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milena1101
Participating Frequently
July 8, 2019
Question

Für Web speichern – Fehlermeldung bei CS6 | Save for Web - CS6 Error Message

  • July 8, 2019
  • 3 replies
  • 3061 views

Hallo zusammen!

Ich bin am verzweifeln und bitte euch dringend um Hilfe. Ich habe Photoshop CS6 (64 Bit) installiert und bisher hat auch alles wunderbar funktioniert. Seit ca. 2 Monaten aber kann ich nicht mehr „Für Web speichern“. Trotz stundenlanger Suche im Netz und auch einer Neuinstallation leider keine Veränderung. Nur so zur Info: Es liegt weder an der Größe noch am Farbprofil oder an der Farbtiefe der einzelnen Bilder. Auch die Datei „Save for Web.8be“ ist im Ordner „Programme-Adobe-Adobe Photoshop CS6 (64 Bit) – Required – Plus-Ins – Import-Export“ vorhanden!

Der Punkt „Für Web speichern“ wird zwar aktiv angezeigt, aber sobald ich darauf klicke kommt immer folgende Fehlermeldung:

Der Vorgang konnte nicht abgeschlossen werden.

Zugriff verweigert

Hoffe, dass ihr eine Lösung habt und mir weiterhelfen könnt. Schon mal im Voraus vielen lieben Dank für eure Hilfe!

Hello everyone!

I am in despair and urgently ask you for help. I have installed Photoshop CS6 (64 Bit) and everything worked fine so far. Since about 2 months I can't "Save for Web" anymore. Despite hours of searching in the net and also a new installation unfortunately no change. Just for info: It's neither the size nor the color profile or the color depth of the individual images. Also the file "Save for Web.8be" is available in the folder "Programs-Adobe-Adobe Photoshop CS6 (64 Bit) - Required - Plus-Ins - Import-Export"!

The item "Save for Web" is active, but as soon as I click on it I get the following error message:

The process could not be completed.

Access denied

Hope you have a solution and can help me. Thank you very much in advance for your help!

    This topic has been closed for replies.

    3 replies

    M
    milena1101Author
    Participating Frequently
    July 11, 2019

    Many thanks. Just checked that and I have the same permissions as you do. So nothing which would solve the problem. Further ideas?

    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    July 11, 2019

    The error message does not indicate what you are being denied Access to. Be sure you have your CS6 instaler and your serials number.

    For the only other thing I can think of trying is to deactivate CS6, uninstall cs6, download install and run Adobe Cleaner, then install CS6 make sure you have your  CS6 serial and if its an Upgrade serial you also need your CS5 serial to Activate CS6.   You then need to install the CS6 Updates and ACR 9.1.1. CS6 is very unstable without the updates.

    JJMack
    M
    milena1101Author
    Participating Frequently
    July 17, 2019

    Okay, I will try all that. Many thanks in any way for all your help!!

    M
    milena1101Author
    Participating Frequently
    July 9, 2019

    I´ve already tried Ctrl+Alt+Shift during starting Photoshop and I got that message - but that also didn´t help :-(

    And how can I check the permissions of the individual files? Sorry for all the questions and thanks in advance!

    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    July 9, 2019

    That a  File System thing. How you check it depends on your OS version. On Windows I check in the Windows File explorer. I find the file in the explorer right  Click on the filename click on properties use security tab find my ID and check permissions.. You do] Folders the same way as files

    JJMack
    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    July 8, 2019

    Any document to any folder? When you use Save for Web does the Saved For Web Dialog Open?

    JJMack
    M
    milena1101Author
    Participating Frequently
    July 8, 2019

    No, "save for web" dialog does NOT open.

    JJMack
    Community Expert
    JJMackCommunity Expert
    Community Expert
    July 8, 2019

    Try resetting you Photoshop Preferences and check you user ID file system permissions for all of Photoshop folders particularly the one with names containg "Save for Web".  My Search seem to show some  Odd ones for my usere ID I have both 32bit and 64bit CS6 installed.

    JJMack
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