1-2-a74472e
   UPIC  2.3.1


Required plugins:

   Accented Edges 23.2 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 23.2 - from the file “Adaptive Wide Angle.8bf”
   Angled Strokes 23.2 - from the file “Filter Gallery.8bf”
   Average 23.2 - from the file “Average.8bf”
   Bas Relief 23.2 - from the file “Filter Gallery.8bf”
   BMP 23.2 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 14.2 - from the file “Camera Raw.8bi”
   Camera Raw Filter 14.2 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 23.2 - from the file “Filter Gallery.8bf”
   Charcoal 23.2 - from the file “Filter Gallery.8bf”
   Chrome 23.2 - from the file “Filter Gallery.8bf”
   Cineon 23.2 - from the file “Cineon.8bi”
   Clouds 23.2 - from the file “Clouds.8bf”
   Color Halftone 23.2 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 23.2 - from the file “Filter Gallery.8bf”
   Conté Crayon 23.2 - from the file “Filter Gallery.8bf”
   Craquelure 23.2 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 23.2 - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 23.2 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 23.2 - from the file “Filter Gallery.8bf”
   Crystallize 23.2 - from the file “Standard MultiPlugin.8bf”
   Cutout 23.2 - from the file “Filter Gallery.8bf”
   Dark Strokes 23.2 - from the file “Filter Gallery.8bf”
   De-Interlace 23.2 - from the file “Standard MultiPlugin.8bf”
   Dicom 23.2 - from the file “Dicom.8bi”
   Difference Clouds 23.2 - from the file “Clouds.8bf”
   Diffuse Glow 23.2 - from the file “Filter Gallery.8bf”
   Displace 23.2 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 23.2 - from the file “Filter Gallery.8bf”
   Entropy 23.2 - from the file “statistics.8ba”
   Export Color Lookup Tables 23.2 - from the file “Export3DLUT.8be”
   Extrude 23.2 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 23.2 - from the file “FastCore.8bx”
   Fibers 23.2 - from the file “Standard MultiPlugin.8bf”
   Film Grain 23.2 - from the file “Filter Gallery.8bf”
   Filter Gallery 23.2 - from the file “Filter Gallery.8bf”
   Fresco 23.2 - from the file “Filter Gallery.8bf”
   Glass 23.2 - from the file “Filter Gallery.8bf”
   Glowing Edges 23.2 - from the file “Filter Gallery.8bf”
   Grain 23.2 - from the file “Filter Gallery.8bf”
   Graphic Pen 23.2 - from the file “Filter Gallery.8bf”
   Halftone Pattern 23.2 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 23.2 - from the file “HalideBottlenecks.8bx”
   HDRMergeUI 23.2 - from the file “HDRMergeUI.8bf”
   HSB/HSL 23.2 - from the file “Standard MultiPlugin.8bf”
   IFF Format 23.2 - from the file “Standard MultiPlugin.8bf”
   IGES 23.2 - from the file “U3D.8bi”
   Ink Outlines 23.2 - from the file “Filter Gallery.8bf”
   JPEG 2000 23.2 - from the file “JPEG2000.8bi”
   Kurtosis 23.2 - from the file “statistics.8ba”
   Lens Blur 23.2 - from the file “Lens Blur.8bf”
   Lens Correction 23.2 - from the file “Lens Correction.8bf”
   Lens Flare 23.2 - from the file “Standard MultiPlugin.8bf”
   Liquify 23.2 - from the file “Liquify.8bf”
   Material Filter NO VERSION - from the file “MaterialFilter.8bf”
   Matlab Operation 23.2 - from the file “ChannelPort.8bf”
   Maximum 23.2 - from the file “statistics.8ba”
   Mean 23.2 - from the file “statistics.8ba”
   Measurement Core 23.2 - from the file “MeasurementCore.8me”
   Median 23.2 - from the file “statistics.8ba”
   Mezzotint 23.2 - from the file “Standard MultiPlugin.8bf”
   Minimum 23.2 - from the file “statistics.8ba”
   MMXCore Routines 23.2 - from the file “MMXCore.8bx”
   Mosaic Tiles 23.2 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 23.2 - from the file “MultiProcessor Support.8bx”
   Neon Glow 23.2 - from the file “Filter Gallery.8bf”
   Note Paper 23.2 - from the file “Filter Gallery.8bf”
   NTSC Colors 23.2 - from the file “NTSC Colors.8bf”
   Ocean Ripple 23.2 - from the file “Filter Gallery.8bf”
   OpenEXR 23.2 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 23.2 - from the file “Filter Gallery.8bf”
   Palette Knife 23.2 - from the file “Filter Gallery.8bf”
   Patchwork 23.2 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 23.2 - from the file “Standard MultiPlugin.8bf”
   PCX 23.2 - from the file “PCX.8bi”
   Photocopy 23.2 - from the file “Filter Gallery.8bf”
   Picture Package Filter 23.2 - from the file “ChannelPort.8bf”
