Fee for cancellation? You don't mean it seriously.

Forum|Forum|5 years ago
November 14, 2020
1 reply
233 views

I need to contact somebody who is able cancel my trial without impossible fee. I will not pay for nothing. If Adobe will steal money from my bank account, I will use legal remedies to communicate about this absurdity.

Thank you.

This topic has been closed for replies.

Correct answer c.pfaffenbichler

This is a user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.

Have you tried

https://helpx.adobe.com/contact.html

? Clicking on the speech-bubble-icon bottom right should allow chatting with a person.

c.pfaffenbichler

Correct answer

Community Expert

This is a user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.

Have you tried

https://helpx.adobe.com/contact.html

? Clicking on the speech-bubble-icon bottom right should allow chatting with a person.

A

Anonymous

Thanks for response. Yes, I understand this is a forum, but surprise from Adobe marketing approach is really big enough to search ways to contact management also here. I have tried that link, but cannot find some understandable and direct contact, nor speech buble icon.

jane-e

Community Expert

The speech bubble lingers in the lower right corner as @c.pfaffenbichler said. Type "agent" to speak to a human. If you signed up for an annual plan, then there is a fee for early cancellation.

~ Jane

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