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Question

Export Date on Ipad is wrong

Forum|Forum|5 years ago
January 6, 2021
11 replies
4220 views

Hi,

Everytime I export a jpg from photoshop on an iPad it saves to a whole different date. I worked on something today and my camera roll said it was made March 7,1982

How can I fix that?

This topic has been closed for replies.

A

Alexander22576032lguq

New Participant

Its 2024 and im have the same issue what is going on adobe!?!

J

Jen Shipley

Participating Frequently

I'm having the same problem. I export artwork and it disappears. I finally figured out that it exported it with the date of August 30, 2001. A while back I was going through my photos in my iPad and noticed that I had photos going back all the way back to 1970 and it's all of my missing artwork which is a lot. This problem has been going on for quite some time now and I could never figure out why I couldn't export and also there was a whole bunch of artwork missing. I ended up redoing all the edits that I did in Photoshop which was a lot like a lot of it I had painted new layers hundreds and hundreds of hours of work all gone. Well I found it.

jane-e

Community Expert

Hi all,

I just tested this two ways, exporting to JPEG from the same PSDC both times:

Publish and Export > JPEG > Save to Files > [folder on iPad that I created]
The date field displays the correct date:
Publish and Export > JPEG > Save Image (goes to Photos app)
The date was February 3, 2021 and it was sorted in Photos by the wrong date.

In Photos, I then clicked on "Recents" and it appeared. This is not a fix; it's a work around.

Thank you @D. Humann for mentioning the Photos app, as I was only exporting to Files, where it worked properly for me.

Again to report bugs to Adobe (instead of to other users),. click the question mark in the upper right of the PS app, then click "Send Feedback". Give your entire workflow, step-by-step, including what you choose for export.

~ Jane

apf102

Known Participant

Ok. Weird behaviour number 2. I followed this guide and saved to my files. Date was fine. Then I went to Files, opened the image and saved that to the camera roll. When I did this it reverted to the same (wrong) date as when I exported it to the camera roll initially. So maybe this is an iOS issue?

jane-e

Community Expert

@museislander wrote:

Yet every search comes back here. This is frustrating and the export problem remains even though complaints go back at least a year.

Hi

This is a user forum and we do not work for Adobe. To report bugs to the Adobe team, click the question mark in the upper right of the PS app, then click "Send Feedback".

Jane

Forum volunteer

M

museislander

Participating Frequently

Thank you. Yes, I realize that. I was hoping to find whether some users had found a solution, but I couldn’t even find a separate community for Photoshop mobile, just the ”Photoshop ecosystem.” And my search there led me back to this post.

jane-e

Community Expert

@museislander wrote:
Thank you. Yes, I realize that. I was hoping to find whether some users had found a solution, but I couldn’t even find a separate community for Photoshop mobile, just the ”Photoshop ecosystem.” And my search there led me back to this post.

You're welcome, and your post encouraged me to dig a little further.

On July 16, Adobe decided to merge the "Photoshop" and "Photoshop for Mobile" communities and rename it "Photoshop Ecosystem".

https://community.adobe.com/t5/photoshop-ecosystem/combining-photoshop-amp-photoshop-mobile-into-photoshop-ecosystem-community/m-p/12180753

I was still writing my other (longer) answer when you posted this one. Hopefully someone will tell Adobe.

~ Jane

D

D. Humann

Community Expert

Confirmed. Photoshop on iOS has issues when exporting files; the app saves the files with incorrect dates. Since the iOS Photos app sorts files by date, the user must scroll all the way back to the beginning of the roll to see recently exported images. This is fairly annoying when you're looking for files. If you don't know to scroll up, you'd assume the export didn't work. Please fix this. Thanks!

C

chrisc68091148

New Participant

I have the same issue.
iPad mini, 5th gen, 14.4.1

any jpg export from PS has a wrong date by many years.
Adobe, any fix for this yet? Really needs a fix. Attached is an example screen shot.

King Mann

New Participant

Same issue here. It was working fine when this app was first released. It seems to be a recent update issue.

iHannah_01

New Participant

i've been having the same problem, but its not just with jpeg files it also with png files, everytime i export a file it would show it was created in march 2000 a year before i was born, and i've also noticed that when i have exported and then imported into photoshop mix and then created my image then it does the same thing which is annoying.

i'm running the latest version of photoshop for ipad, photoshop mix and ipad os (14.4)

D

DoggyGraphics

New Participant

Same issue here.

D

DaveJCummings

Community Expert

this is so weird. I haven't experienced that issue myself

jane-e

Community Expert

The first thing to check is: what do you have in Settings > General > Date & Time?

~ Jane

leahbraaten28

New Participant

All of that is normal. Photoshop is the only app responding this way. In the CC app the cloud files all have the correct date and time. If I do a quick export from there they maintain the correct, current date. I also tested the AI app and that exports normally too. It seems to just be the PS app that is adding the wrong date.

jane-e

Community Expert

I've moved this from the Photoshop forum to Photoshop for Mobile.

~ Jane

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