   Pinch 23.2 - from the file “Standard MultiPlugin.8bf”
   Pixar 23.2 - from the file “Pixar.8bi”
   Plaster 23.2 - from the file “Filter Gallery.8bf”
   Plastic Wrap 23.2 - from the file “Filter Gallery.8bf”
   Pointillize 23.2 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 23.2 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 23.2 - from the file “PBM.8bi”
   Poster Edges 23.2 - from the file “Filter Gallery.8bf”
   PRC 23.2 - from the file “U3D.8bi”
   Radial Blur 23.2 - from the file “Standard MultiPlugin.8bf”
   Radiance 23.2 - from the file “Radiance.8bi”
   Range 23.2 - from the file “statistics.8ba”
   Render Color Lookup Grid 23.2 - from the file “Export3DLUT.8be”
   Reticulation 23.2 - from the file “Filter Gallery.8bf”
   Ripple 23.2 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 23.2 - from the file “Filter Gallery.8bf”
   Save for Web 23.2 - from the file “Save for Web.8be”
   ScriptingSupport 23.2 - from the file “ScriptingSupport.8li”
   Shake Reduction 23.2 - from the file “Shake Reduction.8bf”
   Shear 23.2 - from the file “Standard MultiPlugin.8bf”
   Skewness 23.2 - from the file “statistics.8ba”
   Smart Blur 23.2 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 23.2 - from the file “Filter Gallery.8bf”
   Solarize 23.2 - from the file “Solarize.8bf”
   Spatter 23.2 - from the file “Filter Gallery.8bf”
   Spherize 23.2 - from the file “Standard MultiPlugin.8bf”
   Sponge 23.2 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 23.2 - from the file “Filter Gallery.8bf”
   Stained Glass 23.2 - from the file “Filter Gallery.8bf”
   Stamp 23.2 - from the file “Filter Gallery.8bf”
   Standard Deviation 23.2 - from the file “statistics.8ba”
   Substance Suite NO VERSION - from the file “MaterialSuite.8li”
   Sumi-e 23.2 - from the file “Filter Gallery.8bf”
   Summation 23.2 - from the file “statistics.8ba”
   Targa 23.2 - from the file “Standard MultiPlugin.8bf”
   Texturizer 23.2 - from the file “Filter Gallery.8bf”
   Tiles 23.2 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 23.2 - from the file “Filter Gallery.8bf”
   Twirl 23.2 - from the file “Standard MultiPlugin.8bf”
   U3D 23.2 - from the file “U3D.8bi”
   Underpainting 23.2 - from the file “Filter Gallery.8bf”
   Vanishing Point 23.2 - from the file “VanishingPoint.8bf”
   Variance 23.2 - from the file “statistics.8ba”
   Water Paper 23.2 - from the file “Filter Gallery.8bf”
   Watercolor 23.2 - from the file “Filter Gallery.8bf”
   Wave 23.2 - from the file “Standard MultiPlugin.8bf”
   WIA Support 23.2 - from the file “WIASupport.8li”
   Wind 23.2 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 23.2 - from the file “WBMP.8bi”
   ZigZag 23.2 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   Home Screen (Loaded) 5.12.1.4 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.12.1\"
   CDO: 1.125.1
        CmdN: 1.13.2
        CDP: 1.149.0
        Projects: 1.4.5
      Loaded at: 123 ms - launch time impact: 18 ms
   ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"
   CCX Commenting UXP Webview (Loaded) 22.4.0.0 - from the file "Required Folder"
      Loaded at: 6563 ms - launch time impact: 0 ms
   CCX Sharesheet UXP (Prepared) 21.2.0.0 - from the file "Required Folder"
   Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
      Loaded at: 128 ms - launch time impact: 0 ms
   CC Libraries Panel (Prepared) 3.19.238.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\"
   CAPTURE: 2.0.34  STOCK: 4.0.2
   Photoshop UXP Export-As (Prepared) 5.6.3.0 - from the file "Required Folder"
   Photoshop In App Messaging (Loaded) 2.4.1.0 - from the file "Required Folder"
      Loaded at: 6564 ms - launch time impact: 0 ms
   Photoshop Personalization (Loaded) 2.0.0.0 - from the file "Required Folder"
      Loaded at: 6564 ms - launch time impact: 0 ms
   Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
   Plugins Panel (Prepared) 1.3.6.0 - from the file "Required Folder"
   IC popup message (Loaded) 1.0.0.0
      Loaded at: 5213 ms - launch time impact: 0 ms
   Discover Panel (Loaded) 2.3.0.24 - from the file "Required Folder"
      Loaded at: 6565 ms - launch time impact: 1 ms
   Neural Filters (Loaded) 1.11.3.0 - from the file "Required Folder"
      Loaded at: 15069 ms - launch time impact: 0 ms

