file format module cannot parse the file, unable to open camera raw photoshop cc

Hi,

I'm unable to open Jpeg photos in camera raw in photoshop cc. I keep getting the error message "file format module cannot parse the file". The file's not corrupt because it's never been altered in any way. It just came out of the camera onto my computer, yet it won't open. I'm using windows 10. I've had photoshop cc for a couple months now, and have never been able to use camera raw. Has anyone found a fix for this?