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Participant
September 2, 2022
Question

Error en Photoshop

  • September 2, 2022
  • 2 replies
  • 4260 views

Buenas Noches, redacto este problema pues ultimamente Photoshop me da un error que dice (No se ha podido cumplir porque solo funciona con ventanas de documentos que tienen OpenGL activado.) El problema es que cuando reviso si ya no es compatible con mi gpu aparece que mi procesador grafico si los es. OpenGL, OpenCL, DirectX y Vram.(Gpu NvidiaQuadroK2000D). Al revisar la informacion del sistema no me aparece la opcion de OpenGL y solamente la de OpenCL. PUes no puedo ni rotar el lienzo y cuando me muevo a traves de este la imagen se corta. Ayuda porfavor. 

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2 replies

Participant
July 22, 2023

Tengo una version reciente de Ps, verifique y el problema no es incompartibilidad de la tarjeta, y aun asi el sistem bota el mismo error, algun consejo al respecto?

 

 

Kevin Stohlmeyer
Community Expert
Community Expert
September 2, 2022

Your graphics card is not compatible with current versions of Photoshop. It does not have DirectX12 support and has a speed of 759 ops/sec. The recommended minimum is 2,000.

You'll either need to install a much earlier version of Photoshop or upgrade your graphics card.

https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

 

Participant
September 2, 2022

Hi how can i get an earlier version of photoshop???

Kevin Stohlmeyer
Community Expert
Community Expert
September 2, 2022

https://prodesigntools.com/  has direct download links to earlier versions of the applications.

However with a graphics card that slow/old I'm not sure how far you will need to go back to get a stable version of PS. Honestly, that graphics card is slower than most modern phones.