Extensions:

   Libraries  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\index.html”
   New Document  3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
   Home  2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
   com.adobe.stock.panel.licensing-embedded  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\extensions\stock-panel-licensing\index.html”
   com.adobe.capture.extension  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\extensions\capture\capture.html”
   Export As  4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   Export As  4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   com.adobe.cclibraries.manager  1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\manager.html”

Installed TWAIN devices: NONE

L

LO15LANEAuthor

New Participant

Thanks for your reply. I am logged in as an admin user. Unfortunately the preferences reset didn't work. I do have a second problem, probably related, where I'm no longer able to save any document presets - the old ones have disappeared and there's an error about not being able to save document presets when I quit Photoshop.

Here's the system info:

Adobe Photoshop Version: 23.2.2 20220304.r.325 49bf0ec x64
Number of Launches: 1
Operating System: Windows 10 64-bit
Version: 10 10.0.19043.1889
System architecture: Intel CPU Family:6, Model:5, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 8
Logical processor count: 16
Processor speed: 2304 MHz
Built-in memory: 16129 MB
Free memory: 10328 MB
Memory available to Photoshop: 11879 MB
Memory used by Photoshop: 70 %
SAM SDK Version: 2.0.0-main.1010.1
ACP.local Status:
- SDK Version: 2.1.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.16.2.1
- Min Core Sync Required: 4.3.66.0
Live Edit Client SDK Version: 3.89.01
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Disabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 0
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
HarfBuzz Version: HarfBuzz Not Initialized
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 2060 with Max-Q Design
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 6,270 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1200, right=1920
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=8316581 -comment=Photoshop Version: Adobe Photoshop 23.2.2 20220304.r.325 49bf0ec x64

[1995 ms]
Start sniffer 2022-08-26 12:47:14
# Photoshop Version: Adobe Photoshop 23.2.2 20220304.r.325 49bf0ec x64
C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=8316581 -comment=Photoshop Version: Adobe Photoshop 23.2.2 20220304.r.325 49bf0ec x64

{87 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (1,536 960), w=1,536, h=960)
Dimensions: (1,536 960)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060 with Max-Q Design index=0 preferred=1)

