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Participant
June 9, 2018
Answered

Error in Photoshop

  • June 9, 2018
  • 2 replies
  • 623 views

Dears Adobe support ,

  Kindly be informed that I faced two errors when I save my file (JPJ) while I am using

" Photoshop"

Could you check and advise ASAP ...

Thanks,

Fatma Mamdouh

    This topic has been closed for replies.
    Correct answer

    Hi

    You don't mention what operating system you have but if you are on Windows 10 version 1803 try this workaround

    Error while accessing performance preferences - 'An integer between 96 and 8 is required.'

    If that doesn't apply to you please provide more detailed information

    2 replies

    Norman Sanders
    Legend
    June 9, 2018

    Farma, you may not be aware of the fact that the folks who respond to your inquires here are usually not employees of the Adobe Corporation but rather are volunteers contributing their time to assist you by offering help based on their considerable experience. You may find that your sarcasm will prompt many of these experts to ignore this request and your future requests for help. One more thing: Adobe employees don't deserve snide comments either.

    Correct answer
    June 9, 2018

    Hi

    You don't mention what operating system you have but if you are on Windows 10 version 1803 try this workaround

    Error while accessing performance preferences - 'An integer between 96 and 8 is required.'

    If that doesn't apply to you please provide more detailed information

    Participant
    June 9, 2018

    Dear Ged Traynor ,

          Kindly be informed that  my operating system is : Windows 10 and two days later ask me about update and after I updated it , I faced such these errors ...

    Thanks,

    Fatma Mamdouh

    Legend
    June 9, 2018

    In that case please try the workaround suggested.