Participating Frequently

Question

Error: Could not complete your request Select Subject Classifier output is empty

Forum|Forum|3 years ago
December 27, 2022
8 replies
22497 views

Hi! I got this error while trying to use the new Object Selection Tool in Photoshop 2023.

It happens whenever I try to use the tool over that leg of the furniture. It happened with other stuff too. Like, I tried to object select something that wasn't recognized by the tool directly, and it doesn't let me. I can't seem to be able to solve this issue... I also can't seem to find anybody else who has this. By the way it looks it seems like a minor mistake from my part, might have forgot something or so, but I can't seem to find what I "forgot". I tried restarting both Photoshop and Windows. Doesn't seem to work.

Windows

A

alireza28849952738r

Participant

Error: Could not complete your request Select Subject Classifier output is empty

A

antipas

Participant

same problem I changed the graphics card p400quadro to p1000 and I updated the drivers 552.22-quadro-rtx-desktop

T

Traditional37093463gyl1

Participant

Hey,

I'm not going to claim that I've found a legit solution. But, if someone finds this thread later, just hope it helps for the time being.

"Just open the image in Paint and save is as .png (if the image is in jpeg format which it was in my case)"

Happy to hear your thoughts. Honestly, I just don't want someone else to waste hours looking for "un-helpful" solutions online and hope Adobe takes some step fixing this, the sooner the better.

Good luck!

X

Xoorf

Participant

Thanks a lot. It worked

K

Karen34854596qm3y

Participant

I am getting the same error for the last two days when trying to select subject. After reading below I don't see any fixes yet - if anyone knows of one please update.

K

Karen34854596qm3y

Participant

I contacted Adobe support and they advised it was a problem with the lastest update version 25.7.0. They advised to go back to the previous version and wait a couple of weeks and then update and it should be fixed in the latest release.

When I switched back to the previous version everything worked fine.

O

Olympiad

Participant

I am getting the same message - I just used the Object selection tool and got a wonderful outcome and then I decided I wanted to flip the image so went back and did that and now it will NOT select - keep getting the same message as you - SO frustrated. and I really am sick of having to brush out round difficult details..... Grrrh!

Jumpenjax

Community Expert

Mojitos had a correct answer mark with below information.

Hi all,

05/20 update: We have resolved another program error issue while dragging assets from libraries to the artboard in Photoshop 22.4.1 update. Could you please update Photoshop to the 22.4.1 version via the Adobe Creative Cloud Desktop app and let us know your feedback.

Here's how you update Photoshop to its latest version: Update Creative Cloud apps

Thanks,

Mohit

Lee- Graphic Designer, Print Specialist, Photographer

Kevin Stohlmeyer

Community Expert

@Jumpenjax when referring to another post - can you please also provide the link? Thanks!

Jumpenjax

Community Expert

Sure:

https://community.adobe.com/t5/photoshop-ecosystem-discussions/p-program-error-while-opening-or-creating-new-document-after-photoshop-22-1-update/m-p/12092135/page/41

Lee- Graphic Designer, Print Specialist, Photographer

Mylenium

Legend

Trying to work with this tool on CG rendered objects on plain white backgrounds isn't really going to work. The algorithm is trained to work on natural photographs against patterned/ textured backgrounds. you are using the wrong tool. Use the Magic Wand or whatever other conventional selection methods.

Mylenium

A

Alex VivaldiAuthor

Participating Frequently

Yes, it's true. And I didn't need this tool for this at all. I just used the Lasso tool at the end. It wasn't anything important, but it happens to me even in other photos. Like, I take a picture of a specific object and I try to remove specific stuff from that photo. This erorr keeps happening. Pretty much, if Photoshop doesn't already recognize that object and highlights it for me automatically. If I turn off "Object Finder" it seems to work properly.

Kevin Stohlmeyer

Community Expert

It really is contextual - some images work well with Object Finder, some don't which is why you have the option to turn it off.

Kevin Stohlmeyer

Community Expert

Are you on the same layer as the object?

Do you have Sample all layers checked?

A

Alex VivaldiAuthor

Participating Frequently

Yes, it was the same layer. I don't have any other layer in this project. That's the one and only. And I didn't have "Sample All Layers" selected since I don't have more Layers.

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