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 2060 with Max-Q Design
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 6,270 MB
VRAM: 6,270 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,456 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver: C:\Windows\System32\DriverStore\FileRepository\nvdm.inf_amd64_cf1e04840857a3ac\nvldumdx.dll
Driver date: 2022-05-02 000000.000000-000
Driver age: 3 months
Driver version: 30.0.15.1272
Supports UMA: UNSUPPORTED
D3D-ID: 7954

Device 1
Name: Intel(R) UHD Graphics
Preferred: FALSE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,590 MB
VRAM: 134 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,456 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: INTEL
Driver:
C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ec48fba0e5cab6d2\igd10iumd64.dll
C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ec48fba0e5cab6d2\igd12umd64.dll
C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_ec48fba0e5cab6d2\igdumdim64.dll
Driver date: 2021-06-01 000000.000000-000
Driver age: 14 months
Driver version: 27.20.100.9664
Supports UMA: SUPPORTED
D3D-ID: 39876
End platform native
{416 ms}

{416 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (1,536 960), w=1,536, h=960)
Dimensions: (1,536 960)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 2060 with Max-Q Design/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 2060 with Max-Q Design/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY1
GPU accessible RAM: 6,270 MB
VRAM: 6,270 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,456 MB
API version: 2.1 (2.1.2 NVIDIA 512.72)
Device version: 2.1 (2.1.2 NVIDIA 512.72)
Vendor name: NVIDIA
Driver: C:\Windows\System32\DriverStore\FileRepository\nvdm.inf_amd64_cf1e04840857a3ac\nvldumdx.dll
Driver date: 2022-05-02 000000.000000-000
Driver age: 3 months
Driver version: 30.0.15.1272
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{596 ms}

{596 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: NVIDIA GeForce RTX 2060 with Max-Q Design
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,442 MB
VRAM: 6,442 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 29 GB / s
Compute score: 1,728.79
Device name string: NVIDIA GeForce RTX 2060 with Max-Q Design
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation

Device 1
Name: Intel(R) UHD Graphics
Preferred: FALSE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 6,764 MB
VRAM: 6,764 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 )
Device version: 3.0 (OpenCL 3.0 NEO )
Vendor name: INTEL
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 18 GB / s
Compute score: 146.38
Device name string: Intel(R) UHD Graphics
Device vendor string: Intel(R) Corporation
Platform name string: Intel(R) OpenCL HD Graphics
Platform vendor string: Intel(R) Corporation
End platform OpenCL
{1893 ms}

Exit code kExitNormal
End sniffer 2022-08-26 12:47:16
[kStatusNormal, kExitNormal]

