Error in Photoshop

Forum|Forum|7 years ago
June 9, 2018
2 replies
623 views

Dears Adobe support ,

Kindly be informed that I faced two errors when I save my file (JPJ) while I am using

" Photoshop"

Could you check and advise ASAP ...

Thanks,

Fatma Mamdouh

This topic has been closed for replies.

Correct answer

Hi

You don't mention what operating system you have but if you are on Windows 10 version 1803 try this workaround

Error while accessing performance preferences - 'An integer between 96 and 8 is required.'

If that doesn't apply to you please provide more detailed information

Norman Sanders

Legend

Farma, you may not be aware of the fact that the folks who respond to your inquires here are usually not employees of the Adobe Corporation but rather are volunteers contributing their time to assist you by offering help based on their considerable experience. You may find that your sarcasm will prompt many of these experts to ignore this request and your future requests for help. One more thing: Adobe employees don't deserve snide comments either.

A

Anonymous

Correct answer

Hi

You don't mention what operating system you have but if you are on Windows 10 version 1803 try this workaround

Error while accessing performance preferences - 'An integer between 96 and 8 is required.'

If that doesn't apply to you please provide more detailed information

M

Mediaspheresolutions89Author

Participant

Dear Ged Traynor ,

Kindly be informed that my operating system is : Windows 10 and two days later ask me about update and after I updated it , I faced such these errors ...

Thanks,

Fatma Mamdouh

T

Test Screen Name

Legend

In that case please try the workaround suggested.

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