[1996 ms]
Finish RunAllAPIs

[9065 ms]
Start GetSnifferResult

[9065 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 90970311990852252879
GUIDBucket:
Composite Core (enable_composite_core): on
Composite Core GPU (comp_core_gpu): off
Composite Core Threads (MultithreadedCompositing): off
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off
Document Graph (enable_doc_graph): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\
Temporary file path: C:\Users\karaj\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 457.7G, 94.7G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2021/12/09-10:11:11 79.c5c71c0 79.c5c71c0
AdbePM.dll PatchMatch 2022/01/12:10:59:07 1.15de769dc03f392205cdd45bcd7674c35694bb52 1.15de769dc03f392205cdd45bcd7674c35694bb52
AdobeLinguistic.dll Adobe Linguisitc Library e047f0a
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/01/18-15:23:23 79.6968712 79.6968712
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.e954fe6 79.e954fe6
AdobeXMP.dll Adobe XMP Core 2021/12/08-19:11:22 79.b0f8be9 79.b0f8be9
AdobeXMPFiles.dll Adobe XMP Files 2021/12/08-19:11:22 79.b0f8be9 79.b0f8be9
AdobeXMPScript.dll Adobe XMP Script 2021/12/08-19:11:22 79.b0f8be9 79.b0f8be9
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2021/12/09-10:11:11 79.c5c71c0 79.c5c71c0
AID.dll AID DLL 1.0.0.33
AIDE.dll AIDE 2021/12/08-17:42:20 79.f1d2aac 79.f1d2aac
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2022 26.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2021/12/09-10:11:11 79.c5c71c0 79.c5c71c0
AXE8SharedExpat.dll AXE8SharedExpat 2021/11/30-00:40:44 79.d4c2289 79.d4c2289
AXEDOMCore.dll AXEDOMCore 2021/11/30-00:40:44 79.d4c2289 79.d4c2289
Bib.dll BIB 2021/12/09-10:11:11 79.c5c71c0 79.c5c71c0
BIBUtils.dll BIBUtils 2021/12/09-10:11:11 79.c5c71c0 79.c5c71c0
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_program_options.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2021/12/09-10:11:11 79.c5c71c0 79.c5c71c0
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.5.1+210429-0157.1.dml-1.5.adbd007
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-5.6.1-2-a74472e
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/01/04-10:07:31 82.3 82.3
filterport.dll FilterPort 1.1 O
icucnv69.dll International Components for Unicode Build 13.1.a82691a
icudt69.dll International Components for Unicode Build 13.1.a82691a
icuin69.dll International Components for Unicode Build 13.1.a82691a
icuuc69.dll International Components for Unicode Build 13.1.a82691a
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2021/12/07-19:50:35 79.b3b99f7 79.b3b99f7
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de
mkl_avx2.dll Intel® Math Kernel Library 2020.0
mkl_avx512.dll Intel® Math Kernel Library 2020.0
mkl_core.dll Intel® Math Kernel Library 2020.0
mkl_def.dll Intel® Math Kernel Library 2020.0
mkl_mc3.dll Intel® Math Kernel Library 2020.0
mkl_sequential.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx2.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx512.dll Intel® Math Kernel Library 2020.0
mkl_vml_def.dll Intel® Math Kernel Library 2020.0
mkl_vml_mc3.dll Intel® Math Kernel Library 2020.0
MPS.dll MPS 2021/12/03-00:36:58 79.5449bfb 79.5449bfb
onnxruntime.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2022 23.2
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2022 23.2
PSViews.dll Adobe Photoshop 2022 23.2
ScCore.dll ScCore 2022/01/04-10:07:31 82.3 82.3
SVGRE.dll SVGRE 79.1f1e1ff 79.1f1e1ff
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 22.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 17.2.0.3a48b11 17.2.0.3a48b11
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-5.6.1-2-a74472e
UPIC 2.3.1

Required plugins:

Accented Edges 23.2 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 23.2 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 23.2 - from the file “Filter Gallery.8bf”
Average 23.2 - from the file “Average.8bf”
Bas Relief 23.2 - from the file “Filter Gallery.8bf”
BMP 23.2 - from the file “Standard MultiPlugin.8bf”
Camera Raw 14.2 - from the file “Camera Raw.8bi”
Camera Raw Filter 14.2 - from the file “Camera Raw.8bi”
Chalk && Charcoal 23.2 - from the file “Filter Gallery.8bf”
Charcoal 23.2 - from the file “Filter Gallery.8bf”
Chrome 23.2 - from the file “Filter Gallery.8bf”
Cineon 23.2 - from the file “Cineon.8bi”
Clouds 23.2 - from the file “Clouds.8bf”
Color Halftone 23.2 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 23.2 - from the file “Filter Gallery.8bf”
Conté Crayon 23.2 - from the file “Filter Gallery.8bf”
Craquelure 23.2 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 23.2 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 23.2 - from the file “Standard MultiPlugin.8bf”
Crosshatch 23.2 - from the file “Filter Gallery.8bf”
Crystallize 23.2 - from the file “Standard MultiPlugin.8bf”
Cutout 23.2 - from the file “Filter Gallery.8bf”
Dark Strokes 23.2 - from the file “Filter Gallery.8bf”
De-Interlace 23.2 - from the file “Standard MultiPlugin.8bf”
Dicom 23.2 - from the file “Dicom.8bi”
Difference Clouds 23.2 - from the file “Clouds.8bf”
Diffuse Glow 23.2 - from the file “Filter Gallery.8bf”
Displace 23.2 - from the file “Standard MultiPlugin.8bf”
Dry Brush 23.2 - from the file “Filter Gallery.8bf”
Entropy 23.2 - from the file “statistics.8ba”
Export Color Lookup Tables 23.2 - from the file “Export3DLUT.8be”
Extrude 23.2 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 23.2 - from the file “FastCore.8bx”
Fibers 23.2 - from the file “Standard MultiPlugin.8bf”
Film Grain 23.2 - from the file “Filter Gallery.8bf”
Filter Gallery 23.2 - from the file “Filter Gallery.8bf”
Fresco 23.2 - from the file “Filter Gallery.8bf”
Glass 23.2 - from the file “Filter Gallery.8bf”
Glowing Edges 23.2 - from the file “Filter Gallery.8bf”
Grain 23.2 - from the file “Filter Gallery.8bf”
Graphic Pen 23.2 - from the file “Filter Gallery.8bf”
Halftone Pattern 23.2 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 23.2 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 23.2 - from the file “HDRMergeUI.8bf”
HSB/HSL 23.2 - from the file “Standard MultiPlugin.8bf”
IFF Format 23.2 - from the file “Standard MultiPlugin.8bf”
IGES 23.2 - from the file “U3D.8bi”
Ink Outlines 23.2 - from the file “Filter Gallery.8bf”
JPEG 2000 23.2 - from the file “JPEG2000.8bi”
Kurtosis 23.2 - from the file “statistics.8ba”
Lens Blur 23.2 - from the file “Lens Blur.8bf”
Lens Correction 23.2 - from the file “Lens Correction.8bf”
Lens Flare 23.2 - from the file “Standard MultiPlugin.8bf”
Liquify 23.2 - from the file “Liquify.8bf”
Material Filter NO VERSION - from the file “MaterialFilter.8bf”
Matlab Operation 23.2 - from the file “ChannelPort.8bf”
Maximum 23.2 - from the file “statistics.8ba”
Mean 23.2 - from the file “statistics.8ba”
Measurement Core 23.2 - from the file “MeasurementCore.8me”
Median 23.2 - from the file “statistics.8ba”
Mezzotint 23.2 - from the file “Standard MultiPlugin.8bf”
Minimum 23.2 - from the file “statistics.8ba”
MMXCore Routines 23.2 - from the file “MMXCore.8bx”
Mosaic Tiles 23.2 - from the file “Filter Gallery.8bf”
Multiprocessor Support 23.2 - from the file “MultiProcessor Support.8bx”
Neon Glow 23.2 - from the file “Filter Gallery.8bf”
Note Paper 23.2 - from the file “Filter Gallery.8bf”
NTSC Colors 23.2 - from the file “NTSC Colors.8bf”
Ocean Ripple 23.2 - from the file “Filter Gallery.8bf”
OpenEXR 23.2 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 23.2 - from the file “Filter Gallery.8bf”
Palette Knife 23.2 - from the file “Filter Gallery.8bf”
Patchwork 23.2 - from the file “Filter Gallery.8bf”
Paths to Illustrator 23.2 - from the file “Standard MultiPlugin.8bf”
PCX 23.2 - from the file “PCX.8bi”
Photocopy 23.2 - from the file “Filter Gallery.8bf”
Picture Package Filter 23.2 - from the file “ChannelPort.8bf”
Pinch 23.2 - from the file “Standard MultiPlugin.8bf”
Pixar 23.2 - from the file “Pixar.8bi”
Plaster 23.2 - from the file “Filter Gallery.8bf”
Plastic Wrap 23.2 - from the file “Filter Gallery.8bf”
Pointillize 23.2 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 23.2 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 23.2 - from the file “PBM.8bi”
Poster Edges 23.2 - from the file “Filter Gallery.8bf”
PRC 23.2 - from the file “U3D.8bi”
Radial Blur 23.2 - from the file “Standard MultiPlugin.8bf”
Radiance 23.2 - from the file “Radiance.8bi”
Range 23.2 - from the file “statistics.8ba”
Render Color Lookup Grid 23.2 - from the file “Export3DLUT.8be”
Reticulation 23.2 - from the file “Filter Gallery.8bf”
Ripple 23.2 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 23.2 - from the file “Filter Gallery.8bf”
Save for Web 23.2 - from the file “Save for Web.8be”
ScriptingSupport 23.2 - from the file “ScriptingSupport.8li”
Shake Reduction 23.2 - from the file “Shake Reduction.8bf”
Shear 23.2 - from the file “Standard MultiPlugin.8bf”
Skewness 23.2 - from the file “statistics.8ba”
Smart Blur 23.2 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 23.2 - from the file “Filter Gallery.8bf”
Solarize 23.2 - from the file “Solarize.8bf”
Spatter 23.2 - from the file “Filter Gallery.8bf”
Spherize 23.2 - from the file “Standard MultiPlugin.8bf”
Sponge 23.2 - from the file “Filter Gallery.8bf”
Sprayed Strokes 23.2 - from the file “Filter Gallery.8bf”
Stained Glass 23.2 - from the file “Filter Gallery.8bf”
Stamp 23.2 - from the file “Filter Gallery.8bf”
Standard Deviation 23.2 - from the file “statistics.8ba”
Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Sumi-e 23.2 - from the file “Filter Gallery.8bf”
Summation 23.2 - from the file “statistics.8ba”
Targa 23.2 - from the file “Standard MultiPlugin.8bf”
Texturizer 23.2 - from the file “Filter Gallery.8bf”
Tiles 23.2 - from the file “Standard MultiPlugin.8bf”
Torn Edges 23.2 - from the file “Filter Gallery.8bf”
Twirl 23.2 - from the file “Standard MultiPlugin.8bf”
U3D 23.2 - from the file “U3D.8bi”
Underpainting 23.2 - from the file “Filter Gallery.8bf”
Vanishing Point 23.2 - from the file “VanishingPoint.8bf”
Variance 23.2 - from the file “statistics.8ba”
Water Paper 23.2 - from the file “Filter Gallery.8bf”
Watercolor 23.2 - from the file “Filter Gallery.8bf”
Wave 23.2 - from the file “Standard MultiPlugin.8bf”
WIA Support 23.2 - from the file “WIASupport.8li”
Wind 23.2 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 23.2 - from the file “WBMP.8bi”
ZigZag 23.2 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 5.12.1.4 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-5.12.1\"
CDO: 1.125.1
CmdN: 1.13.2
CDP: 1.149.0
Projects: 1.4.5
Loaded at: 150 ms - launch time impact: 28 ms
ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 22.4.0.0 - from the file "Required Folder"
Loaded at: 7340 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 21.2.0.0 - from the file "Required Folder"
CC Libraries Panel (Prepared) 3.19.238.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\"
CAPTURE: 2.0.34 STOCK: 4.0.2
Photoshop UXP Export-As (Prepared) 5.6.3.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 2.4.1.0 - from the file "Required Folder"
Loaded at: 7341 ms - launch time impact: 0 ms
Photoshop Personalization (Loaded) 2.0.0.0 - from the file "Required Folder"
Loaded at: 7341 ms - launch time impact: 0 ms
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.3.6.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 6977 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2.3.0.24 - from the file "Required Folder"
Loaded at: 7342 ms - launch time impact: 1 ms
Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder"
Loaded at: 7684 ms - launch time impact: 0 ms
Neural Filters (Registered) 1.11.3.0 - from the file "Required Folder"

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\index.html”
New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_238\manager.html”

Installed TWAIN devices: NONE

CShubert

Community Manager

Hi @LO15LANE sorry to hear this. Curious, are you running your Pc as an administrator? We have seen this issue error before when it was NOT as an admin.

If you are logged in as the admin, let's make sure we're in a default state and there are no stale settings somewhere:

Restore your preferences using this manual method:

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly?

If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Thank you,

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